AI Buyer Insights:

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

MAPFRE Middlesea Malta
Location
Middle Sea House,
Floriana, FRN1442,
Malta
Website
https://www.mapfre.com.mt/
Phone
356 2124-6262
Artw industry
Insurance
Employee
Revenue

MAPFRE Middlesea Malta Technographics

MAPFRE Middlesea Malta Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by MAPFRE Middlesea Malta and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 314 MAPFRE Middlesea Malta employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that MAPFRE Middlesea Malta has purchased the following applications: EBO.ai for Chatbots and Conversational AI in 2021, Vimeo Online Video Editor for Video Editing in 2025, Salesforce Audience Studio for Data Management Platform in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems MAPFRE Middlesea Malta is running and its propensity to invest more and deepen its relationship with EBO.ai , Vimeo , Jotform or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing MAPFRE Middlesea Malta revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MAPFRE Middlesea Malta intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

MAPFRE Middlesea Malta Tech Stack and Enterprise Applications

MAPFRE Middlesea Malta AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EBO.ai Legacy EBO.ai Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, MAPFRE Middlesea Malta implemented EBO.ai, deploying EBO’s Virtual Agent Emma as a Chatbots and Conversational AI solution to automate sales, policy renewals and claims enquiries via the company website and Facebook Messenger. The rollout targeted insurance customer service and claims processing in Malta, handling approximately 1,700 conversations per month, resolving approximately 83 percent of interactions end to end, and saving more than 1,000 hours of manual handling time. EBO.ai was configured with conversational workflows for sales conversion, renewal processing and claims triage, with intent recognition tuned to roughly 85 percent and measurable improvements in turnaround for motor and claims workflows. Integrations were focused on customer facing channels, specifically the website and Facebook Messenger, and operational coverage included MAPFRE Middlesea Malta customer service and claims teams, with governance that embedded escalation rules and handoff criteria to ensure controlled transfers from the virtual agent to human handlers.
MAPFRE Middlesea Malta Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Vimeo Legacy Vimeo Online Video Editor Video Editing Content Management n/a 2025 2025
Web Content Management Content Management 2025 2025
MAPFRE Middlesea Malta CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Audience Studio Data Management Platform CRM n/a 2022 2022
Marketing Analytics CRM 2022 2022
Tag Management CRM 2022 2022
Tag Management CRM 2025 2025
MAPFRE Middlesea Malta TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AML, Fraud and Compliance TRM 2023 2023
Governance, Risk and Compliance TRM 2022 2022
Governance, Risk and Compliance TRM 2022 2022
MAPFRE Middlesea Malta PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
Apps Development PaaS 2025 2025
MAPFRE Middlesea Malta IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2024 2024
Cloud Storage IaaS 2023 2023
Content Delivery Network IaaS 2025 2025
Content Delivery Network IaaS 2025 2025
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2025 2025
Domain Name System (DNS) IaaS 2024 2024
Network Management and Monitoring IaaS 2024 2024
MAPFRE Middlesea Malta CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2022 2022
Web Application Firewalls (WAF) CyberSecurity 2025 2025

IT Decision Makers and Key Stakeholders at MAPFRE Middlesea Malta

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by MAPFRE Middlesea Malta Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MAPFRE Middlesea Malta IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MAPFRE Middlesea Malta digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD MAPFRE Middlesea Malta Technographics
MAPFRE Middlesea Malta is a Insurance organization based in Malta, with around 314 employees and annual revenues of $180.0 million.
MAPFRE Middlesea Malta operates a diverse technology stack with applications such as EBO.ai, Vimeo Online Video Editor and Salesforce Audience Studio, covering areas like Chatbots and Conversational AI, Video Editing and Data Management Platform.
MAPFRE Middlesea Malta has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as EBO.ai, Vimeo and Salesforce.
MAPFRE Middlesea Malta recently adopted applications including Vimeo Online Video Editor in 2025, JotForm Form Builder in 2025 and Ensighten Tag Management in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MAPFRE Middlesea Malta’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates MAPFRE Middlesea Malta’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MAPFRE Middlesea Malta technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.