AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Mazda Motor Belux / Mazda Motor Logistics Europe Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Contentsquare Customer Experience CRM n/a 2022 2022
Customer Experience CRM 2022 2022
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2022 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ServiceNow Legacy ServiceNow Incident Management Incident Management ITSM n/a 2021 2022
In 2021, Mazda Motor Belux implemented ServiceNow Incident Management across Mazda Motor Belux and Mazda Motor Logistics Europe to standardize incident intake and response workflows. The deployment targeted core IT service management processes and established ServiceNow Incident Management as the centralized incident record and routing platform. Configuration work focused on Incident Management and complementary ITSM modules including Problem Management, Change Management, Release and Deployment Management, Catalog Management, Demand Management, Contract Management, and Knowledge Management. Program responsibilities documented in source notes include FRS creation, documentation, training, and knowledge management to support adoption. The implementation included structured configuration of request catalog items, incident lifecycle states, priority and SLA settings aligned to ITIL V3 and ITIL4 practices. Operational coverage encompassed end to end ITSM platform governance, Service Delivery, BAU, projects, and continuous service improvement across the company IT organization, with platform ownership and escalation managed on site in Willebroek Belgium. ServiceNow Platform Owner duties included release upgrades, FRS discussions, timeline negotiation on deliverables, and supplier management for the toolset. Financial oversight for the ServiceNow environment covered resourcing, cost optimization and annual budget planning. Governance and operational processes were formalized through release and deployment management, change control, escalation management for project and BAU activities, and formal training rollouts. The ServiceNow Platform Owner led change management, release upgrade coordination, FRS creation and documentation to enforce a single source of truth for incident and request data. ServiceNow Incident Management implements the Incident Management category for Mazda Motor Belux and Mazda Motor Logistics Europe and is positioned as the enterprise incident and service request orchestration layer.
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OneTrust Legacy OneTrust Cookie Consent Governance, Risk and Compliance TRM n/a 2022 2022
Governance, Risk and Compliance TRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Mazda Motor Belux / Mazda Motor Logistics Europe
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Mazda Motor Belux / Mazda Motor Logistics Europe Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Mazda Motor Belux / Mazda Motor Logistics Europe Technographics

Mazda Motor Belux / Mazda Motor Logistics Europe is a Automotive organization based in Belgium, with around 500 employees and annual revenues of $100.0 million.

Mazda Motor Belux / Mazda Motor Logistics Europe operates a diverse technology stack with applications such as Contentsquare, ServiceNow Incident Management and OneTrust Cookie Consent, covering areas like Customer Experience, Incident Management and Governance, Risk and Compliance.

Mazda Motor Belux / Mazda Motor Logistics Europe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Contentsquare, ServiceNow and OneTrust.

Mazda Motor Belux / Mazda Motor Logistics Europe recently adopted applications including Contentsquare in 2022, Hotjar in 2022 and Quantcast Measure in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Mazda Motor Belux / Mazda Motor Logistics Europe’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Mazda Motor Belux / Mazda Motor Logistics Europe’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Mazda Motor Belux / Mazda Motor Logistics Europe technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.