Nashville, 37217, TN,
United States
M3 Technology Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by M3 Technology Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 M3 Technology Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that M3 Technology Group has purchased the following applications: Acumatica Cloud ERP for ERP Financial in 2015, Acumatica ERP Cloud Field Service Edition for Field Service Management in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems M3 Technology Group is running and its propensity to invest more and deepen its relationship with Acumatica , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing M3 Technology Group revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for M3 Technology Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acumatica | Intuit Quickbooks Enterprise | Acumatica Cloud ERP | ERP Financial | ERP Financial Management | Cloud 9 ERP Solutions | 2015 | 2015 |
In 2015, M3 Technology Group implemented Acumatica Cloud ERP to consolidate finance and operations under a cloud-first platform. The deployment targeted core finance and project accounting processes and positioned Acumatica Cloud ERP within the ERP Financial category to support multi-site field service and sales operations.
The implementation included Acumatica ERP with Acumatica Project Accounting and later the Acumatica Field Service Edition, configured for time-tracking, project cost accounting, and service dispatch workflows. Configuration emphasized default automation for administrative tasks and role-based user access to support office-based and remote employees across the organization.
Cloud 9 ERP Solutions served as the implementation partner and managed the cloud deployment and ongoing support, extending Acumatica with multiple third party add-ons referenced in the engagement. The rollout addressed prior on-premise connectivity constraints, the company migration path included Everest and earlier use of Intuit QuickBooks Enterprise, and the cloud architecture reduced reliance on VPN and remote desktop access for field personnel.
Operational scope covered finance, project delivery, field service, sales quoting and dispatch, and time-tracking for employees across Nashville, Knoxville, Memphis, TN and Huntsville, AL locations, plus a distributed remote workforce. Governance centered on centralized ERP user accounts, process automation to reduce manual allocations, and partner-led change management to expand module usage beyond surface-level processes.
Explicit results cited in the engagement include sales revenue growth from 15 million dollars to over 30 million dollars, increased operational efficiency without adding significant administrative headcount, and a shift toward a more proactive business model. Executive statements indicate continued expansion plans and expectations that Acumatica Cloud ERP will support further revenue growth up to 42 million dollars.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acumatica | Legacy | Acumatica ERP Cloud Field Service Edition | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 M3 Technology Group implemented Acumatica ERP Cloud Field Service Edition as its core Field Service Management platform. The deployment leveraged the Acumatica ERP Cloud delivery model to consolidate service operations, distribution records, project accounting, and financial ledgers into a single system of record. The implementation established Acumatica ERP Cloud Field Service Edition as the authoritative source for service order lifecycle and related financial transactions.
Configuration emphasized the Distribution Edition and Field Service Edition combined with Project Accounting, Financial Management, and Customer Management modules. Functional configuration included service order creation, scheduling and dispatch workflows, parts and inventory handling aligned to distribution processes, and project cost capture tied into project accounting. Reporting, Dashboards, and the Data Analysis Toolkit were implemented to provide operational and financial analytics across service, distribution, and project dimensions.
Operational coverage included service operations, warehouse and distribution functions, project teams responsible for billable work, finance and accounting, and customer service groups. The solution supported end-to-end service-to-cash workflows, from customer management and work ticketing through inventory issuance and revenue recognition processes. Mobile field execution and centralized job costing were used to bridge field activities with back-office financial records.
Governance centered on centralized master data and role based security, with standardized workflows connecting dispatch, project accounting, and billing. Change control for configurations and report definitions was instituted to maintain alignment between service delivery and financial reporting. Documentation and dashboard standards were established to support consistent operational reporting within the Field Service Management environment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, M3 Technology Group implemented Cisco Webex Meetings to deliver Audio Video and Web Conferencing capability on its public website and for client engagements. Cisco Webex Meetings provides browser and app-based meeting access, supporting live video, audio, screen sharing, and meeting recording as the primary collaboration layer. For a 150 employee professional services firm this reflects a SaaS-first approach to real-time client and internal collaboration.
Configuration work centered on enabling meeting scheduling, secure join flows from the corporate website, and cloud recording retention controls within Cisco Webex Meetings. The deployment emphasizes external participant simplicity through embedded join links and browser-based entry, reducing friction for client calls and demos. Standard Audio Video and Web Conferencing workflows such as presenter controls, screen sharing, and meeting moderation were configured to match professional services delivery use cases.
Operational scope spans client-facing engagement teams and internal delivery and sales functions, with IT responsible for user provisioning and meeting policy enforcement. Governance practices implemented include role-based meeting privileges, password and lobby controls, and administrative oversight for recordings and participant management. The implementation of Cisco Webex Meetings positions Audio Video and Web Conferencing as the primary virtual meeting platform for M3 Technology Group.
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Collaboration | Collaboration |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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