Macdonald Hotel & Spa
Whiteside House,
Bathgate, EH48 2RY,
United Kingdom
Bathgate, EH48 2RY,
United Kingdom
44 15 0681-5163
Leisure and Hospitality
Macdonald Hotel & Spa Technographics
Macdonald Hotel & Spa Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Macdonald Hotel & Spa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Macdonald Hotel & Spa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Macdonald Hotel & Spa has purchased the following applications: Rydoo Expense (ex Xpenditure) for Expense Management in 2017, Oracle Cloud HCM for Core HR in 2017, SABRE Synxis Guest Connect for Reservation and Booking Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Macdonald Hotel & Spa is running and its propensity to invest more and deepen its relationship with Rydoo , Oracle , Thinking Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Macdonald Hotel & Spa revenues, which have grown to $218.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Macdonald Hotel & Spa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Macdonald Hotel & Spa Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rydoo | Legacy | Rydoo Expense (ex Xpenditure) | Expense Management | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Macdonald Hotel & Spa implemented Rydoo Expense (ex Xpenditure) for Expense Management. The deployment centralized expense capture and approval for the hospitality group and was positioned to support the management team, accounts payable and cash functions, and internal and external customer support workflows.
Rydoo Expense (ex Xpenditure) was configured to provide mobile receipt capture, expense submission, multi-level approval routing, policy enforcement, and ad-hoc reporting for management. The implementation emphasized process documentation and continuous improvement, with team-level process mapping to standardize how expense data is validated and escalated through approval hierarchies.
Operational integration work focused on liaison between the AP/Cash team and internal IT teams to align expense feeds with accounts payable and cash processing workflows. The program also included support structures for internal and external users to address ticketed issues and to maintain operational continuity during change implementation.
Governance activities centered on documenting all team processes, implementing change controls, and institutionalizing continuous improvement practices within the expense lifecycle. The rollout prioritized establishing documented procedures for support, reporting, and AP handoffs, enabling ongoing optimization of Expense Management practices across the organization.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Macdonald Hotel & Spa implemented Oracle Cloud HCM to manage Core HR functions across its HR and recruitment administration. The deployment targeted management of new starter and leaver processes, centralized system workflow management, and user account management to support the hospitality group's HR operations.
Oracle Cloud HCM was configured to deliver onboarding and offboarding workflows, lifecycle event handling, and role based user provisioning consistent with Core HR functional requirements. Configuration work included automated approval routing for hiring and separation, form driven task orchestration, and structured personnel data capture to support HR administrators and hiring managers.
The implementation integrated Oracle Cloud HCM with Taleo Recruitment to synchronize candidate to employee transitions and to consolidate recruitment administration. Taleo Recruitment mappings were used to transfer offer and candidate status data into Oracle Cloud HCM, enabling the recruitment to onboarding handoff and reducing manual data entry for HR teams. Operational coverage centered on HR and recruitment departments across the enterprise.
Governance emphasized ownership by HR process owners and system administrators, who maintained workflow custody, user account policies, and configuration governance for Oracle Cloud HCM and the Taleo Recruitment integration. Process restructuring embedded new starter and leaver lifecycle steps into system workflows to standardize task handoffs between recruiting, HR administration and IT provisioning. Change control for workflow updates followed HR led approval gates and system configuration review.
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Macdonald Hotel & Spa deployed SABRE Synxis Guest Connect as its web booking engine, embedding the SABRE Synxis Guest Connect application into the company website to manage consumer direct reservations. The implementation was scoped to support online booking flows for the hotel group and to align digital storefront booking with existing front desk and reservations operations across the estate.
SABRE Synxis Guest Connect was configured to deliver core Reservation and Booking Management capabilities, including a real-time booking engine, availability and rate management, multi-rate plan presentation, and guest booking capture. The deployment emphasized configuration of booking flows and rate retailing logic consistent with online retail and group reservation requirements, with mapping of booking form fields to the hotel guest record schema.
The solution was integrated directly on the public website as the primary online booking channel, using embedded booking components and web-facing interfaces to present availability and accept reservations. Operational coverage included the reservations team, digital commerce functions, and revenue management, who coordinated rate updates and inventory controls through the system’s administration interface.
Governance centered on centralized inventory and rate control within SABRE Synxis Guest Connect, with workflows adjusted so online bookings accepted via the website fed established reservations processing and front desk procedures. Rollout and operational ownership were organized to ensure the booking engine remained the single source for public online rates and availability under the Reservation and Booking Management implementation.
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Macdonald Hotel & Spa
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Macdonald Hotel & Spa Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Macdonald Hotel & Spa Technographics
Macdonald Hotel & Spa is a Leisure and Hospitality organization based in United Kingdom,
with around 3500 employees and annual revenues of $218.0 million.
Macdonald Hotel & Spa operates a diverse technology stack with applications such as
Rydoo Expense (ex Xpenditure), Oracle Cloud HCM and SABRE Synxis Guest Connect,
covering areas like Expense Management, Core HR and Reservation and Booking Management.
Macdonald Hotel & Spa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Rydoo, Oracle and SABRE.
Macdonald Hotel & Spa recently adopted applications including
Acquia Campaign Studio (ex Mautic) in 2021, Amazon EC2 in 2021 and Amazon CloudFront in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Macdonald Hotel & Spa’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Macdonald Hotel & Spa’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Macdonald Hotel & Spa technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.