Huntington, 25701, WV,
United States
Marshall Health Technographics
Marshall Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Marshall Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Marshall Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marshall Health has purchased the following applications: Ceridian Dayforce Benefits for Benefits Administration in 2017, Oracle Health Clinical AI Agent for Chatbots and Conversational AI in 2024, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marshall Health is running and its propensity to invest more and deepen its relationship with Dayforce , Oracle , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marshall Health revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marshall Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Marshall Health Tech Stack and Enterprise Applications
Marshall Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce Benefits | Benefits Administration | HCM | n/a | 2017 | 2017 |
In 2017, Marshall Health implemented Ceridian Dayforce Benefits as part of a broader Dayforce HCM deployment. The Ceridian Dayforce Benefits implementation is categorized as Benefits Administration and was rolled out alongside Dayforce Payroll, Workforce Management, Recruiting, Onboarding, and Performance Management to create a single, integrated human capital management platform.
The deployment centralized core HR and payroll processing with benefits administration and talent workflows, configuring recruiting as a central applicant tracking and brand advertising channel. Dayforce modules were configured to support recruiting and onboarding workflows, benefits enrollment and eligibility processing, payroll calculation and workforce scheduling, and performance management processes, while providing employee self service mobile access and workstation access to personal and transactional HR information.
Operational coverage spanned HR, talent acquisition, payroll operations, and front line management across the healthcare organization, enabling employees to access Dayforce outside of work hours and to communicate with HR from mobile devices. The implementation emphasized engagement and communication capabilities, positioning Ceridian Dayforce Benefits as both a benefits administration system and a hub for employee interaction and scheduling data.
Governance and process changes included consolidating applicant intake into a single system to standardize job posting and candidate processing, and restructuring communication workflows to accelerate employee outreach. Reported outcomes included improved ability to manage employees and communicate more quickly, broader access to employee information, and support for recruiting and retention efforts, reflecting the platform focus on Benefits Administration within an integrated HCM environment.
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Core HR | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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Marshall Health AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Health Clinical AI Agent | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Marshall Health implemented Oracle Health Clinical AI Agent as a Chatbots and Conversational AI capability to capture patient encounters and streamline charting for clinical documentation and clinical workflows in the United States. The deployment at Joan C. Edwards School of Medicine concentrated on embedding conversational documentation into clinician workflows to reduce manual note entry and surface suggested follow ups and orders.
Oracle Health Clinical AI Agent was integrated directly with the Oracle Health EHR to operate within the electronic charting flow, enabling automated note generation from conversational inputs and structured encounter capture. Implemented functional capabilities include encounter capture, automated clinical documentation, conversational note drafting that populates the EHR, and surfacing suggested follow ups and orders to support clinical workflows.
Operational scope focused on frontline providers and physician documentation workflows across clinical departments, aligning the Oracle Health Clinical AI Agent with day to day charting and clinical decision support interactions. Oracle reported frontline providers experienced significantly faster note generation with documentation time reductions around 30 percent following the deployment of Oracle Health Clinical AI Agent.
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Marshall Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Marshall Health deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform for enterprise email, calendaring, and document collaboration across the organization. The deployment is referenced on the corporate website and supports operations for a 1,600 employee health system in the United States, establishing Google Workspace as the primary Collaboration application for clinical and administrative communication workflows.
Marshall Health configured Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities including Gmail, Calendar, Drive, Docs, Sheets, Slides, Groups, and the Admin console. Configuration signals align with standard category practices, including centralized domain management, mailbox and group provisioning, shared drive structures for departmental content, and administrative controls for access and sharing policies.
Operational integration is oriented toward internal communication and public facing contact and scheduling links on the website, with Google Workspace serving as the authoritative directory and messaging layer. The implementation scope covers clinical support teams and administrative departments, and the platform functions as the primary collaboration backbone for email routing, calendaring coordination, document versioning, and team collaboration.
Governance practices inferred from the deployment include centralized administrator controls, group based access governance, and policy driven sharing settings to manage PHI risk in a healthcare context. Marshall Health Google Workspace (Formerly Google G-Suite) Collaboration is positioned to support standard workflow automation and user lifecycle management through the platform’s administrative and security features.
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Marshall Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Marshall Health
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Apps Being Evaluated by Marshall Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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