AI Buyer Insights:

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

Marks & Clerk
Location
Suffolk Street Queensway,
Birmingham, x, B1 1TT,
United Kingdom
Website
https://www.marks-clerk.com/
Phone
44 12 1643 5881
Artw industry
Professional Services
Employee
Revenue

Marks & Clerk Technographics

Marks & Clerk Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Marks & Clerk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Marks & Clerk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Marks & Clerk has purchased the following applications: Hornbill Teams for Collaboration in 2020, Kentico Xperience CMS for Web Content Management in 2014, FreshDesk Customer Support for Customer Support in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Marks & Clerk is running and its propensity to invest more and deepen its relationship with Hornbill , Kentico Software , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Marks & Clerk revenues, which have grown to $95.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marks & Clerk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Marks & Clerk Tech Stack and Enterprise Applications

Marks & Clerk Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hornbill Legacy Hornbill Teams Collaboration Collaboration n/a 2020 2020
In 2020, Marks & Clerk implemented Hornbill Teams as a Collaboration application and embedded Hornbill Teams on their website. The implementation surfaces a web embedded collaboration layer intended to support professional services collaboration and client engagement through the corporate site. The deployment emphasizes team workspaces, persistent messaging, and shared document access as functional capabilities typical of Collaboration platforms, with role based access controls and content governance applied to control information flow. Operational scope centers on Marks & Clerk professional services workflows and website‑facing client interactions, using Hornbill Teams as the central Collaboration layer for coordinating case work, knowledge sharing, and client communication.
Marks & Clerk Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kentico Software Legacy Kentico Xperience CMS Web Content Management Content Management n/a 2014 2014
In 2014, Marks & Clerk implemented Kentico Xperience CMS for Web Content Management to manage its public website and centralize marketing and client-facing content across the United Kingdom. The deployment is focused on the Kentico Xperience CMS platform as the primary content delivery and editorial environment for the firm’s external web presence. The implementation leverages standard Kentico Xperience CMS capabilities, including structured content authoring and page templates, digital asset management, versioning and staging, workflow-driven approvals, and SEO and responsive design controls. Configuration concentrates on role-based editorial access for marketing and communications, template-driven page composition to maintain brand and legal content consistency, and scheduled publishing for regulated content updates. Operational governance emphasizes editorial workflows, approval gates, and ongoing content operations within the Web Content Management remit, with content teams managing taxonomy and publishing cadence inside Kentico Xperience CMS. The narrative aligns Marks & Clerk Kentico Xperience CMS Web Content Management with business functions in marketing and client communications, serving as the central platform for website content lifecycle and governance.
Marks & Clerk CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2021 2021
In 2021 Marks & Clerk implemented FreshDesk Customer Support on its website to centralize client intake and online case submission. The deployment positions FreshDesk Customer Support as the firm level Customer Support application for client-facing inquiries, aligning web captured tickets with internal support workflows for a mid sized professional services firm. The implementation leverages web widget based ticket capture embedded on the corporate site, routing incoming requests into ticketing queues and standard support workflows consistent with Customer Support platforms. Configuration work focused on ticket routing, queue assignment, priority classification, and knowledge base driven self service, with governance centered on defined escalation paths and queue ownership by client services and support teams.
Marks & Clerk ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
IT Service Management ITSM 2019 2019
Marks & Clerk IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Marks & Clerk CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2013 2013

IT Decision Makers and Key Stakeholders at Marks & Clerk

First Name Last Name Title Function Department Email Phone
Financial Accountant Manager Finance
IT Administrator Manager IT
Finance Administrator Manager Finance
HR Generalist CXO HR
Senior Finance Manager Manager Finance
IT Server Infrastructure Manager Manager IT
HR Co-ordinator CXO HR
Head of IT Director IT
Director of Human Resources Director HR
Payroll and Benefits Officer Manager HR
Show All Contacts

Apps Being Evaluated by Marks & Clerk Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Marks & Clerk IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Marks & Clerk digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Marks & Clerk Technographics
Marks & Clerk is a Professional Services organization based in United Kingdom, with around 700 employees and annual revenues of $95.0 million.
Marks & Clerk operates a diverse technology stack with applications such as Hornbill Teams, Kentico Xperience CMS and FreshDesk Customer Support, covering areas like Collaboration, Web Content Management and Customer Support.
Marks & Clerk has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Hornbill, Kentico Software and Freshworks.
Marks & Clerk recently adopted applications including FreshDesk Customer Support in 2021, Hornbill Teams in 2020 and Microsoft Azure Cloud Services in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Marks & Clerk’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Marks & Clerk’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Marks & Clerk technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.