Mast General Store
Highway 194,
Valle Crucis, 28691, NC,
United States
Valle Crucis, 28691, NC,
United States
1 866-367-6278
Retail
Mast General Store Technographics
Mast General Store Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mast General Store and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Mast General Store employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mast General Store has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2010, Celerant Stratus Point Of Sale for Point Of Sale in 2007, LiveHelpNow Live Chat for Chatbots and Conversational AI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mast General Store is running and its propensity to invest more and deepen its relationship with Intuit , Avalara , Celerant Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mast General Store revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mast General Store intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mast General Store Tech Stack and Enterprise Applications
Mast General Store ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | n/a | 2010 | 2011 |
In 2010, Mast General Store implemented Intuit Quickbooks Enterprise. The deployment addressed ERP Financial needs for the 200 employee retail organization, using Intuit Quickbooks Enterprise to centralize accounting functions and to standardize quotation calculations, pricing, and invoicing.
Configuration emphasized invoicing and pricing workflows with quotation generation, price calculation logic, accounts receivable posting, and core bookkeeping tasks such as chart of accounts and general ledger maintenance, aligned to ERP Financial functionality. The application was operated by finance and store operations teams to calculate quotations, set pricing rules, and generate customer invoices, serving as the primary system for billing and receivables.
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Tax Management | ERP |
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2023 | 2023 |
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Tax Management | ERP |
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2023 | 2023 |
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Mast General Store ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Celerant Technology | Legacy | Celerant Stratus Point Of Sale | Point Of Sale | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007, Mast General Store implemented Celerant Stratus Point Of Sale, deploying Stratus eCommerce and real-time POS functionality across its United States retail footprint. The rollout targeted the Point Of Sale application layer to enable Best Store Fulfillment and automated tax reporting for online orders.
Implementation included live POS transaction processing, eCommerce order orchestration, centralized inventory visibility, and automated tax reporting modules within Celerant Stratus Point Of Sale. Configuration synchronized online and in-store inventory to support same day fulfillment workflows and applied real time tax calculations during checkout.
Systems were integrated to operate POS, eCommerce, inventory, and tax processes in concert, creating a unified fulfillment and reporting chain across stores in the United States. Operational scope covered store level order capture, inventory allocation for Best Store Fulfillment, and finance and tax reporting workflows used by retail operations and accounting teams.
According to the vendor success story the deployment reduced average eCommerce fulfillment from 3 to 5 days to same day, and it improved inventory visibility across stores while streamlining finance and tax compliance. Governance focused on automating tax reporting and aligning inventory and fulfillment processes to support store execution and centralized financial reconciliation.
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Mast General Store AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHelpNow | Legacy | LiveHelpNow Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Mast General Store implemented LiveHelpNow Live Chat on its website. LiveHelpNow Live Chat is deployed as a web embedded chat widget aligned with the Chatbots and Conversational AI category, enabling real time messaging, agent assisted conversations and persistent chat transcripts for site visitors. The deployment is scoped to the ecommerce storefront and customer support touchpoints on mastgeneralstore.com, providing chat accessibility across product and purchase flows.
Operational coverage centers on customer service and online sales support teams that handle incoming chat sessions through the LiveHelpNow Live Chat interface. Implementation activities focused on embedding the chat widget in site pages and configuring conversation routing, canned responses and session logging consistent with Chatbots and Conversational AI functional patterns. Governance and workflow emphasis is on web channel moderation and conversation lifecycle management, with transcript capture for support continuity.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Mast General Store Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Mast General Store eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2023 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Mast General Store CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Mast General Store PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Mast General Store IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Mast General Store
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Mast General Store Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mast General Store IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mast General Store digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Mast General Store Technographics
Mast General Store is a Retail organization based in United States,
with around 200 employees and annual revenues of $20.0 million.
Mast General Store operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Celerant Stratus Point Of Sale and LiveHelpNow Live Chat,
covering areas like ERP Financial, Point Of Sale and Chatbots and Conversational AI.
Mast General Store has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Celerant Technology and LiveHelpNow.
Mast General Store recently adopted applications including
Avalara AvaTax in 2023, Avalara Returns in 2023 and Celerant Stratus eCommerce in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mast General Store’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mast General Store’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mast General Store technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.