Augusta, 4330, ME,
United States
MaineDOT Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by MaineDOT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1900 MaineDOT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MaineDOT has purchased the following applications: ABB Ability Marine Remote Diagnostic System for Asset Performance Management in 2024, Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MaineDOT is running and its propensity to invest more and deepen its relationship with ABB Enterprise Software Group , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MaineDOT revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MaineDOT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ABB Enterprise Software Group | Legacy | ABB Ability Marine Remote Diagnostic System | Asset Performance Management | ERP Services and Operations | n/a | 2024 | 2026 |
In 2024, MaineDOT selected ABB Enterprise Software Group to supply a grid-to-propeller hybrid-electric ferry solution that includes the ABB Ability Marine Remote Diagnostic System. The ABB Ability Marine Remote Diagnostic System is being deployed as an asset/operations (Asset Performance Management) implementation to monitor onboard systems and instrument propulsion and powertrain telemetry on vessels serving the Lincolnville–Islesboro route in the United States. This positions the ABB Ability Marine Remote Diagnostic System as MaineDOT's asset/operations (Asset Performance Management) tool supporting ferry operations and maintenance, with instrumentation focused on remote diagnostics and condition monitoring within the hybrid-electric vessel architecture.
Functionally the implementation emphasizes continuous system monitoring, remote diagnostics, and predictive maintenance capabilities to maximize vessel uptime and support decarbonisation goals by enabling higher operational availability. Operational coverage is explicitly the Lincolnville–Islesboro route and the associated ferry vessels, impacting operations, engineering, and maintenance functions through integration of diagnostic alerts into maintenance planning and availability workflows. Governance and operational processes are being adjusted to accept remote diagnostic outputs into routine maintenance scheduling and operational decision making, aligning diagnostic telemetry with ferry commissioning and service timetables.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2023 | 2023 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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