List of Aria Workflow Customers
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Since 2010, our global team of researchers has been studying Aria Workflow customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Aria Workflow for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Aria Workflow for Business Process Management include: Experian Ireland, a Ireland based Professional Services organisation with 4000 employees and revenues of $1.00 billion, M1 Limited, a Singapore based Communications organisation with 1400 employees and revenues of $542.0 million, Early Warning, a United States based Professional Services organisation with 1350 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using Aria Workflow, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Aria Workflow customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Early Warning | Professional Services | 1350 | $300M | United States | Aria Systems | Aria Workflow | Business Process Management | 2020 | n/a | Early Warning implemented Aria Workflow in 2020 to modernize billing for its payments, risk and fraud products and to improve billing operations and visibility across its US services. The deployment centers on Aria Billing Cloud as the billing engine with Aria Workflow used to orchestrate invoice-related and payment reconciliation flows across product lines operated by Early Warning, the operator of the Zelle network. Apps Category The implementation configured Aria Workflow to manage end-to-end billing orchestration, including invoice generation sequencing, automated reconciliation triggers, and exception routing for disputed or failed payments. Functional capabilities inferred from the deployment include workflow-driven invoice lifecycle management, scheduled batch reconciliation orchestration, and role-based approval steps to align billing operations with finance and payments teams. Aria Workflow Operational coverage focused on US services and included billing operations, payments operations, and risk and fraud product teams, ensuring invoice and reconciliation events flowed into centralized billing processes. Integrations are scoped to Aria Billing Cloud where payment events and invoice artifacts are materialized, and workflows were designed to surface operational visibility to billing and finance stakeholders. Governance changes emphasized workflow-driven process controls and auditability, with Aria Workflow configured to enforce approval checkpoints and error escalation paths within billing operations. The 2020 deployment was directed at improving operational visibility and billing controls, outcomes explicitly stated as improved billing operations and visibility across Early Warning’s US services. | |
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Experian Ireland | Professional Services | 4000 | $1.0B | Ireland | Aria Systems | Aria Workflow | Business Process Management | 2016 | n/a | In 2016, Experian Ireland began using Aria Systems' Aria Workflow to consolidate and standardize billing across recent acquisitions and to create a consistent monetization platform across its footprint. The initial deployment focused on centralizing billing orchestration and templates, with Aria Workflow invoked to support no-code business process automation across commercial and finance processes. Aria Workflow was used to orchestrate core monetization processes, inferred from Aria Systems' no-code automation capabilities, including orchestration of subscription lifecycle events, invoicing triggers, and automated billing runs. Configuration emphasized reusable workflow templates and business rule engines to ensure consistent rating and charge orchestration across product and pricing variations. Deployments expanded across Europe, Africa and Latin America to harmonize billing operations across acquired entities, extending Aria Workflow as a regional orchestration layer. Operational scope covered billing and revenue operations, finance led invoice processing, and commercial systems that feed order and subscription events into the Aria environment. Governance and rollout followed a standardized template approach, with centralized workflow configuration and staged regional rollouts to align operational processes across entities. The implementations aimed to automate billing and improve efficiency, reflecting a consolidation strategy to reduce variability in monetization processes across multiple countries and acquisitions. | |
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M1 Limited | Communications | 1400 | $542M | Singapore | Aria Systems | Aria Workflow | Business Process Management | 2020 | n/a | In 2020, M1 Limited selected Aria Billing Cloud and provisioned Aria Workflow as part of a billing modernization program for consumer, wholesale and business customers. Aria Workflow is referenced as one of the business-specific automated applications and workflow automations Aria Systems deployed, and the Aria Billing Cloud went live in 2021 to enable hyper-personalized plans, self-service and automated billing actions to improve customer experience in Singapore. Apps Category: The implementation used Aria Workflow to centralize workflow automation and billing orchestration, configuring personalization rules and automated billing actions to support plan customization and self-service billing flows. Configuration emphasized policy driven workflows, event triggered billing processes and catalog driven pricing logic consistent with billing and revenue automation patterns, and Aria Workflow was restated as the orchestration layer for those automation pipelines. Operational coverage targeted M1 Limited customer billing operations across consumer, wholesale and business lines in Singapore, with rollout tied to the Aria Billing Cloud go live in 2021. Governance focused on embedding workflow ownership into billing and customer care processes, updating operational handoffs and using Aria Workflow to codify automated billing actions and approval steps, while stated outcomes included enabled hyper-personalized plans, expanded self-service and automated billing actions to improve customer experience. |
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