Litchfield, 6759, CT,
United States
M.LaHart & Company Technographics
M.LaHart & Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by M.LaHart & Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 M.LaHart & Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that M.LaHart & Company has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, Microsoft 365 for Collaboration in 2015, Algolia Search for Application, Web and Enterprise Search in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems M.LaHart & Company is running and its propensity to invest more and deepen its relationship with LivePerson , Microsoft , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing M.LaHart & Company revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for M.LaHart & Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
M.LaHart & Company Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, M.LaHart & Company implemented LivePerson Conversational Cloud to deliver Chatbots and Conversational AI capabilities on its corporate website for customer engagement and support. The LivePerson Conversational Cloud deployment is embedded in the website and configured to handle conversational messaging workflows, automated bot responses, intent recognition, and live agent handoff consistent with Chatbots and Conversational AI functional patterns. Configuration work focused on session routing, scripted conversational flows, and escalation rules to ensure inquiries reach sales and support staff when automation could not resolve a request.
Operational coverage is the company website serving customer-facing communications in the United States, supporting core business functions in client communications and customer support. Integrations are limited to the web channel embedding noted in the source, with the application providing built-in telemetry and reporting to monitor chat engagement and agent interactions. Governance and operations emphasize lightweight configuration management, chat handling workflows, and agent console usage appropriate for a small organization with an approximate ten person staff, with rollouts and adjustments performed through the LivePerson Conversational Cloud administration interface.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, M.LaHart & Company deployed Microsoft 365 as its Collaboration platform for its Communications business, supporting a ten person workforce in the United States. The implementation centralized core collaboration functions for communications and administrative workflows, providing cloud email, document sharing, and team communications across the small organizational footprint.
Microsoft 365 was configured to deliver email and calendar services, shared document libraries and file sync, and real time team chat and meetings, aligning with standard Collaboration capabilities such as Exchange, SharePoint, OneDrive, and Teams. Administration is managed within the Microsoft 365 tenant with account provisioning and access controls applied to cover the company's staff, and M.LaHart & Company is using Microsoft 365 on their website.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
In 2019, M.LaHart & Company implemented Algolia Search on its public website. Algolia Search was deployed as the site search layer within the Application, Web and Enterprise Search category, using a hosted search as a service architecture to provide search functionality to site visitors. The implementation exposed Algolia Search through the website front end to enable search as you type, relevance tuning, and faceted navigation consistent with Application, Web and Enterprise Search capabilities.
The integration uses Algolia Search APIs to index site content and to service real time queries from browser-based search widgets, with configuration and relevance adjustments managed through the Algolia dashboard by site administrators. Operational coverage is limited to the public website and directly supports marketing and customer engagement workflows through search driven navigation and content discovery. Governance includes scheduled index refresh patterns aligned with site content updates and dashboard based query tuning and merchandising controls to maintain search relevance.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2008 | 2008 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics, Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at M.LaHart & Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by M.LaHart & Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||