Washington, 20009, DC,
United States
Mary's Center Technographics
Mary's Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mary's Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Mary's Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mary's Center has purchased the following applications: CBOSS Payment for Payment Processing in 2019, UKG Pro HCM (ex UltiPro HCM) for Core HR in 2018, eClinicalWorks Cloud EHR for Electronic Health Record in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mary's Center is running and its propensity to invest more and deepen its relationship with CBOSS , UKG , eClinicalWorks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mary's Center revenues, which have grown to $37.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mary's Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mary's Center Tech Stack and Enterprise Applications
Mary's Center ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CBOSS | Legacy | CBOSS Payment | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Mary's Center deployed CBOSS Payment on its public website to centralize online transaction capture. The implementation uses CBOSS Payment as the primary Payment Processing component for web-based patient and client payments, positioning the application as the front-end payment acceptance layer for the organization.
The CBOSS Payment deployment emphasizes standard Payment Processing capabilities, including secure card capture and hosted or embedded checkout flows, client-side tokenization to reduce card data exposure, and transaction reporting suitable for reconciliation workflows. Configuration focused on online payment pages and form-level controls, with administrative controls expected for transaction review and refund management within CBOSS Payment.
Operational governance placed responsibility with billing and patient financial services, while IT retained control over web integration, security, and PCI related controls. The implementation concentrated on web integration architecture, operational procedures for payment capture and settlement, and instrumenting transaction reporting for finance teams, with CBOSS Payment serving as the centralized Payment Processing application for the website.
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Mary's Center HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Paycom HR Management | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2018 | 2019 |
In 2018, Mary's Center implemented UKG Pro HCM (ex UltiPro HCM) as its Core HR system, migrating from Paycom HR Management. The deployment targeted payroll and employee expense program centralization for a roughly 250 person community health organization, with primary operational ownership residing in People and Finance functions.
The UKG Pro HCM implementation included core payroll administration, time and attendance configuration, employee reimbursement workflows, multi state payroll and tax processing, and data integrity controls. Configuration work emphasized payroll tax setup and audit processes, while employee expense program functionality was configured to streamline reimbursements and institutionalize policy driven approvals.
Project activity included a data migration effort from Paycom HR Management into UKG Pro HCM and extended into post implementation support and troubleshooting. The rollout approach centered on coordinated workstreams between People and Finance, ongoing data reconciliation, and targeted end user orientation for timekeeping and system navigation to stabilize operations.
Governance and operationalization were formalized through project management from implementation through closing, including establishment of project scope, coordination of product release timing, monitoring of workflow and timeline adjustments, and documentation of policies and procedures. Operational outcomes described by stakeholders included maintained payroll compliance with applicable laws and payroll tax obligations, strengthened audit processes, and a streamlined employee reimbursement process that improved departmental communication and reimbursement turnaround.
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Mary's Center ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eClinicalWorks | Legacy | eClinicalWorks Cloud EHR | Electronic Health Record | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Mary's Center implemented eClinicalWorks Cloud EHR as its core Electronic Health Record. The deployment centered on a cloud-hosted eClinicalWorks Cloud EHR platform supporting clinical staff and front-line operations across its Maryland sites, with local IT ownership for endpoint and telephony support.
Configuration work focused on user account and role administration inside eClinicalWorks Cloud EHR, including creating user accounts, resetting passwords, and assigning permissions to align clinical and administrative roles. Operational support extended to clinical workflows and desktop-class devices, with technicians troubleshooting HP printers, desktops, laptops, and Cisco phones to maintain continuous access to the Electronic Health Record and related clinical applications.
Integrations and system linkages documented during the engagement included Active Directory for network account provisioning, Call Manager for telephone extensions and voicemail setup, and the Autotask ticketing system for issue intake and tracking. Onsite technical coverage was provided for both Maryland Marys Center sites, with support activity recorded from November 2016 to August 2017 in Washington, DC, ensuring coordinated handling of clinical and user incidents.
Governance and process changes emphasized centralized incident ownership and documentation, with onsite technicians taking ownership of clinical and user issues reported by helpdesk associates and ensuring accurate ticket updates in Autotask for timely closure. Role-based access control within eClinicalWorks Cloud EHR and consistent ticketing practices established repeatable workflows for account lifecycle management and frontline clinical support.
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Mary's Center AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Mary's Center Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Mary's Center CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Donor and Fundraising Management | CRM |
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2018 | 2018 |
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Mary's Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Mary's Center CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Mary's Center
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Mary's Center Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||