Maury, Donnelly & Parr
24 Commerce Street,
Baltimore, 21202, MD,
United States
Baltimore, 21202, MD,
United States
1 410-685-4625
Insurance
Maury, Donnelly & Parr Technographics
Maury, Donnelly & Parr Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maury, Donnelly & Parr and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Maury, Donnelly & Parr employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maury, Donnelly & Parr has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2019, ProcessMaker BPM for Process Mining in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maury, Donnelly & Parr is running and its propensity to invest more and deepen its relationship with Tidio , ProcessMaker , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maury, Donnelly & Parr revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maury, Donnelly & Parr intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maury, Donnelly & Parr Tech Stack and Enterprise Applications
Maury, Donnelly & Parr AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Maury, Donnelly & Parr deployed Tidio Live Chat on their public website. The deployment is recorded under Chatbots and Conversational AI and targets web-based customer engagement for the insurance firm.
The implementation centers on the Tidio Live Chat web widget embedded into site pages, providing a live chat interface and conversational workflows consistent with Chatbots and Conversational AI. Functional capabilities implemented include automated greeting messages, real time visitor presence detection, chat transcript capture, and live agent handoff that support front end inquiry handling and lead capture workflows.
Integration work is limited to the website embedding and client side configuration of the Tidio Live Chat widget, with operational usage scoped to customer facing touchpoints on mdpins.com. Business functions impacted are customer service and inbound sales enquiries routed through the web channel, reflecting a front office focus typical for chat deployments in insurance.
Administration and governance are handled through the Tidio admin console, with configuration of agent accounts, message templates, and routing rules expected as part of the rollout. Maury, Donnelly & Parr, Tidio Live Chat, Chatbots and Conversational AI, customer service describes the relationship between the company, the application, the Apps Category, and the business function.
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Maury, Donnelly & Parr Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ProcessMaker | Legacy | ProcessMaker BPM | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Maury, Donnelly & Parr implemented ProcessMaker BPM as a Process Mining application to centralize and digitize internal workflows supporting proposal generation and broker onboarding. The firm adopted ProcessMaker BPM to address an architecture that lacked centralized workflow orchestration and to provide a flexible automation platform aligned with its highly customized insurance product set.
Implementation concentrated on visual process modeling, form based data capture, approval routing, and workflow automation to accelerate proposal creation. ProcessMaker BPM's intuitive interface and easy to build workflow processes were configured so non technical personnel could compose and operate process templates, and customization capabilities were used to support complex conditional routing and exception handling required by MDP's business rules.
Deployment targeted internal operations and broker onboarding processes, with a rollout approach that emphasized reusable process templates and standardized approval routing. Staff adoption was rapid because the platform allowed quick construction of repeatable processes, enabling digitization of day to day operations without heavy technical dependence.
Governance was oriented around centralized workflow ownership and template versioning to preserve configurability while controlling change. The ProcessMaker BPM deployment reduced the time proposals spent waiting between stakeholders, enabled faster approvals, and made proposal creation replicable and scalable to higher volumes than previously possible.
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Maury, Donnelly & Parr Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Maury, Donnelly & Parr implemented Microsoft 365 for Collaboration to establish cloud-hosted email, document storage, and real-time collaboration across the insurance firm. Microsoft 365 was positioned to support core business functions including corporate communications, document management, and internal collaboration workflows, providing a SaaS-hosted collaboration layer for employees and knowledge workers. Public website source artifacts confirm an active Microsoft 365 footprint on the corporate site, signaling a managed tenant presence tied to the company domain.
The implementation leverages standard Microsoft 365 functional modules, including Exchange Online for enterprise email, SharePoint Online for intranet and document libraries, Microsoft Teams for unified communications, and OneDrive for endpoint file sync. Governance is organized around tenant-level administration, role based access controls, and mailflow and sharing policies to regulate external collaboration and information security. Maury, Donnelly & Parr Microsoft 365 Collaboration supports day to day communications, document collaboration, and internal knowledge workflows across the organization.
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Maury, Donnelly & Parr IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Maury, Donnelly & Parr
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Maury, Donnelly & Parr Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Maury, Donnelly & Parr IT executives and key decision makers. This section highlights Maury, Donnelly & Parr's latest recorded technology evaluations, including NetX DAM for Digital Asset Management on 2026-05-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Maury, Donnelly & Parr digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-06 | Maury, Donnelly & Parr | Evaluated | NetXposure | NetX DAM | Digital Asset Management | Content Management |
FAQ - APPS RUN THE WORLD Maury, Donnelly & Parr Technographics
Maury, Donnelly & Parr is a Insurance organization based in United States,
with around 160 employees and annual revenues of $20.0 million.
Maury, Donnelly & Parr operates a diverse technology stack with applications such as
Tidio Live Chat, ProcessMaker BPM and Microsoft 365,
covering areas like Chatbots and Conversational AI, Process Mining and Collaboration.
Maury, Donnelly & Parr has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tidio, ProcessMaker and Microsoft.
Maury, Donnelly & Parr recently adopted applications including
Cloudflare CDN in 2020, Tidio Live Chat in 2019 and ProcessMaker BPM in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Maury, Donnelly & Parr’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Maury, Donnelly & Parr’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Maury, Donnelly & Parr technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.