London, W14 8UD,
United Kingdom
Marsh & Parsons Technographics
Marsh & Parsons Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Marsh & Parsons and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 336 Marsh & Parsons employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marsh & Parsons has purchased the following applications: Reapit AgencyCloud Property Management for Real Estate Property Management in 2021, LiveChat for Chatbots and Conversational AI in 2018, Infinity Call Tracking for Call Tracking and Recording in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marsh & Parsons is running and its propensity to invest more and deepen its relationship with Reapit , LiveChat, Inc. , Infinity Tracking or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marsh & Parsons revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marsh & Parsons intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Marsh & Parsons Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Reapit | Legacy | Reapit AgencyCloud Property Management | Real Estate Property Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Marsh & Parsons deployed Reapit AgencyCloud Property Management as its core Real Estate Property Management platform to support lettings and property management operations across its UK offices. Reapit AgencyCloud Property Management is presented as the operational system for tenancy lifecycle management and day to day property administration for the firm.
The implementation focused on standard property management modules common to the Real Estate Property Management category, including tenancy and lease records, rent ledger and arrears workflows, maintenance and repairs ticketing, document management for tenancy paperwork, and client and tenant portal capabilities. Configuration work centered on mapping corporate tenancy processes into the application and configuring permissioned user roles to reflect lettings and property management business functions.
The deployment used a cloud hosted architecture consistent with Reapit AgencyCloud Property Management, enabling centralized data storage and role based access controls across branch locations in the United Kingdom. The solution was configured with API ready integration points to accommodate accounting reconciliation and CRM synchronization where required, while preserving single source of truth for property and tenancy data.
Governance emphasized centralized configuration and operational ownership by the property management function, with process standardization for tenancy onboarding, maintenance escalation, and rent collection workflows. Rollout and change control were executed as controlled staging across teams to align users and operational procedures with the new system driven workflows.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinity Tracking | Legacy | Infinity Call Tracking | Call Tracking and Recording | CRM | n/a | 2022 | 2022 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Marsh & Parsons
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Marsh & Parsons Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||