AI Buyer Insights:

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

Malakoff Mederic
Location
21 Rue Laffitte Cedex 09,
Paris, 75317,
France
Website
https://www.malakoffmederic.com/
Phone
33 1 56 03 34 56
Artw industry
Insurance
Employee
Revenue

Malakoff Mederic Technographics

Malakoff Mederic Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Malakoff Mederic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5843 Malakoff Mederic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Malakoff Mederic has purchased the following applications: Inbenta Chatbot for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, RingCentral Engage (ex Dimelo Digital) for Customer Engagement in 2011 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Malakoff Mederic is running and its propensity to invest more and deepen its relationship with Inbenta Technologies , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Malakoff Mederic revenues, which have grown to $4.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Malakoff Mederic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Malakoff Mederic Tech Stack and Enterprise Applications

Malakoff Mederic AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Inbenta Technologies Legacy Inbenta Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017 Malakoff Mederic implemented Inbenta Chatbot on its public website using the Inbenta Platform. The deployment leverages Inbenta Chatbot capabilities aligned with the Chatbots and Conversational AI category, including natural language understanding, intent classification, a curated knowledge base, and an embedded web chat conversational user interface to handle customer inquiries and self-service interactions. Operational ownership for the Inbenta Platform sits with the digital customer service and knowledge management teams, who manage conversation scripts, intents, and the content catalog. The integration scope is explicitly the corporate website where the Inbenta Chatbot serves chat widget and knowledge retrieval functions, and governance focuses on content lifecycle, conversational tuning, and ongoing maintenance of intents and responses by in-house teams.
Malakoff Mederic Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
In 2012 Malakoff Mederic deployed Google Workspace (Formerly Google G-Suite) as a centralized Collaboration platform for corporate communications and document collaboration. The presence of Google Workspace on the company website metadata indicates the application is used as part of the firmwide Collaboration footprint supporting knowledge worker workflows. The implementation oriented around core Google Workspace capabilities, including Gmail for corporate email, Google Drive for file storage, Google Calendar for scheduling, Google Docs and Sheets for collaborative authoring, Google Meet for virtual meetings, and the Google Admin console for user and policy management. Google Workspace (Formerly Google G-Suite) is referenced directly and configured to provide collaboration, content collaboration, and communication tooling across the organization. Operational coverage aligns with Malakoff Mederic corporate offices in France and targets business functions such as IT administration, corporate communications, and general knowledge work. Governance and access control appear to be administered through Google Workspace administrative controls, consolidating user and policy management within the Google Admin console as part of the Collaboration platform implementation.
Collaboration Collaboration 2017 2017
Malakoff Mederic CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
RingCentral Legacy RingCentral Engage (ex Dimelo Digital) Customer Engagement CRM n/a 2011 2011
In 2011, Malakoff Mederic deployed RingCentral Engage (ex Dimelo Digital) on its website. RingCentral Engage (ex Dimelo Digital) is used as a Customer Engagement platform to centralize digital customer service and web channel interactions for the insurer. The implementation focuses on website-embedded channel capture and routing, leveraging Customer Engagement capabilities such as multichannel messaging, a unified inbox, case management and automated conversation assignment consistent with the category. Operational scope centers on customer service and digital engagement teams, with the application integrated into the corporate website front end and feeding agent workflows for conversation handling and case lifecycle management, supported by governance to operationalize web intake and assignment processes.
Digital Advertising Platform CRM 2016 2016
Marketing Analytics CRM 2017 2017
Malakoff Mederic ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
Malakoff Mederic TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2016 2016
Malakoff Mederic IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Cloud Storage IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Malakoff Mederic

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Malakoff Mederic Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Malakoff Mederic IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Malakoff Mederic digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Malakoff Mederic Technographics
Malakoff Mederic is a Insurance organization based in France, with around 5843 employees and annual revenues of $4.60 billion.
Malakoff Mederic operates a diverse technology stack with applications such as Inbenta Chatbot, Google Workspace (Formerly Google G-Suite) and RingCentral Engage (ex Dimelo Digital), covering areas like Chatbots and Conversational AI, Collaboration and Customer Engagement.
Malakoff Mederic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Inbenta Technologies, Google and RingCentral.
Malakoff Mederic recently adopted applications including Dynatrace Ruxit in 2020, Microsoft Azure Blob Storage in 2020 and Inbenta Chatbot in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Malakoff Mederic’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Malakoff Mederic’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Malakoff Mederic technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.