Magic Beans
1 Westinghouse Plaza K,
Hyde Park, 2136, MA,
United States
Hyde Park, 2136, MA,
United States
1 866-600-2326
Retail
Magic Beans Technographics
Magic Beans Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Magic Beans and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Magic Beans employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Magic Beans has purchased the following applications: Apple Pay for Payment Processing in 2020, TeamSupport SnapEngage for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Magic Beans is running and its propensity to invest more and deepen its relationship with Apple , Google , Lon Operations or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Magic Beans revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Magic Beans intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Magic Beans Tech Stack and Enterprise Applications
Magic Beans ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Magic Beans implemented Apple Pay on its commercial website. The deployment uses Apple Pay as the Payment Processing solution for online checkout in its retail ecommerce channel. The implementation leverages Apple Pay on the Web to surface a browser payment sheet and to deliver tokenized card credentials, a pattern that shifts card data handling away from the storefront application. This approach aligns with standard Payment Processing workflows typical for small retail merchants.
The technical integration was executed in the website checkout layer, combining Apple Pay client side JavaScript and server side token acceptance to complete authorization flows with the merchant acquirer. Operational scope is the United States ecommerce channel, impacting ecommerce, payments, and customer service functions. Governance and rollout emphasized checkout user experience updates, merchant validation configuration, and operational procedures for processing Apple Pay orders.
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
Magic Beans AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Magic Beans deployed TeamSupport SnapEngage on their website as a customer-facing conversational layer. TeamSupport SnapEngage is used as a Chatbots and Conversational AI solution embedded via a web chat widget on mbeans.com to support online customer service and e-commerce interactions.
The implementation included a web chat widget, real-time messaging, automated bot responses and scripted conversation flows, proactive engagement prompts, contact capture forms, and conversation transcript capture for agent review. Configuration work focused on chat routing rules, agent presence and queuing, canned responses, and session handoff between automated flows and live agents to align with retail support workflows.
Deployment architecture centered on client-side embedding of the SnapEngage widget into site pages with vendor-hosted administration and conversation persistence. Operational coverage targeted customer support and online sales functions, and governance was implemented through platform-level settings for agent workflows, transcript retention, and chat operating hours configured within the TeamSupport SnapEngage account.
|
Magic Beans Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011 Magic Beans implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform across the company, supporting core business functions such as corporate email, calendaring, document collaboration and virtual meetings. The deployment is visible on the Magic Beans website and was provisioned to serve the retailer's 70 employees in the United States, aligning the application to both corporate and store level communication needs.
The Google Workspace (Formerly Google G-Suite) implementation comprises standard Collaboration modules including Gmail, Google Calendar, Google Drive, Google Docs, Sheets, Slides and Google Meet, administered through the Google Admin console. Configuration details are consistent with small to mid sized deployments, including domain management, user account provisioning, shared drives for team content, and role based access controls to separate merchandising, operations, finance and marketing content.
Operational governance for the Collaboration rollout centers on centralized administration, group based access policies and basic lifecycle workflows for new hires and departures, with user provisioning covering the full employee population. The implementation narrative emphasizes platform level controls and collaboration workflows rather than bespoke integrations, and the presence of Google Workspace on the Magic Beans website indicates the application is an integral part of the retailer's communication and productivity stack.
|
Magic Beans eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2020 | 2020 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2020 | 2020 |
|
Magic Beans SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Order Management | SCM |
|
2015 | 2015 |
|
Magic Beans CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2011 | 2011 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2021 | 2021 |
|
Magic Beans IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Magic Beans
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Magic Beans Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Magic Beans IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Magic Beans digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Magic Beans Technographics
Magic Beans is a Retail organization based in United States,
with around 70 employees and annual revenues of $7.0 million.
Magic Beans operates a diverse technology stack with applications such as
Apple Pay, TeamSupport SnapEngage and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Magic Beans has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, TeamSupport and Google.
Magic Beans recently adopted applications including
Attentive in 2022, Google Cloud Platform (GCP) in 2022 and DigitalOcean Spaces in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Magic Beans’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Magic Beans’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Magic Beans technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.