List of Feefo Surveys Customers

Feefo

Feefo Heath Farm, Heath Rd E,
Petersfield, GU31 4HT,
United Kingdom

https://www.feefo.com/

44 20 3362-4209

Professional Services

180

$20M

Since 2010, our global team of researchers has been studying Feefo Surveys customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Feefo Surveys for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Feefo Surveys for Customer Experience include: QBE Insurance, a Australia based Insurance organisation with 13500 employees and revenues of $18.75 billion, Royal London Unit Trust Managers, a United Kingdom based Banking and Financial Services organisation with 4400 employees and revenues of $13.30 billion, JCB, a United Kingdom based Manufacturing organisation with 19000 employees and revenues of $8.65 billion, WorldFirst, a United Kingdom based Banking and Financial Services organisation with 700 employees and revenues of $7.06 billion, AXA UK, a United Kingdom based Insurance organisation with 10000 employees and revenues of $6.20 billion and many others.

Contact us if you need a completed and verified list of companies using Feefo Surveys, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Feefo Surveys customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
1800Postcards	Professional Services	50	$5M	United States	Feefo	Feefo Surveys	Customer Experience	2019	n/a	In 2019, 1800Postcards deployed Feefo Surveys on its public website as a Customer Experience application. Feefo Surveys was implemented as an embedded web survey widget and vendor-hosted survey management layer to capture structured customer feedback, ratings, and review submissions, reflecting a site-level deployment architecture with client-side rendering and vendor-side response storage. Functional modules implemented include feedback collection, rating capture, review generation and survey routing consistent with Customer Experience capabilities. Ongoing operation and governance are managed by small in-house marketing and customer service teams, focusing on survey configuration, review moderation and scheduled feedback workflows, with the implementation centralizing online customer feedback for service and marketing use.
1st Central Insurance	Insurance	1200	$590M	United Kingdom	Feefo	Feefo Surveys	Customer Experience	2018	n/a	In 2018, 1st Central Insurance implemented Feefo Surveys on its website to capture post-transaction and service interactions, deploying Feefo Surveys as a Customer Experience application for web-based feedback collection. The deployment focuses on an embedded web widget and hosted survey endpoints instrumented across customer touch points on the corporate site, with the full application name Feefo Surveys referenced in site markup and page templates. 1st Central Insurance Feefo Surveys Customer Experience captures structured feedback and star ratings alongside open text responses, reflecting standard survey collection, ratings capture, and review publishing capabilities consistent with the Customer Experience category. Configuration emphasized front-end integration and data capture, including survey triggering logic tied to policy transactions and service pages, mobile responsive survey rendering, and administrative controls for moderation and response management. Operational use routes captured feedback into customer service and marketing workflows for triage and follow up, and configuration includes access controls for internal reviewers and reporting users. Governance focused on embedding review moderation and response processes into existing customer operations, aligning survey administration with established service handling procedures without introducing new named third party systems. 1st Central Insurance Feefo Surveys Customer Experience is therefore implemented as a web‑centric feedback collection layer that links online customer interactions to internal service and marketing processes.
20 St Johns Road Clevedon Flat Management Co	Construction and Real Estate	15	$21M	United Kingdom	Feefo	Feefo Surveys	Customer Experience	2022	n/a	In 2022, 20 St Johns Road Clevedon Flat Management Co deployed Feefo Surveys on its public website to establish a formal customer feedback channel within its Customer Experience stack. The implementation was scoped to capture resident and contractor feedback tied to property management interactions and online service touchpoints. The deployment centered on Feefo Surveys web widgets and automated feedback workflows, configuring on-page survey forms, post-interaction review prompts, and customizable survey templates to collect structured ratings and free text responses. Administrative dashboards were provisioned for aggregated reporting and for managing survey content and publication settings. Technically the solution was implemented via client side embedding of the Feefo Surveys script into the corporate website, enabling real time collection and storage of responses within the vendor platform. Operational coverage focused on property management, customer service, and marketing functions in the United Kingdom, aligning feedback capture with resident communications and service events. Governance established included role based admin access and review moderation workflows to control publication of reviews and to route incoming feedback into customer service and operations processes. Ongoing configuration responsibility was retained by internal administrators to maintain survey templates and response routing rules.
	Professional Services	6	$3M	Australia	Feefo	Feefo Surveys	Customer Experience	2019	n/a
	Consumer Packaged Goods	30	$15M	United Kingdom	Feefo	Feefo Surveys	Customer Experience	2017	n/a
	Automotive	262	$76M	United Kingdom	Feefo	Feefo Surveys	Customer Experience	2019	n/a
	Professional Services	114	$15M	Australia	Feefo	Feefo Surveys	Customer Experience	2018	n/a
	Distribution	35	$18M	United Kingdom	Feefo	Feefo Surveys	Customer Experience	2021	n/a
	Retail	38	$4M	United Kingdom	Feefo	Feefo Surveys	Customer Experience	2018	n/a
	Retail	48	$15M	United Kingdom	Feefo	Feefo Surveys	Customer Experience	2023	n/a

Showing 1 to 10 of 723 entries

Buyer Intent: Companies Evaluating Feefo Surveys

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FAQ - APPS RUN THE WORLD Feefo Surveys Coverage

Feefo Surveys is a Customer Experience solution from Feefo.

Companies worldwide use Feefo Surveys, from small firms to large enterprises across 21+ industries.

Organizations such as QBE Insurance, Royal London Unit Trust Managers, JCB, WorldFirst and AXA UK are recorded users of Feefo Surveys for Customer Experience.

Companies using Feefo Surveys are most concentrated in Insurance, Banking and Financial Services and Manufacturing, with adoption spanning over 21 industries.

Companies using Feefo Surveys are most concentrated in Australia and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Feefo Surveys across Americas, EMEA, and APAC.

Companies using Feefo Surveys range from small businesses with 0-100 employees - 62.38%, to mid-sized firms with 101-1,000 employees - 30.71%, large organizations with 1,001-10,000 employees - 6.5%, and global enterprises with 10,000+ employees - 0.41%.

Customers of Feefo Surveys include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Feefo Surveys customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.

List of Feefo Surveys Customers

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Buyer Intent: Companies Evaluating Feefo Surveys

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Q1. What is Feefo Surveys used for?

Q2. Who uses Feefo Surveys for Customer Experience?

Q3. Which companies use Feefo Surveys?

Q4. What is the industry breakdown of companies using Feefo Surveys?

Q5. What is the country breakdown of companies using Feefo Surveys?

Q6. What is the breakdown by employee size of companies using Feefo Surveys?

Q7. What is the breakdown by revenue of companies using Feefo Surveys?

Q8. How can I get the full list of companies using Feefo Surveys?