Montreal, H3Z1T3, QC,
Canada
Maya HTT Technographics
Maya HTT Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maya HTT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 Maya HTT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Maya HTT has purchased the following applications: CodeTwo Email Signatures for Collaboration in 2022, Hotjar for Customer Experience in 2022, Atlassian Jira Service Desk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maya HTT is running and its propensity to invest more and deepen its relationship with CodeTwo , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maya HTT revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maya HTT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maya HTT Tech Stack and Enterprise Applications
Maya HTT Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CodeTwo | Legacy | CodeTwo Email Signatures | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Maya HTT implemented CodeTwo Email Signatures to centralize branded email signature management across the organization. The deployment leverages CodeTwo Email Signatures in the Collaboration category to deliver consistent contact blocks and legal disclaimers across external client communications and the company website. The implementation covers companywide scope for a 170 employee professional services firm, with primary operational ownership shared between IT and marketing.
Functional configuration emphasized template and variable management, using the CodeTwo Email Signatures editor to create HTML signature templates, apply user attribute tokens, and define policy rules by role and department. Deployment architecture was implemented as a centrally managed signature service that applies signatures at the mail transport or endpoint level and exposes signature assets for use on the public website. Governance included a catalog of approved templates, policy based assignment by business function, and a staged rollout to align email and web presence for client facing communications.
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Collaboration | Collaboration |
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2021 | 2021 |
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Maya HTT CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Maya HTT deployed Hotjar on its public website to capture behavioral analytics and user feedback. The deployment supports Customer Experience objectives and is positioned to inform UX optimization, conversion analysis, and qualitative research across web properties.
Hotjar was configured with core Customer Experience functionality, including heatmaps, session recordings, conversion funnels, feedback polls and on site surveys, enabled via the Hotjar client side tracking script and page level tagging. Configuration focused on page targeting for key service pages and form flows, with recording filters and exclusion rules to reduce noise and limit sensitive data capture.
Operationally the Hotjar implementation is scoped to the corporate website and prioritized content pages, and is consumed by UX, digital marketing and product teams to supplement quantitative analytics with qualitative session data. Collected insights are integrated into existing analytics workflows and user research practices to close feedback loops between observed behavior and design iteration.
Governance for the Hotjar deployment includes role based access controls at the Hotjar account level and data retention and privacy settings aligned to applicable requirements. Rollout followed a staged enablement per site section and incorporated consent gating and recording suppression where required to manage compliance and data quality.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Maya HTT ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020 Maya HTT deployed Atlassian Jira Service Desk as its IT Service Management solution on the company website. The public facing implementation exposes a web based service portal to centralize request intake and provide a consistent ticketing channel for support interactions.
The implementation of Atlassian Jira Service Desk was configured to support standard IT Service Management capabilities, including request catalog and service portal configuration, ticket lifecycle management and queues, SLA rule definition and enforcement, automation for routing and notifications, and knowledge base linkage for self service. Configuration emphasized service request types and approval workflows to standardize intake and resolution paths.
Operationally the deployment is oriented toward customer facing support and internal service operations via the corporate website, creating a single point of contact for incident and request handling. Governance activities focused on instituting defined workflows, role based queue ownership, and SLA driven escalation procedures to align ticket handling with service expectations.
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Maya HTT IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Maya HTT CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Maya HTT
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Maya HTT Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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