Cincinnati, 45246, OH,
United States
Maple Knoll Communities Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Maple Knoll Communities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 603 Maple Knoll Communities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maple Knoll Communities has purchased the following applications: ReachLocal Live Chat for Chatbots and Conversational AI in 2020, Netsmart Telehealth for Audio Video and Web Conferencing in 2020, CallTrackingMetrics for Call Tracking and Recording in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maple Knoll Communities is running and its propensity to invest more and deepen its relationship with ReachLocal , Blazeo , Instabot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maple Knoll Communities revenues, which have grown to $47.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maple Knoll Communities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReachLocal | Legacy | ReachLocal Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netsmart Technologies | Legacy | Netsmart Telehealth | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Maple Knoll Communities implemented Netsmart Telehealth across its Cincinnati-area senior living and post-acute settings. Netsmart Telehealth was deployed as an Audio Video and Web Conferencing solution to improve virtual access to physicians and specialists.
The implementation centralized telehealth workflows and care coordination, leveraging Netsmart interoperability tools to enable exchange of continuity-of-care documents between clinicians and care teams. Functional capabilities emphasized secure audiovisual visits, scheduling alignment with clinical staff, and resident-facing virtual consults to support physician and specialist engagements. Configuration focused on integrating telehealth session routing with clinical workflows within residential and post-acute care operations.
Operational scope included Cincinnati-area senior living communities and post-acute sites, with adoption by nursing, clinical coordination, and physician teams. The integrated Netsmart Telehealth deployment increased physician and resident satisfaction, streamlined workflows, and expanded access to care, outcomes reported by the customer. Interoperability via Netsmart tools supported continuity-of-care documentation exchange across care settings.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallTrackingMetrics | Legacy | CallTrackingMetrics | Call Tracking and Recording | CRM | n/a | 2022 | 2022 |
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Customer Analytics | CRM |
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2025 | 2025 |
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Customer Experience | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Enablement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Cloud Storage | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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SD-WAN | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2023 | 2023 |
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Next Generation Firewall | CyberSecurity |
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2023 | 2023 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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