MATCHESFASHION.COM
The Shard, 32 London Bridge Street,,
London, SE1 9SG,
United Kingdom
London, SE1 9SG,
United Kingdom
44 33 3321-2167
Retail
MATCHESFASHION.COM Technographics
MATCHESFASHION.COM Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MATCHESFASHION.COM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 724 MATCHESFASHION.COM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MATCHESFASHION.COM has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2013, Culture Amp for Employee Experience in 2017, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MATCHESFASHION.COM is running and its propensity to invest more and deepen its relationship with Microsoft , Culture Amp , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MATCHESFASHION.COM revenues, which have grown to $479.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MATCHESFASHION.COM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MATCHESFASHION.COM Tech Stack and Enterprise Applications
MATCHESFASHION.COM ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 MATCHESFASHION.COM implemented Microsoft Dynamics NAV as its ERP Financial solution, positioning Microsoft Dynamics NAV to support core finance and retail back office functions. The Microsoft Dynamics NAV deployment centered on enterprise financial management, with emphasis on accounts payable, accounts receivable, general ledger, inventory costing and order-to-cash workflows typical for retail ERP Financial platforms.
Configuration and development work was led by an in-house NAV Developer who carried out all configuration and development activities for Microsoft Dynamics NAV. The NAV Developer translated business user functional specifications into technical specifications, and executed customizations and extensions using SQL and .NET, maintaining development standards and solution configuration for the ERP Financial environment.
Integrations were implemented to connect Microsoft Dynamics NAV with the broader retail stack, using SQL and .NET integration layers to exchange data with e-commerce systems, warehouse management and point of sale and to support reporting and data feeds. These integration patterns focused on master data synchronization, order and inventory flows, and ledger posting feeds consistent with ERP Financial operational requirements.
Governance and delivery emphasized business IT collaboration, with the NAV Developer contributing to specification reviews and technical standards to ensure traceable change control and alignment with finance, merchandising and supply chain processes. The implementation narrative reflects MATCHESFASHION.COM Microsoft Dynamics NAV ERP Financial supporting cross functional finance and retail operations through configured modules, targeted integrations and disciplined technical governance.
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MATCHESFASHION.COM HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Culture Amp | Legacy | Culture Amp | Employee Experience | HCM | n/a | 2017 | 2017 |
In 2017, MATCHESFASHION.COM implemented Culture Amp as its Employee Experience platform to support rapid organizational growth. The deployment targeted a workforce that expanded from about 100 to over 700 employees across two London hubs, offices in Hong Kong and New York, and retail stores in London, aligning Culture Amp with enterprise people operations.
Configuration centered on core Employee Experience capabilities, including engagement surveying, continuous feedback, performance and development workflows, and people analytics. Culture Amp was used to standardize pulse surveys, structured performance reviews, and career development planning, creating consistent people processes across functions.
Operational ownership was placed with the newly formed People team, which in 2017 appointed Heidi Coppin as Chief People Officer, Victoria Ashley as Head of People & Talent, and Gemma Butler as People Partner. The People team managed governance, rollout sequencing, and the incorporation of Culture Amp outputs into talent management and review processes.
The implementation covered corporate hubs, international offices, and retail sites, establishing Culture Amp as the centralized platform for employee listening and analytics across the organization. Aligning Culture Amp with People and Talent workflows enabled MATCHESFASHION.COM to consolidate engagement signals and standardize people practices across regions.
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MATCHESFASHION.COM Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, MATCHESFASHION.COM implemented Zoom as part of its Audio Video and Web Conferencing footprint. Zoom is used on the public MATCHESFASHION.COM website to deliver live audio and video sessions that appear embedded within customer-facing site flows. The implementation exposes synchronous conferencing capabilities directly to shoppers, enabling real-time visual engagement from the site.
The site-level integration of Zoom aligns with core Audio Video and Web Conferencing workflows, including live video meetings, screen sharing, and scheduled sessions for customer engagement and virtual styling consultations. Architecturally this suggests an embedded web client or link-based session orchestration initiated from the e-commerce site, combining session initiation, browser-based media, and scheduling touchpoints within the online shopping experience. Governance and operational control are likely focused on access controls, session moderation, and aligning conferencing workflows to customer service and sales team processes.
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Collaboration | Collaboration |
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2018 | 2018 |
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MATCHESFASHION.COM Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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MATCHESFASHION.COM eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2018 | 2019 |
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MATCHESFASHION.COM CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2020 | 2020 |
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MATCHESFASHION.COM ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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MATCHESFASHION.COM PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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MATCHESFASHION.COM IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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MATCHESFASHION.COM CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at MATCHESFASHION.COM
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief HR Officer | CXO | HR | |
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People Partner | Manager | HR | |
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Talent Partner | Manager | HR | |
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Head of IT | Director | IT | |
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Head Of Technology | Director | IT | |
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CTO | CXO | Finance | |
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Vice President, Global Development | VP | Sales | |
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Senior CRM Manager | Manager | IT | |
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Director of Technology & Customer Experience | Director | Customer Service | |
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Head of CRM & Loyalty | Director | IT | |
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IT Support Manager | Manager | IT | |
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Apps Being Evaluated by MATCHESFASHION.COM Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MATCHESFASHION.COM IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MATCHESFASHION.COM digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD MATCHESFASHION.COM Technographics
MATCHESFASHION.COM is a Retail organization based in United Kingdom,
with around 724 employees and annual revenues of $479.0 million.
MATCHESFASHION.COM operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Culture Amp and Zoom,
covering areas like ERP Financial, Employee Experience and Audio Video and Web Conferencing.
MATCHESFASHION.COM has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Culture Amp and Zoom Video Communications.
MATCHESFASHION.COM recently adopted applications including
Datadog APM in 2021, Fastly in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MATCHESFASHION.COM’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MATCHESFASHION.COM’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MATCHESFASHION.COM technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.