Marlowe
20 Grosvenor Place,
London, SW1X 7HN,
United Kingdom
London, SW1X 7HN,
United Kingdom
44 20 3813 8498
Professional Services
Marlowe Technographics
Marlowe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Marlowe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4972 Marlowe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marlowe has purchased the following applications: Sage 200 for ERP Financial in 2020, Microsoft 365 for Collaboration in 2015, Salesforce Experience Cloud for Customer Engagement, Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marlowe is running and its propensity to invest more and deepen its relationship with Sage , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marlowe revenues, which have grown to $588.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marlowe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Marlowe Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 200 | ERP Financial | ERP Financial Management | Kinspeed | 2020 | 2020 |
In 2020, Marlowe implemented Sage 200 as its core ERP Financial application and engaged Kinspeed to deliver a business wide Professional Services Automation solution integrated with that platform. The rollout addressed complexities arising from growth via acquisition, where new acquisitions used different business management products and third-party add-ons, and aimed to standardise financial and operational processes across all Marlowe divisions.
Kinspeed upgraded Marlowe to a newer version of Sage 200 and delivered a tailored PSA Software layer to centralise project and financial controls, billing orchestration, and operational data collation. Custom configuration of Sage 200 was used to embed VAT handling and compliance logic, specifically enabling reverse charge VAT for CIS, and to remove the potential to submit incorrect VAT figures.
Integration work was executed by Kinspeed developers, who connected critical operational software and existing third-party add-ons into the Sage 200 data model to preserve employee continuity while consolidating transactional and management data. The integrated architecture positioned Sage 200 as the central financial ledger, with the PSA Software feeding standardized operational inputs for onboarding and divisional management.
Governance changes focused on a single system of record for finance and operational reporting, with configuration-led controls for VAT and CIS compliance and process standardisation for onboarding new business and managing divisions. The program delivered a customised Sage 200 ERP Financial implementation, combined with a PSA Software integration by Kinspeed, to unify operations and finance across Marlowe Plc.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Marlowe implemented Microsoft 365 as its primary Collaboration platform. The Microsoft 365 deployment is observable on Marlowe's corporate website, indicating tenant-level services are provisioned to support public content delivery and corporate communications. The rollout focused on supporting professional services workflows across the organization, covering internal collaboration, document management, and team communication for a UK-based firm with approximately 4,972 employees.
Configuration centered on core Microsoft 365 capabilities including Exchange Online email, SharePoint Online intranet and document libraries, OneDrive file storage, and Microsoft Teams for meetings and chat. Identity and access were managed through the integrated Azure Active Directory tenant, enabling role-based access controls and centralized administration consistent with Collaboration governance patterns. Microsoft 365 services are surfaced on the corporate site, aligning web-hosted content with internal collaboration, knowledge management, and employee communications workflows.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Experience Cloud | Customer Engagement, Customer Experience | CRM | n/a | 2022 | 2023 |
In 2022, Marlowe implemented Salesforce Experience Cloud to centralize customer and partner-facing workflows. The Salesforce Experience Cloud deployment targeted Customer Engagement,Customer Experience use cases across WorkNest Ltd and Marlowe PLC group businesses, and was scoped to support CX, Client Management, Sales, Business Development, Marketing and Health and Safety teams.
The implementation combined opportunity automation, renewal automation and CPQ for pricing with DocuSignGen for proposal generation and configurable proposal templates. Customizations included Flows and APEX development, CPQ product configuration, an onboarding chatbot and tailored Business Development Executive page layouts and processes to improve user productivity. Data governance controls and duplicate prevention processes were built into the configuration, and a privacy design was implemented to allow SRA regulated firm data to be stored and visible only to authorised users.
Named integrations explicitly managed as part of the rollout included Zendesk to capture and report Salesforce support queries, Azure DevOps to plan and track development and BAU work, and Monday.com to coordinate cross functional project activity. The program included structured data migrations and acquisition integration projects, with developer and administrator teams executing enhancements and solutions using Salesforce native automation and code where required.
Governance was operationalized through a maintained Salesforce Technology Roadmap and a prioritized product backlog, with review and sign off processes for releases. Communications and adoption were supported by presentations, a custom What’s New page and in app notifications, plus training and guidance documentation. Explicit outcomes noted by the team included a 2 hour per client saving in onboarding support from the chatbot, a 9 percent improvement in Business Development call time from layout and process changes, smoother and more consistent proposal and pricing processes through CPQ and DocuSignGen, and improved development visibility and execution after Azure DevOps adoption.
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Customer Support | CRM |
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2022 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2023 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Marlowe
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Marlowe Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Marlowe IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Marlowe digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Marlowe Technographics
Marlowe is a Professional Services organization based in United Kingdom,
with around 4972 employees and annual revenues of $588.0 million.
Marlowe operates a diverse technology stack with applications such as
Sage 200, Microsoft 365 and Salesforce Experience Cloud,
covering areas like ERP Financial, Collaboration and Customer Engagement, Customer Experience.
Marlowe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Microsoft and Salesforce.
Marlowe recently adopted applications including
Salesforce Experience Cloud in 2022, Zendesk Service in 2022 and Salesforce Marketing Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Marlowe’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Marlowe’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Marlowe technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.