Colonie, 12205, NY,
United States
Mariner Finance Llc Technographics
Mariner Finance Llc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mariner Finance Llc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2100 Mariner Finance Llc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mariner Finance Llc has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, DocMagic IDP for Intelligent Document Processing in 2015, Feefo Surveys for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mariner Finance Llc is running and its propensity to invest more and deepen its relationship with Cisco Systems , DocMagic , Feefo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mariner Finance Llc revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mariner Finance Llc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mariner Finance Llc Tech Stack and Enterprise Applications
Mariner Finance Llc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Mariner Finance Llc deployed Cisco Webex Meetings as its web conferencing platform within the Audio Video and Web Conferencing category, embedding meeting access on its public website to support customer facing sessions and internal virtual meetings. The deployment enables browser based joining, multi party audio and video, and real time screen sharing to facilitate remote customer consultations and cross functional collaboration.
Cisco Webex Meetings was configured to deliver core modules including meeting scheduling, cloud recording, participant controls, and host management, with administrative controls for user provisioning and meeting policy enforcement. The implementation architecture emphasizes embedded web meeting links and a cloud hosted conferencing service, combined with authentication and access controls to manage external customer sessions and internal communications across corporate communications, sales, and customer support.
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Mariner Finance Llc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocMagic | Legacy | DocMagic IDP | Intelligent Document Processing | Content Management | n/a | 2015 | 2015 |
In 2015 Mariner Finance Llc deployed DocMagic IDP, an Intelligent Document Processing application, to support mortgage closing, title and investor reporting workflows. The implementation focused on inputting documentation to prepare closing packages for VA, FHA, Conventional, Reverse, 203K, Commercial, Loan Grant Programs and Trust/Estates closing, and on preparing government reporting documents for recording of lien while maintaining correspondence with clients, real estate agents, property managers, title agents and other transaction professionals to ensure timely settlement.
DocMagic IDP was configured to centralize document ingestion, classification and OCR data extraction, and to assemble closing packages and standardized government reporting documents. The implementation included validation and document review workflows aligned to TRID requirements, template based generation for lien recording, and audit trail features used to support warehouse line auditing and balancing.
The DocMagic IDP deployment operated alongside Encompass, AIM, Proclose, DDOX and Word components as part of the document and loan records ecosystem. Operational coverage included closings, title research and resolution teams, investor relations and board reporting functions, and warehouse financing audit activities, with day to day tasks such as performing lien and tax searches, reviewing contracts leases appraisals and prior sale documents, and corresponding with external parties.
Governance and rollout incorporated TRID training and the establishment of structured workflows for title issue resolution, execution and recording of security instruments and leasing documents with designated authorities. The platform also supported drafting letters documenting credit risk and guideline failures for Bank Board and Investor viewing to inform BH Bank Holding loan decisions.
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Mariner Finance Llc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Feefo | Legacy | Feefo Surveys | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017 Mariner Finance Llc implemented Feefo Surveys as a Customer Experience application to capture on-site customer feedback. The implementation is executed on the company website using embedded survey flows to collect transactional ratings and open-text comments during digital interactions. Feefo Surveys is configured to gather structured feedback and support review moderation, aligning with standard Customer Experience functional terminology.
Configuration emphasizes web-embedded survey widgets, targeted triggers for post-transaction or session-based prompts, and customizable form fields mapped to lending and servicing touchpoints. Functional modules in use include survey design and distribution, response collection, and moderation workflows that enable centralized feedback management. The Feefo Surveys deployment relies on client-side embedding for user-facing prompts and server-side response capture for enterprise consolidation.
Operational ownership sits across digital experience, customer service, and marketing teams, with feedback routed through internal review and response processes. Governance focuses on survey configuration controls and moderation rules to maintain consistent customer communications and compliance with consumer interaction practices. The Mariner Finance Llc Feefo Surveys implementation provides an on-site Customer Experience feedback loop that feeds enterprise customer experience processes.
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Mariner Finance Llc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Mariner Finance Llc
Apps Being Evaluated by Mariner Finance Llc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||