Canandaigua, 14425-8800, NY,
United States
Mattiacio Orthodontics Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mattiacio Orthodontics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Mattiacio Orthodontics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mattiacio Orthodontics has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, PracticeGenius for Customer Engagement in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mattiacio Orthodontics is running and its propensity to invest more and deepen its relationship with Ruby , Pure Chat Inc , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mattiacio Orthodontics revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mattiacio Orthodontics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PracticeGenius | Legacy | PracticeGenius | Customer Engagement | CRM | n/a | 2023 | 2023 |
In 2023 Mattiacio Orthodontics implemented PracticeGenius in the United States to support patient communications and a rewards-oriented engagement program. The deployment is framed as a Customer Engagement initiative, with PracticeGenius providing CRM-style patient engagement capabilities to manage patient outreach, rewards activity, and in-practice communications for the New York clinic.
The configuration emphasizes patient profile and communications workflows common to Customer Engagement platforms, including segmented messaging, automated appointment and recall messaging, and reward tracking functionality. The specific Patient Rewards Hub and engagement features are inferred from the PracticeGenius testimonial and align with CRM and patient-engagement module behavior, enabling campaign orchestration, rewards issuance, and staff-facing dashboards for daily operations.
Operational scope covers front-desk staff and practice management at the single Mattiacio Orthodontics site in New York, with rollout focused on ease of use and patient-facing engagement. PracticeGenius is described as easy for staff and fun for patients, indicating adoption priorities around simple staff workflows and patient experience, and governance concentrated on clinic-level administration and communications workflow control.
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Customer Experience | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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