AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Mass Markets Tech Stack and Enterprise Applications

Mass Markets ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP x 2013 2013
In 2013, Mass Markets implemented Intuit Quickbooks Enterprise as its core ERP Financial application. The deployment targeted accounting and finance functions for the 250-employee professional services firm headquartered in the United States, establishing Intuit Quickbooks Enterprise as the primary system for general ledger and transactional financial management. The implementation configured standard ERP Financial capabilities consistent with Intuit Quickbooks Enterprise, including chart of accounts rationalization, accounts payable, accounts receivable, consolidated financial reporting, and multiuser access controls. Configuration work emphasized accounting workflow alignment, period close processes, role based permissions, and financial reporting templates to support month end and statutory reporting requirements. Operational planning accounted for existing payroll operations, the Notes indicating prior payroll software ADP and QuickBooks experience required, so the project organized continuity arrangements with payroll processes rather than introducing unreported integrations. Rollout and change governance focused on finance team training, QuickBooks skill validation, and documented process handoffs to ensure the Mass Markets Intuit Quickbooks Enterprise ERP Financial environment supported ongoing accounting operations.
Mass Markets HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ADP Legacy ADP SmartCompliance Payroll Tax Compliance HCM n/a 2015 2015
In 2015 Mass Markets implemented ADP SmartCompliance as its Payroll Tax Compliance platform to centralize payroll tax and garnishment workflows for its Jacksonville, FL payroll operations. The deployment targeted operational payroll and HR functions supporting new hire reporting, payroll audits, direct deposit management, and time and attendance reconciliation for a 250 employee professional services firm. The ADP SmartCompliance implementation was configured to manage garnishment verification and uploads into the SmartCompliance portal, to maintain tax withholding accuracy, and to provide compliance-oriented reporting. Configuration work emphasized payroll audit trails, new hire electronic reporting and NLE/new hire reporting, and maintaining ADP portal data such as ADP employee numbers, titles, and direct deposit records. Integrations and operational data flows included end of pay period imports from Time & Attendance systems to move the pay cycle forward, daily time card import and audit processes, and use of The Work Number for verification of employment and earnings checks. The implementation centered on the ADP SmartCompliance portal as the compliance hub, with routine uploads for garnishment documents and verification activities executed by the payroll clerk in Jacksonville. Governance and process changes formalized role level tasks and daily controls, including daily time card audits, assignment of new hire ADP numbers, section count changes, maintenance of security groups and schedules in the ADP portal, tracking PTO and vacation hours, and handling garnishment and public assistance earnings verification. These procedural controls aligned payroll and HR operational responsibilities around the ADP SmartCompliance application to ensure ongoing Payroll Tax Compliance across the company.
Mass Markets Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Mass Markets implemented Microsoft 365 to establish a Collaboration platform for its professional services operations. The deployment targeted a 250-employee United States firm and was positioned to support client delivery, internal communications, and project coordination across professional services teams. The Microsoft 365 implementation emphasized standard collaboration modules, including Exchange Online for email, SharePoint Online for content management, OneDrive for Business for file synchronization, Teams for meetings and persistent chat, and the Microsoft 365 productivity apps for document creation and co-authoring. Configuration work included tenant-level policies, mailbox and team templates, and document lifecycle settings to standardize collaboration workflows and permission models. Architecturally the deployment used a centralized Microsoft 365 tenant model with consolidated identity and access controls, enabling centralized user provisioning and role-based access across departments. The company website references indicate Microsoft 365 artifacts are surfaced externally, suggesting use of SharePoint or embedded collaboration links on the corporate site, while operational governance focused on user onboarding, permissions management, and information classification to support ongoing Collaboration use across the business.
Mass Markets CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2019 2019
Digital Advertising Platform CRM 2019 2019
Marketing Automation CRM 2021 2021
Mass Markets TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Mass Markets IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2021 2021
Mass Markets CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Mass Markets

First Name Last Name Title Function Department Email Phone
CEO CXO Finance
Director of Business Development, Director Finance
COO CXO Finance
Director of Finance Director Finance

Apps Being Evaluated by Mass Markets Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mass Markets IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mass Markets digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Mass Markets Technographics
Mass Markets is a Professional Services organization based in United States, with around 250 employees and annual revenues of $30.0 million.
Mass Markets operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, ADP SmartCompliance and Microsoft 365, covering areas like ERP Financial, Payroll Tax Compliance and Collaboration.
Mass Markets has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, ADP and Microsoft.
Mass Markets recently adopted applications including Hubspot Marketing Automation in 2021, NextRoll Cookie Consent Banner in 2021 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mass Markets’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Mass Markets’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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