M1 Limited
10 International Business Park Rd,
Singapore, 609928,
Singapore
Singapore, 609928,
Singapore
65 6655 1111
Communications
M1 Limited Technographics
M1 Limited Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by M1 Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 M1 Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that M1 Limited has purchased the following applications: Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2016, Aria Workflow for Business Process Management in 2020, Aria Billie for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems M1 Limited is running and its propensity to invest more and deepen its relationship with Oracle , Codility , Alvaria or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing M1 Limited revenues, which have grown to $542.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for M1 Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
M1 Limited Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, M1 Limited implemented Oracle Taleo Cloud Service to deliver Recruiting,Applicant Tracking System capabilities for its HR and talent acquisition organization. The Oracle Taleo Cloud Service instance is deployed as a cloud SaaS and is embedded on M1's public website to capture candidate applications through the corporate careers portal. The implementation supports online job posting, candidate intake, and application form capture directly from the site.
Configuration focused on candidate lifecycle management, requisition management, workflow automation for screening and interview scheduling, and offer routing, reflecting standard Recruiting,Applicant Tracking System functional workflows. The deployment leveraged built-in applicant tracking modules and configurable recruiter dashboards to manage candidate pipelines and requisition approvals.
Operational ownership rests with M1's HR and Talent Acquisition teams, covering recruitment for the company's Singapore operations and its approximately 1,400 employees. Governance was structured around role based access for recruiters and hiring managers, staged approval workflows, and career site integration to centralize candidate data and hiring processes.
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Talent Assessment | HCM |
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2019 | 2019 |
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Video Interviewing | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aria Systems | Legacy | Aria Workflow | Business Process Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, M1 Limited selected Aria Billing Cloud and provisioned Aria Workflow as part of a billing modernization program for consumer, wholesale and business customers. Aria Workflow is referenced as one of the business-specific automated applications and workflow automations Aria Systems deployed, and the Aria Billing Cloud went live in 2021 to enable hyper-personalized plans, self-service and automated billing actions to improve customer experience in Singapore. Apps Category:
The implementation used Aria Workflow to centralize workflow automation and billing orchestration, configuring personalization rules and automated billing actions to support plan customization and self-service billing flows. Configuration emphasized policy driven workflows, event triggered billing processes and catalog driven pricing logic consistent with billing and revenue automation patterns, and Aria Workflow was restated as the orchestration layer for those automation pipelines.
Operational coverage targeted M1 Limited customer billing operations across consumer, wholesale and business lines in Singapore, with rollout tied to the Aria Billing Cloud go live in 2021. Governance focused on embedding workflow ownership into billing and customer care processes, updating operational handoffs and using Aria Workflow to codify automated billing actions and approval steps, while stated outcomes included enabled hyper-personalized plans, expanded self-service and automated billing actions to improve customer experience.
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Revenue Cycle Management | ERP Services and Operations |
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2023 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aria Systems | Legacy | Aria Billie | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, M1 Limited implemented Aria Billie as part of an Aria Billing Cloud initiative to modernize telco billing, enable hyper-personalized offers and self-service, and accelerate time-to-market for new 5G services. The deployment positioned Aria Billie within Billing and Monetization workflows, aligning billing-aware conversational capabilities with customer care and commercial product delivery objectives.
The implementation focused on core billing and monetization functional modules typical of the Aria Billing Cloud, including subscription and entitlement management, catalog-based offer modeling, real-time rating and balance management, invoicing and billing mediation, and self-service account management. Aria Billie was integrated conceptually as a billing-aware conversational layer to surface entitlements, usage context, and offer recommendations within customer interactions, extending the billing engine into customer engagement and sales workflows.
Operational coverage was concentrated in Singapore and targeted business functions spanning customer care, product management, and sales enablement. The deployment used cloud-native billing infrastructure and API-first interfaces to enable orchestration between billing processes and front-line engagement channels, with event-driven notifications used to trigger personalization and entitlement checks in near real time.
Governance centered on centralized offer and pricing control within the billing catalog, and process changes to coordinate product launches for 5G services with billing configuration and QA cycles. Rollout practices emphasized catalog governance, staged activation of self-service capabilities, and alignment of care and commerce workflows to leverage Aria Billie as a billing-contextual conversational assistant.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics, Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at M1 Limited
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by M1 Limited Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD M1 Limited Technographics
M1 Limited is a Communications organization based in Singapore,
with around 1400 employees and annual revenues of $542.0 million.
M1 Limited operates a diverse technology stack with applications such as
Oracle Taleo Cloud Service, Aria Workflow and Aria Billie,
covering areas like Recruiting, Applicant Tracking System, Business Process Management and Chatbots and Conversational AI.
M1 Limited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Aria Systems.
M1 Limited recently adopted applications including
CSG Systems Revenue Management and Monetization in 2023, Check Point Harmony in 2023 and Aria Billie in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of M1 Limited’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates M1 Limited’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete M1 Limited technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.