MakeSpace
123 William Street,
New York, 10038, NY,
United States
New York, 10038, NY,
United States
1 877-311-3005
Professional Services
MakeSpace Technographics
MakeSpace Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MakeSpace and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 MakeSpace employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MakeSpace has purchased the following applications: Stripe Payments for Payment Processing in 2019, Deputy HR for Core HR in 2016, Drift AI Chatbot for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MakeSpace is running and its propensity to invest more and deepen its relationship with Stripe , Deputy , Gusto or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MakeSpace revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MakeSpace intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MakeSpace Tech Stack and Enterprise Applications
MakeSpace ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, MakeSpace implemented Stripe Payments. Stripe Payments is used on their website to provide online Payment Processing for customer transactions and web checkout flows supporting their storage services.
The implementation centers on Stripe Payments functionality such as hosted checkout, card acceptance and tokenization to manage online card authorization and reduce in‑scope card data handling. Operational coverage is primarily customer facing ecommerce and finance functions, where the integration captures payment authorization, settlement intent and supports payment reconciliation workflows. Governance focuses on payment operations and compliance practices consistent with a hosted payment platform, including PCI risk reduction through tokenization and centralized payment event tracking.
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MakeSpace HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deputy | Legacy | Deputy HR | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, MakeSpace implemented Deputy HR, a Core HR application, to manage scheduling and time and attendance across its United States operations. The initial deployment targeted hourly workforce workflows, using scheduling, time tracking and kiosk style clock ins for drivers and warehouse staff to support rapid site expansion from a handful of employees to multiple locations.
Deputy HR was configured to deliver shift scheduling, digital time and attendance records and kiosk style clock ins at physical sites, with inferred use of additional Deputy HR modules to support core HR workflows. Operational coverage focused on field drivers and warehouse teams across the United States, centralizing attendance data and streamlining downstream payroll steps. MakeSpace reported payroll processing time reduced from around a day and a half to about 30 minutes, reflecting an operational improvement from consolidated scheduling and time tracking.
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Payroll | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2018 | 2018 |
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MakeSpace AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, MakeSpace implemented Drift AI Chatbot on its public website. The Drift AI Chatbot deployment, categorized as Chatbots and Conversational AI, was embedded as a web conversational layer to handle inbound customer inquiries, automate lead capture and qualification, and deliver configured playbooks and intent based responses. Functional capabilities implemented include conversational workflows, scripted playbooks, conversation routing to live agents, and form based data capture to support customer engagement and sales qualification.
Operational ownership spans customer service and sales teams, with marketing and support maintaining conversational content and iterative training to refine playbooks and response logic. The deployment focuses on website embedding and real time conversational routing as the primary front door for customer interactions in the United States, and it establishes governance for message templates, escalation rules, and agent handoff workflows. This MakeSpace implementation ties Drift AI Chatbot, categorized as Chatbots and Conversational AI, directly to customer service and sales business functions.
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MakeSpace Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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MakeSpace CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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Customer Data Platform | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2014 | 2014 |
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MakeSpace ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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MakeSpace TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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MakeSpace PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2022 | 2022 |
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MakeSpace IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2004 | 2004 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at MakeSpace
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by MakeSpace Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MakeSpace IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MakeSpace digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD MakeSpace Technographics
MakeSpace is a Professional Services organization based in United States,
with around 180 employees and annual revenues of $15.0 million.
MakeSpace operates a diverse technology stack with applications such as
Stripe Payments, Deputy HR and Drift AI Chatbot,
covering areas like Payment Processing, Core HR and Chatbots and Conversational AI.
MakeSpace has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Deputy and Drift.
MakeSpace recently adopted applications including
Postie in 2022, AdRoll in 2021 and Datadog APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MakeSpace’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MakeSpace’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MakeSpace technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.