Marsh McLennan Technographics
Marsh McLennan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Marsh McLennan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Marsh McLennan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marsh McLennan has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, ADP PayForce for Payroll in 2009, Oracle Cloud PSA for Professional Services Automation in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marsh McLennan is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marsh McLennan revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marsh McLennan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Marsh McLennan Tech Stack and Enterprise Applications
Marsh McLennan ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | EvoSys | 2020 | 2021 |
Jardine Lloyd Thompson Australia selected and deployed Oracle Cloud ERP in 2020 to replace legacy on‑premise finance systems. Evosys served as the system integrator and executed a rapid 12‑week cloud migration, moving core ERP Financial functionality into Oracle Cloud.
The implementation emphasized financial consolidation and multi‑entity fiduciary recordkeeping to support multiple acquired entities and administered funds, standardizing core financials (general ledger, intercompany/multi‑entity accounting and accounts management) on the Oracle Cloud ERP platform. The rollout was structured as a cloud deployment and explicitly aligned Jardine Lloyd Thompson Australia’s finance applications with the Oracle Cloud applications used by its parent group, Marsh & McLennan Companies, to create a consistent financial platform across the Pacific operating footprint.
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Marsh McLennan HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP PayForce | Payroll | HCM | n/a | 2009 | 2009 |
In 2009, Marsh McLennan implemented ADP PayForce to support its Payroll operations across Australia and New Zealand. The deployment served the in-house payroll function for the region, covering 1,250 employees in Australia and 250 employees in New Zealand with a gross payroll value of $170 million per annum.
The implementation centered on the PayForce national HRIS and payroll processing environment, configured for regional payroll runs, pay calculation, statutory reporting, and employee self-service workflows. ADP PayForce was also used to maintain an efficient ESS system for regional employees, and to administer national HRIS payroll controls and payroll manager workflows. Configuration work included mapping regional payroll rules and setting up automated pay cycles consistent with a Payroll category deployment.
Operational scope extended beyond Australia and New Zealand, with active investigations into alternative payroll provider options for Fiji and PNG and analysis on merging Marsh and Mercer Australia and New Zealand payrolls. The program included integration efforts to maintain regional employee master data in PeopleSoft Global, with systems and procedures developed to synchronize HRIS records between ADP PayForce and PeopleSoft Global. Governance activities focused on establishing regional payroll procedures, developing a Shared Service Centre model, and formalizing payroll manager responsibilities for the ANZ region.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Marsh McLennan ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud PSA | Professional Services Automation | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Jardine Lloyd Thompson Australia implemented Oracle Cloud PSA, deploying Oracle NetSuite PSA as its Professional Services Automation platform. The program targeted the firm’s consulting practice across Australia and went live in early 2011 across more than 20 offices, centralizing project financials and operational workflows under the Professional Services Automation application.
Oracle Cloud PSA implementation focused on core modules for project management, time and expense capture, resource management, and project accounting, leveraging NetSuite OpenAir capabilities to standardize schedule and cost tracking. Configuration emphasized cloud-based role and access controls, centralized project hierarchies, and automated time entry validation consistent with Professional Services Automation functional patterns.
The rollout covered consulting delivery, project accounting, and resource planning functions across the organization's Australian footprint, consolidating processes that had previously been managed in distributed Access and Excel files into a single cloud PSA platform. Operational coverage included consultant time capture and centralized project financial reporting, aligning delivery and finance workflows under the Professional Services Automation system.
Governance and rollout were executed as a phased, centralized cloud adoption with office-level adoption across more than 20 sites and a consolidated go-live in early 2011. Reported outcomes included improved visibility, an increase in productivity of about 20%, and annual personnel cost avoidance of about AUD200,000.
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Marsh McLennan Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Marsh McLennan Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Marsh McLennan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Marsh McLennan ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Marsh McLennan PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Marsh McLennan PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Marsh McLennan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Marsh McLennan CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Marsh McLennan
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Human Resources Officer | CXO | HR | |
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Human Resources Business Partner | Manager | HR | |
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Human Resources Leader Pacific Region | Manager | HR | |
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Leader - IT Systems Engineering | Manager | IT | |
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Senior Human Resources Manager | Manager | HR | |
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HR Business Partner | Manager | HR | |
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SVP, Senior People Partner | VP | HR | |
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Financial Controller | Director | Finance | |
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Financial Controller | Director | Finance | |
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Senior Finance Manager | Manager | Finance | |
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Partner | Chief People Officer | Pacific | CXO | HR | |
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IT Program Delivery Lead | Manager | IT | |
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Expert IT Project Manager (VP) | VP | IT | |
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O&T Program Manager - Solutions Delivery Lead | Manager | Operations | |
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Apps Being Evaluated by Marsh McLennan Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Marsh McLennan IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Marsh McLennan digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Marsh McLennan Technographics
Marsh McLennan is a Insurance organization based in Australia,
with around 700 employees and annual revenues of $200.0 million.
Marsh McLennan operates a diverse technology stack with applications such as
Oracle Cloud ERP, ADP PayForce and Oracle Cloud PSA,
covering areas like ERP Financial, Payroll and Professional Services Automation.
Marsh McLennan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and ADP.
Marsh McLennan recently adopted applications including
DocuSign eSignature in 2021, Salesforce Sales Cloud in 2021 and Planview ProjectPlace in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Marsh McLennan’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Marsh McLennan’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Marsh McLennan technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.