Manulife Philippines
10/F NEX Tower, 6786 Ayala Avenue,,
Makati City, NCR 1229,
Philippines
Makati City, NCR 1229,
Philippines
632 8884 7000
Insurance
Manulife Philippines Technographics
Manulife Philippines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Manulife Philippines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Manulife Philippines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Manulife Philippines has purchased the following applications: Workday HCM for Core HR in 2018, Microsoft 365 for Collaboration in 2015, Adobe Experience Manager for Digital Asset Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Manulife Philippines is running and its propensity to invest more and deepen its relationship with Workday , Microsoft , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Manulife Philippines revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Manulife Philippines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Manulife Philippines Tech Stack and Enterprise Applications
Manulife Philippines HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Manulife Philippines implemented Workday HCM as its Core HR application, rolling out cloud-based human capital management capabilities to support roughly 2,000 employees in its Philippines operations. The deployment positioned Workday HCM as the primary system for workforce administration and the end to end onboarding and talent acquisition lifecycle across the insurer.
The Workday HCM configuration focused on Core HR functionality, including workforce records, onboarding workflows, and recruitment process support tailored for Talent Acquisition teams. Workday HCM was configured to enable talent advisory workflows used by a team of nine Senior Talent Advisors, supporting candidate pipelining, role requisitioning, and structured onboarding steps that align recruiting and new hire setup.
Operational integration centered on coordination with the Recruitment Admin Shared Services team and ongoing partnership with Total Rewards and HR legal compliance functions, preserving data handoffs for onboarding and employment terms. The implementation covered recruiting and HR support for Actuarial, Finance and Investments, Analytics, Information Systems, Digital Operations, Compliance, Contact Center, Admin Services, HR and Global Functions, reflecting cross functional operational scope.
Governance and process change were led through regular business reviews and weekly alignment meetings between Talent Acquisition leadership and business unit stakeholders, driving configuration updates and process alignment within Workday HCM. Operational practices emphasized monitoring and coaching of talent advisors, structured feedback loops to HR leadership, and use of Workday HCM to standardize onboarding and compliance workflows across the organization.
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Manulife Philippines Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Manulife Philippines implemented Microsoft 365. The Microsoft 365 deployment is visible on Manulife Philippines' website and serves core Collaboration functions for the insurer.
The implementation leverages standard Microsoft 365 modules including Exchange Online for corporate email, SharePoint Online for intranet and document management, and Microsoft Teams for synchronous collaboration and meetings. It also uses OneDrive for cloud file storage and Office desktop and web applications to support authoring and productivity workflows.
Operational architecture is consistent with cloud-hosted Collaboration patterns, with services accessed through the corporate web presence and consolidated under a single Microsoft 365 tenancy for identity and access management. The environment aligns with centralized authentication and role-based access control typical of Microsoft 365 deployments, enabling browser-based access and multi-device synchronization.
Governance emphasizes information lifecycle controls, administrative role separation, and policy-driven sharing and retention to address regulatory and records management needs in insurance. This description frames Manulife Philippines Microsoft 365 Collaboration as supporting corporate communications, IT operations, and records management while reinforcing the relationship between the company, the application, and the Collaboration business function.
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Collaboration | Collaboration |
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2019 | 2019 |
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Manulife Philippines Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2019 | 2019 |
In 2019, Manulife Philippines deployed Adobe Experience Manager to manage digital assets on its corporate website. Adobe Experience Manager functions as the organization’s Digital Asset Management platform, consolidating marketing creative, brand imagery, and web content into a central repository with metadata and version control. The implementation targeted website content delivery and editorial workflows to support marketing and web operations across the Philippines.
Configuration of Adobe Experience Manager emphasized asset repository management, content authoring and templating, and publishing workflows, with taxonomy-driven metadata and role-based access controls to enforce brand governance. Operational scope included marketing, digital channels, and web operations teams, with governance processes structured around editorial approval flows and metadata standards to maintain consistency across published content. The deployment of Adobe Experience Manager enabled centralized asset lifecycle management and structured content publishing for Manulife Philippines’ website.
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Web Content Management | Content Management |
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2017 | 2017 |
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Manulife Philippines CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2020 | 2020 |
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Manulife Philippines ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Manulife Philippines TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2017 | 2017 |
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Risk Management | TRM |
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2019 | 2019 |
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Manulife Philippines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Manulife Philippines
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Manulife Philippines Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Manulife Philippines IT executives and key decision makers. This section highlights Manulife Philippines's latest recorded technology evaluations, including SimCorp Dimension for Portfolio and Investment Management on 2024-06-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Manulife Philippines digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Manulife Philippines Technographics
Manulife Philippines is a Insurance organization based in Philippines,
with around 2000 employees and annual revenues of $500.0 million.
Manulife Philippines operates a diverse technology stack with applications such as
Workday HCM, Microsoft 365 and Adobe Experience Manager,
covering areas like Core HR, Collaboration and Digital Asset Management.
Manulife Philippines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Microsoft and Adobe Systems.
Manulife Philippines recently adopted applications including
Adobe Experience Cloud in 2021, Adobe Audience Manager in 2021 and Lotame DMP in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Manulife Philippines’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Manulife Philippines’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Manulife Philippines technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.