Stockport, SK6 2,
United Kingdom
m-hance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by m-hance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 m-hance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
m-hance has purchased the following applications: Microsoft 365 for Collaboration in 2015, DocuSign eSignature for Digital Signing in 2021, ClickDimensions Marketing Automation for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems m-hance is running and its propensity to invest more and deepen its relationship with Microsoft , Google , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing m-hance revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for m-hance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, m-hance implemented Microsoft 365 as its primary Collaboration platform. The deployment surfaced Office 365 Mail for corporate email on the company website and standardized cloud email, document collaboration, and core productivity capabilities across the organization.
The implementation was provisioned for a 130 person professional services firm in the United Kingdom, with Microsoft 365 configured to support corporate communications, project collaboration, and client-facing service delivery. Administration was centralized under tenant-level controls with standard user provisioning and access management workflows, aligning governance to Collaboration category practices while preserving web-facing Office 365 Mail as the external email presence.
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, m-hance implemented DocuSign eSignature as a Digital Signing capability on its public website, deploying DocuSign eSignature to capture client approvals and electronic signatures on web-facing forms and contract pages. The implementation centers on embedded signing workflows and document lifecycle controls typical of Digital Signing solutions, including in-browser signature capture, audit trail generation, and routed signing sequences to support client-facing agreement execution.
Operational scope is focused on website-enabled, client-facing transactions, with primary business function impact on sales, client services, and contract intake processes. Governance adjustments emphasized standardized web signing flows and consent capture during the online signing process, and the deployment model is centered on web integration of DocuSign eSignature rather than backend system replacements.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClickDimensions | Legacy | ClickDimensions Marketing Automation | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, m-hance implemented ClickDimensions Marketing Automation. The deployment uses ClickDimensions Mail on m-hance's website to deliver email communications and capture on-site subscriptions and engagement signals, scoped to the UK professional services firm's marketing and demand generation functions.
ClickDimensions Marketing Automation was configured as a web-embedded mail module, leveraging email campaign orchestration, subscription management, and behavioral tracking capabilities typical of the Marketing Automation category. Configuration and operational ownership reside with the marketing team, emphasizing campaign templates, list segmentation, and site-based form capture to support lead nurture workflows and centralized campaign control.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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