Marsh McLennan Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Marsh McLennan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Marsh McLennan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marsh McLennan has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, ADP PayForce for Payroll in 2009, Oracle Cloud PSA for Professional Services Automation in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marsh McLennan is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marsh McLennan revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marsh McLennan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | EvoSys | 2020 | 2021 |
Jardine Lloyd Thompson Australia selected and deployed Oracle Cloud ERP in 2020 to replace legacy on‑premise finance systems. Evosys served as the system integrator and executed a rapid 12‑week cloud migration, moving core ERP Financial functionality into Oracle Cloud.
The implementation emphasized financial consolidation and multi‑entity fiduciary recordkeeping to support multiple acquired entities and administered funds, standardizing core financials (general ledger, intercompany/multi‑entity accounting and accounts management) on the Oracle Cloud ERP platform. The rollout was structured as a cloud deployment and explicitly aligned Jardine Lloyd Thompson Australia’s finance applications with the Oracle Cloud applications used by its parent group, Marsh & McLennan Companies, to create a consistent financial platform across the Pacific operating footprint.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP PayForce | Payroll | HCM | n/a | 2009 | 2009 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud PSA | Professional Services Automation | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Jardine Lloyd Thompson Australia implemented Oracle Cloud PSA, deploying Oracle NetSuite PSA as its Professional Services Automation platform. The program targeted the firm’s consulting practice across Australia and went live in early 2011 across more than 20 offices, centralizing project financials and operational workflows under the Professional Services Automation application.
Oracle Cloud PSA implementation focused on core modules for project management, time and expense capture, resource management, and project accounting, leveraging NetSuite OpenAir capabilities to standardize schedule and cost tracking. Configuration emphasized cloud-based role and access controls, centralized project hierarchies, and automated time entry validation consistent with Professional Services Automation functional patterns.
The rollout covered consulting delivery, project accounting, and resource planning functions across the organization's Australian footprint, consolidating processes that had previously been managed in distributed Access and Excel files into a single cloud PSA platform. Operational coverage included consultant time capture and centralized project financial reporting, aligning delivery and finance workflows under the Professional Services Automation system.
Governance and rollout were executed as a phased, centralized cloud adoption with office-level adoption across more than 20 sites and a consolidated go-live in early 2011. Reported outcomes included improved visibility, an increase in productivity of about 20%, and annual personnel cost avoidance of about AUD200,000.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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