List of Salesforce Experience Cloud Customers
Salesforce
Salesforce Tower, 415 Mission Street, 3rd Floor,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 415-901-7000
Professional Services
76453
$37.9B
Since 2010, our global team of researchers has been studying Salesforce Experience Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Salesforce Experience Cloud for Customer Engagement, Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Salesforce Experience Cloud for Customer Engagement, Customer Experience include: Walmart, a United States based Retail organisation with 2100000 employees and revenues of $681.00 billion, Amazon, a United States based Retail organisation with 1578000 employees and revenues of $637.96 billion, The Emirates Group, a United Arab Emirates based Transportation organisation with 112406 employees and revenues of $309.65 billion, Cencora, a United States based Life Sciences organisation with 46000 employees and revenues of $294.00 billion, Cigna Healthcare, a United States based Insurance organisation with 71295 employees and revenues of $244.38 billion and many others.
Contact us if you need a completed and verified list of companies using Salesforce Experience Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Collaboration software purchases.
The Salesforce Experience Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Collaboration software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A3Logics | Professional Services | 350 | $55M | United States | Salesforce | Salesforce Experience Cloud | Customer Engagement,Customer Experience | 2025 | n/a |
In 2025 A3Logics implemented Salesforce Experience Cloud on their public website. The deployment uses Salesforce Experience Cloud to establish a Customer Engagement,Customer Experience layer, consolidating external customer and partner interactions into a single web channel and exposing authenticated and anonymous content to site visitors.
The implementation centers on Experience Cloud site templates and content management capabilities, configured to support customer facing portals, knowledge and FAQ publishing, branded content delivery, and role based user profiles and access. Functional workflows emphasize self service content discovery, form based inquiry capture, and personalized content presentation, leveraging Experience Cloud features for community pages, CMS driven publishing, and user authentication flows.
Operational scope is focused on the corporate website as the primary external channel, impacting customer support, marketing, and account management touchpoints. Governance arrangements described in the deployment include content lifecycle controls, editorial workflows for published knowledge, user access provisioning for authenticated portal members, and ongoing site administration to maintain experience and content consistency.
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AccuTec | Manufacturing | 250 | $40M | United States | Salesforce | Salesforce Experience Cloud | Customer Engagement,Customer Experience | 2023 | n/a |
In 2023 AccuTec deployed Salesforce Experience Cloud on its website to centralize external-facing customer interactions and to support its Customer Engagement,Customer Experience objectives. The deployment positions Salesforce Experience Cloud as the primary web channel for customer self-service, content delivery, and authenticated portal access for buyers and partners.
Configuration centered on Experience Cloud community templates, knowledge base publishing, user authentication and role based access, public content management, and web forms for case capture and lead inquiry. The implementation included configuration of site navigation, content visibility rules, and moderator workflows to manage incoming requests and published resources.
The Experience Cloud instance is surfaced directly on AccuTec’s corporate website, and is built to surface Salesforce platform data and user identity across customer support, sales enablement, and marketing engagement functions. Governance was implemented through role based permissions and content lifecycle controls to standardize publishing and triage workflows for service and commercial teams.
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ACV Auctions | Automotive | 2000 | $421M | United States | Salesforce | Salesforce Experience Cloud | Customer Engagement,Customer Experience | 2020 | n/a |
In 2020, ACV Auctions implemented Salesforce Experience Cloud as a core component of its product offering and customer portals, positioning the platform within the Customer Engagement,Customer Experience stack. The Salesforce Experience Cloud deployment was embedded into the companys Product and Engineering organization and used to drive both B2C buyer and B2B seller workflows across the marketplace.
The implementation included multiple Salesforce modules, notably Sales Cloud, Service Cloud, multiple Communities implemented via Salesforce Experience Cloud, Field Service Lightning, and extensive use of Lightning Web Components. Functionally the platform serves as ACV Auctions primary call center application, powers inventory and order management across the marketplace, and supports field inspection workflows for vehicle inspectors using Field Service Lightning.
