Maxis
Level 5-8, 11 & 15-25 Menara Maxis,
Kuala Lumpur, 50088,
Malaysia
Kuala Lumpur, 50088,
Malaysia
60 1 2345-1123
Communications
Maxis Technographics
Maxis Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maxis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3609 Maxis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maxis has purchased the following applications: Esker Accounts Payable for AP Automation in 2021, Workday HCM for Core HR in 2017, SAP S/4 HANA - Asset Management for Enterprise Asset Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maxis is running and its propensity to invest more and deepen its relationship with Esker SA , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maxis revenues, which have grown to $2.31 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maxis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maxis Tech Stack and Enterprise Applications
Maxis ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Esker SA | Legacy | Esker Accounts Payable | AP Automation | ERP | n/a | 2021 | 2022 |
In 2021, Maxis deployed Esker Accounts Payable to automate core finance operations, using the application as its AP Automation platform for the corporate finance and business operations teams based in Kuala Lumpur. The implementation was positioned to formalize invoice intake and post‑receipt validation workflows while supporting procurement touchpoints handled by sales and operations specialists.
Esker Accounts Payable was configured to capture vendor invoices, support automatic invoice routing and approvals, and enforce PO validation and goods received confirmation as part of invoice processing. Configuration emphasized invoice data extraction, workflow orchestration for approvals, and accrual and reporting capabilities used to generate monthly accrual, cost and revenue reports and weekly operational reports.
The deployment included a named integration with SAP for goods received and invoice validation, where teams validated and performed Goods Received transactions on SAP and Esker after invoices were submitted by vendors. Operational processes linked Esker Accounts Payable to purchase request and PO issuance workflows, with coordination between the operations team and vendors for license activation, hardware delivery and related fulfillment steps.
Governance and process changes accompanied the rollout, with teams centralizing documentation into a shared repository and instituting quarterly training for sales on purchase request procedures. Reported outcomes tied to these operational changes included timely customer billing accuracy improving from 20% to 90%, and ongoing use of Esker Accounts Payable to support PO-based validation and AP Automation controls.
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ERP Financial | ERP |
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2021 | 2022 |
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ERP Financial | ERP |
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2021 | 2024 |
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ERP Financial | ERP |
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2021 | 2024 |
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ERP Financial | ERP |
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2014 | 2014 |
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Maxis HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2017 | 2018 |
In 2017, Maxis implemented Workday HCM. The Workday HCM deployment addressed Core HR needs for Maxis, a communications company in Malaysia with approximately 3,609 employees, centralizing employee master data and employee lifecycle management for HR services.
The deployment emphasized Core HR functional capabilities common to the category, including employee master records, onboarding, position and absence management, and expatriate worker support, enabling HR Services teams to manage end-to-end employee lifecycle tasks and expatriate permit activities. Workday HCM was configured to support monthly and ad hoc reporting workflows and case handling for employee queries as part of HR service delivery.
Operational coverage focused on HR Services in Kuala Lumpur with HR staff using Workday HCM alongside Peoplesoft for specific HR tasks, indicating coexistence and data exchange between the two systems for reporting and employee data updates. Service levels and continuous process improvement activities were instituted to govern timely record updates, reporting cadence, and employee query response.
Governance centered on operational SLAs, standardized reporting to stakeholders, and iterative process refinement to streamline HR workflows and expatriate management. The implementation positions Workday HCM as the Core HR systemable to support Maxis HR Services, reporting functions, and expatriate administration.
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Video Interviewing | HCM |
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2017 | 2017 |
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Maxis ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA - Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2021 | 2024 |
In 2021 Maxis implemented SAP S/4 HANA - Asset Management to centralize Enterprise Asset Management across its communications operations. The deployment focused on embedding SAP S/4 HANA - Asset Management into Maxis’s existing SAP landscape to support asset lifecycle, investment planning and project execution at the Kuala Lumpur operational hub.
The implementation covered configuration and end to end functional delivery of Asset Management modules alongside Project System and Investment Management, with explicit configuration of Plant Maintenance workflows. Functional workstreams included requirements gathering, design and program functional specifications, test planning and execution, and user acceptance testing. Data migration for Project System, Investment Management and Asset Management was executed using SAP migration tooling including LSMW and bespoke transformation documentation.
Integrations were implemented with third party network and OSS systems, notably an end to end interface between SAP PS and PM and Netcracker using SOAP simulation for message exchange. The SAP S/4 HANA - Asset Management rollout leveraged native integration points to Materials Management, Controlling, Sales and Distribution and Financials to ensure procurement, cost accounting and billing workflows were reconciled with asset and project transactions. Operational coverage targeted project delivery, maintenance, investment control, procurement and finance teams within Maxis.
Governance emphasized iterative change control, training and post go live support, with a consultant-led program that handled user change requests, configuration adjustments and user education. Process artifacts included documented user requirements, solution roadmaps, functional specifications and test cases, with continued support and issue resolution after go live to stabilize Enterprise Asset Management processes.
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OSS/BSS | ERP Services and Operations |
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2021 | 2024 |
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OSS/BSS | ERP Services and Operations |
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2021 | 2021 |
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Maxis Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Maxis Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2017 | 2018 |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Maxis SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2021 | 2024 |
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Supply Chain Management | SCM |
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2021 | 2024 |
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Maxis CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Maxis EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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Maxis ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Maxis Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2021 | 2024 |
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Maxis PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2024 |
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Maxis Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2018 |
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Sourcing | Procurement |
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2017 | 2018 |
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Supplier Relationship Management | Procurement |
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2017 | 2018 |
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Maxis IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Network Management and Monitoring | IaaS |
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2025 | 2026 |
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Network Management and Monitoring | IaaS |
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2025 | 2026 |
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Maxis CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Maxis
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Employee Experience | Director | HR | |
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Head of People & Organization | Director | HR | |
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Head of HR Strategy & Technology | Director | HR | |
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Chief Information Officer | CXO | IT | |
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Head of Corporate Strategy and Corporate Finance | Director | Finance | |
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Head of RPA and Digital BackOffice | Director | IT | |
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Head of Enterprise Solution | Director | Finance | |
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Talent Acquisition Partner | Manager | HR | |
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Talent Acquisition Partner, Technology | Manager | HR | |
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HR Business Partner - Tech Strategy, IT, Network | Manager | HR | |
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Chief Human Resource Officer | CXO | HR | |
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Chief Executive Officer | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Head Of Procurement | Director | Procurement | |
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Head of Enterprise Digital Transformation & Managed Services - Enterprise Practice | Director | IT | |
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Head of Digital Transformation | Director | IT | |
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Treasury Senior Specialist | Non Manager | Finance | |
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Finance Manager AP, GL and Revenue | Manager | Finance | |
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Apps Being Evaluated by Maxis Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Maxis IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Maxis digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Maxis Technographics
Maxis is a Communications organization based in Malaysia,
with around 3609 employees and annual revenues of $2.31 billion.
Maxis operates a diverse technology stack with applications such as
Esker Accounts Payable, Workday HCM and SAP S/4 HANA - Asset Management,
covering areas like AP Automation, Core HR and Enterprise Asset Management.
Maxis has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Esker SA, Workday and SAP.
Maxis recently adopted applications including
Nokia EDA Platform in 2025, Nokia Data Center Fabric in 2025 and Esker Accounts Payable in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Maxis’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Maxis’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Maxis technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.