Mathem Technographics
Mathem Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mathem and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Mathem employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mathem has purchased the following applications: SoftOne GO Payroll for Payroll in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mathem is running and its propensity to invest more and deepen its relationship with SoftOne Group , Teamtailor , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mathem revenues, which have grown to $153.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mathem intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mathem Tech Stack and Enterprise Applications
Mathem HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoftOne Group | Legacy | SoftOne GO Payroll | Payroll | HCM | n/a | 2020 | 2020 |
In 2020, MatHem implemented SoftOne GO Payroll as its Payroll platform for operations in Sweden. MatHem was one of the first customers to adopt SoftOne GO Lön and configured the system to serve its Swedish workforce and a corporate headcount of about 500 employees.
The deployment centralized time capture, scheduling and payroll capabilities into an integrated HR/time/payroll solution that linked scheduling and time records to automated payslip generation. Functional modules implemented included time and attendance, shift scheduling and payroll processing, operated by MatHem payroll and HR teams. The implementation supported handling approximately 1,600 payslips and reduced administrative effort while improving payroll scalability.
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2019 | 2020 |
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Mathem AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Mathem implemented Salesforce Chat (formerly Salesforce Live Agent) on its website to add Chatbots and Conversational AI capabilities for customer support and online shopping assistance. Mathem deployed Salesforce Chat as the primary real-time messaging channel to connect consumers on the e-commerce site with live agents, embedding the Salesforce Chat widget into the consumer storefront and session flows.
The implementation focused on standard conversational modules common to the Chatbots and Conversational AI category, including a web chat widget, agent console for live interactions, configurable routing and skill-based queues, transcript capture, and canned responses or macros to accelerate agent replies. Configuration work emphasized chat button placement on product and checkout pages, session handoff behaviors, and chat transcript logging to support service workflows.
Operational scope was centered on the Mathem website in Sweden and targeted customer service and e-commerce teams as the primary business functions using Salesforce Chat. The deployment centralized real-time customer engagement on the digital storefront, positioning chat as a front-line channel for order queries and customer service interactions.
Governance and process changes included establishing routing rules, agent availability and escalation workflows, and scripted response templates to standardize handling of common inquiries. Training and operational playbooks were implied to align service agents to the Salesforce Chat console and to manage chat session lifecycle and transcript retention in support processes.
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Mathem Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Mathem implemented Google Workspace (Formerly Google G-Suite) to establish a cloud-based collaboration platform. Mathem uses Google Workspace (Formerly Google G-Suite) as its primary Collaboration solution, and the deployment is referenced on the company website, supporting email, calendaring, document creation and real-time collaboration workflows across the organization.
The deployment follows a SaaS cloud model administered through the Google Workspace console, enabling centralized user and access management, administrative policy controls, and shared drive provisioning. Functionally the configuration aligns with Collaboration use cases such as collaborative editing, shared storage, and synchronous team communication, with governance exercised via platform administrative controls and standard account lifecycle processes.
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Mathem Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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Mathem CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Mathem ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Mathem PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Mathem IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Mathem
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Mathem Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mathem IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mathem digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Mathem Technographics
Mathem is a Retail organization based in Sweden,
with around 500 employees and annual revenues of $153.0 million.
Mathem operates a diverse technology stack with applications such as
SoftOne GO Payroll, Salesforce Chat (formerly Salesforce Live Agent) and Google Workspace (Formerly Google G-Suite),
covering areas like Payroll, Chatbots and Conversational AI and Collaboration.
Mathem has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SoftOne Group, Salesforce and Google.
Mathem recently adopted applications including
Flowmailer in 2022, Amazon CloudFront in 2022 and Teamtailor ATS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mathem’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mathem’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mathem technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.