Integrations supported by the Salesforce footprint include a keyed financial integration to NetSuite as the main data source for Finance, and a DevOps pipeline built around AutoRABIT to manage deployments. The environment also leverages Lightning Web Components for custom UI and has been staffed with skillsets that cover Experience Cloud, LWC, Field Service Lightning, Vlocity, and Mulesoft expertise as part of ongoing engineering hires.
Governance and operational changes accompanied the rollout, with the Salesforce team reporting into the Senior Engineering Manager within Product and Engineering, and the organization adopting a domain based matrix for engineering workstreams. To rapidly scale capacity ACV partnered with FoundHQ to augment the inhouse team, hiring senior Salesforce engineers, a development lead, a Dev Ops lead, and QA resources through an open ended contractor model with monthly invoicing and flexible offboarding to control spend while expanding global development coverage.
ACV Auctions uses Salesforce Experience Cloud to connect buyers, sellers, distributors, and field inspectors across its marketplace, and the platform is an operationally critical element of the companys supply chain and customer engagement stacks. By mid 2022 the engagement had expanded headcount on the Salesforce engineering team to address surge demand while preserving contractual flexibility and cost control objectives.
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Transportation | 1600 | $281M | United Kingdom | Salesforce | Salesforce Experience Cloud | Customer Engagement,Customer Experience | 2015 | n/a |
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Construction and Real Estate | 51000 | $16.1B | United States | Salesforce | Salesforce Experience Cloud | Customer Engagement,Customer Experience | 2014 | n/a |
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Aerospace and Defense | 56000 | $34.0B | France | Salesforce | Salesforce Experience Cloud | Customer Engagement,Customer Experience | 2018 | n/a |
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Retail | 125000 | $54.6B | Netherlands | Salesforce | Salesforce Experience Cloud | Customer Engagement,Customer Experience | 2019 | n/a |
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Retail | 1578000 | $638.0B | United States | Salesforce | Salesforce Experience Cloud | Customer Engagement,Customer Experience | 2018 | n/a |
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Insurance | 2000 | $1.5B | United States | Salesforce | Salesforce Experience Cloud | Customer Engagement,Customer Experience | 2019 | n/a |
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Life Sciences | 28000 | $33.4B | United States | Salesforce | Salesforce Experience Cloud | Customer Engagement,Customer Experience | 2018 | n/a |
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Showing 1 to 10 of 219 entries
Buyer Intent: Companies Evaluating Salesforce Experience Cloud
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Salesforce Experience Cloud. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Salesforce Experience Cloud for Customer Engagement, Customer Experience include:
- Beyond Codes, a United States based Professional Services organization with 400 Employees
- Fubon Bank Hong Kong, a Hong Kong based Banking and Financial Services company with 5000 Employees
- Southwest Airlines, a United States based Transportation organization with 73463 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Salesforce Experience Cloud Coverage
Salesforce Experience Cloud is a Customer Engagement, Customer Experience solution from Salesforce.
Companies worldwide use Salesforce Experience Cloud, from small firms to large enterprises across 21+ industries.
Organizations such as Walmart, Amazon, The Emirates Group, Cencora and Cigna Healthcare are recorded users of
Salesforce Experience Cloud for Customer Engagement, Customer Experience.
Companies using Salesforce Experience Cloud are most concentrated in Retail, Transportation and Life Sciences, with adoption spanning over 21 industries.
Companies using Salesforce Experience Cloud are most concentrated in United States and United Arab Emirates, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Salesforce Experience Cloud across Americas, EMEA, and APAC.
Companies using Salesforce Experience Cloud range from small businesses with 0-100 employees - 5.48%, to mid-sized firms with 101-1,000 employees - 24.2%, large organizations with 1,001-10,000 employees - 35.62%, and global enterprises with 10,000+ employees - 34.7%.
Customers of Salesforce Experience Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Salesforce Experience Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement, Customer Experience.