Swinton, M27 8US,
United Kingdom
Manchester Community Safety Department Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Manchester Community Safety Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 Manchester Community Safety Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Manchester Community Safety Department has purchased the following applications: MHR iTrent HR for Core HR in 2012, Intuit Mailchimp for Marketing Automation in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Manchester Community Safety Department is running and its propensity to invest more and deepen its relationship with MHR (formerly MidlandHR) , Intuit , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Manchester Community Safety Department revenues, which have grown to $5.11 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Manchester Community Safety Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2012 | 2012 |
In 2012 Manchester Community Safety Department implemented MHR iTrent HR as its Core HR solution, initiating a structured HR and payroll program to standardize personnel administration across the organization. The implementation supported the department’s HR and Payroll system development and associated processes with the explicit objective of enabling its workforce to work smarter and more effectively, covering approximately 2,200 employees.
The deployment centered on Core HR functionality, including payroll processing, employee record management, employee self-service, absence and leave administration, and workflow-driven personnel transactions. MHR iTrent HR was configured to provide both core administrator capabilities and broad employee self-service, reflecting standard Core HR module segmentation and automation of routine HR workflows.
Operational governance included second line administration and day to day support responsibilities, acting as a functional escalation layer for HR system users. Support coverage documented includes 700 core iTrent users and 2,500 employee self-service users, and responsibilities explicitly encompassed assisting in the refinement of HR and payroll processes alongside ongoing user support, training, and case resolution to sustain system adoption and process stability.
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Payroll | HCM |
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2012 | 2012 |
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Talent Management | HCM |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, Manchester Community Safety Department deployed Intuit Mailchimp as its Marketing Automation solution on its website. The initial deployment focused on public communications and community outreach channels managed by the department communications team, with on site subscription capture and email delivery for safety alerts and community notices.
Intuit Mailchimp was configured to provide standard Marketing Automation capabilities, including audience segmentation, email campaign creation, template management, and automation workflows for subscriber onboarding and alert distribution. Configuration emphasized embedded website signup forms, permission based list management, content scheduling, and use of built in analytics for campaign monitoring.
The integration footprint is centered on the department website where Mailchimp forms and tracking capture subscriber data and drive campaign triggers. Operational coverage is concentrated in communications and community engagement functions within Manchester Community Safety Department, supporting localized messaging across public safety programs.
Governance controls were established around list hygiene, consent management, and role based access for communications staff, aligning operational processes with UK data protection expectations. Ongoing management appears to be handled in house by the communications team, leveraging Intuit Mailchimp reporting and audience tools to operationalize outreach workflows.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, Manchester Community Safety Department implemented Microsoft Azure Cloud Services to host its public website. The deployment is categorized as Application Hosting and Computing Services and uses Microsoft Azure Cloud Services to provide cloud-hosted web infrastructure for the organization website and public-facing digital services.
The implementation aligns with typical Application Hosting and Computing Services patterns, employing managed compute for web workloads, object storage for static assets, and content delivery approaches to support availability and scalability. Operational scope centers on the public website and associated digital content, with governance concentrated on web operations and IT management for site availability, security, and content delivery.
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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