Caronno Pertusella, 21042,
Italy
Masidef Italy Technographics
Masidef Italy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Masidef Italy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Masidef Italy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Masidef Italy has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, WordPress for Web Content Management in 2018, TeamSystem CRM in Cloud for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Masidef Italy is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Masidef Italy revenues, which have grown to $28.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Masidef Italy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Masidef Italy Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSystem | Legacy | TeamSystem CRM in Cloud | CRM | CRM | Catamacro | 2015 | 2015 |
In 2015, Masidef Italy implemented TeamSystem CRM in Cloud as a CRM to centralize multichannel sales management across 40 external agents and an ecommerce channel. The program ran from February 2015 to September 2015, Catamacro served as the system integrator, and the solution went live supporting 46 users focused on distribution sales operations in Italy.
The implementation configured core CRM functional modules including sales force automation, contact and account management, opportunity and pipeline management, and multichannel order capture to support both field agents and online sales. Configuration emphasized agent management and opportunity workflows to improve response times and to increase cross sell and up sell opportunity capture as stated by the project sources.
TeamSystem CRM in Cloud was integrated with Masidef s TeamSystem ERP and the company ecommerce platform, using integration work led by Catamacro to synchronize customer master and order data between systems. The integration created a single sales record and ensured ecommerce and field sales channels shared customer and sales interaction information for coordinated follow up and order handling across the organization.
Rollout was executed as a phased program culminating in the September 2015 go live, with governance focused on centralizing sales processes and operational ownership within the sales organization. Outcomes explicitly reported include faster response times and greater ability to capture cross sell and up sell opportunities, with the cloud CRM supporting 46 named users across internal and external sales functions.
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2025 | 2025 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2016 | 2016 |
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Domain Name System (DNS) | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Masidef Italy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Masidef Italy Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||