Lagoa Vnf, 4770-287,
Portugal
M.N.F. Technographics
M.N.F. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by M.N.F. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37 M.N.F. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that M.N.F. has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2016, Toky VoIP for PBX, VoiP and Phone Systems in 2017, SearchIQ for Application, Web and Enterprise Search in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems M.N.F. is running and its propensity to invest more and deepen its relationship with Tawk.to , Toky.co , SearchIQ or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing M.N.F. revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for M.N.F. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
M.N.F. Tech Stack and Enterprise Applications
M.N.F. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, M.N.F. implemented Tawk.to. The deployment uses Tawk.to as a Chatbots and Conversational AI solution embedded on the company website https://www.partteams.com to capture incoming customer and sales inquiries. The implementation is focused on a web widget based engagement model for a 37 employee manufacturing firm, supporting front line customer service and lead qualification workflows.
The Tawk.to implementation includes a live chat widget, real time visitor monitoring, agent facing chat dashboard, transcript capture, and canned response capabilities consistent with Chatbots and Conversational AI platforms. Operational ownership is concentrated within customer service and site administration, with configuration and routing handled through the Tawk.to dashboard and direct web integration, and no external system integrations are indicated in the source. This deployment provides a lightweight conversational layer on the public facing site to handle inbound customer interactions.
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M.N.F. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Toky.co | Legacy | Toky VoIP | PBX, VoiP and Phone Systems | Collaboration | n/a | 2017 | 2017 |
In 2017, M.N.F. implemented Toky VoIP on their website. Toky VoIP serves as the company's PBX, VoiP and Phone Systems solution, provisioned to support web-based voice interactions for a 37-person manufacturing firm based in Portugal.
The implementation centers on an embedded web telephony layer consistent with PBX, VoiP and Phone Systems deployments, enabling browser-based calling and click-to-call functionality directly from public pages. Configuration likely emphasizes cloud-hosted SIP provisioning, user extensions for small team workgroups, and basic inbound call routing to support sales and customer service workflows.
Operational coverage is focused on customer-facing touchpoints on the corporate website, where Toky VoIP handles inbound and outbound voice sessions and routes calls to internal users. Governance and process change for a company of this size typically involves extension lifecycle management, simple call queue policies, and administrator control of the web widget behavior, aligning Toky VoIP to sales and service communications within the PBX, VoiP and Phone Systems category.
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M.N.F. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SearchIQ | Legacy | SearchIQ | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
In 2019, M.N.F. deployed SearchIQ on its public website. SearchIQ is an Application, Web and Enterprise Search solution used to provide site search and discovery across partteams.com for the manufacturing company. The implementation focuses on embedding SearchIQ search interfaces to index product and content pages and to handle customer search queries.
The deployment leverages SearchIQ configuration for relevance tuning, search analytics, and query handling to align on-site results with product discovery workflows. Operational ownership is concentrated in the web and marketing function, which manages indexing schedules, relevance rules, and content feeds to the search index. Governance follows a lightweight cadence of tuning based on site search analytics and content update cycles.
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M.N.F. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Shipping Management | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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M.N.F. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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M.N.F. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at M.N.F.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by M.N.F. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||