Nigran, 36350,
Spain
Marine Instruments Spain Technographics
Marine Instruments Spain Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Marine Instruments Spain and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Marine Instruments Spain employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marine Instruments Spain has purchased the following applications: Microsoft 365 for Collaboration in 2020, WordPress for Web Content Management in 2014, Sugar Serve for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marine Instruments Spain is running and its propensity to invest more and deepen its relationship with Microsoft , Automattic , SugarCRM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marine Instruments Spain revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marine Instruments Spain intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Marine Instruments Spain Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2014 | 2014 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SugarCRM | Legacy | Sugar Serve | Customer Support | CRM | Redk | 2021 | 2021 |
In 2021 Marine Instruments Spain implemented Sugar Serve as its Customer Support platform to centralise case management and SLA tracking across sales and service teams in Europe. Redk served as the implementation partner for the Sugar Serve deployment, coordinating configuration and rollout across the company’s commercial and service functions.
The Sugar Serve deployment focused on case management and SLA management modules, consolidating customer portfolios to provide real time visibility into open tickets and service commitments. Configuration emphasized SLA rule enforcement, case routing and ownership, and dashboarded operational views to enable proactive sales follow ups, with the case study reporting improved SLA management, unified customer portfolios and reduced ticket resolution times.
Operational governance was restructured to centralise case ownership and standardise escalation workflows between sales and service teams, aligning operational processes across European sites. The implementation scaled across sales and service business functions, and Sugar Serve was instrumented to drive shared reporting and operational transparency across teams.
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Marketing Analytics | CRM |
|
2007 | 2007 |
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Tag Management | CRM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Apps Development | PaaS |
|
2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
|
2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Security (AppSec) | CyberSecurity |
|
2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Marine Instruments Spain
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Marine Instruments Spain Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||