McCall's Technographics
McCall's Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by McCall's and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 McCall's employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that McCall's has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Oracle NetSuite Commerce for eCommerce in 2020, Oracle NetSuite CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems McCall's is running and its propensity to invest more and deepen its relationship with Oracle , Lumen Technologies , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing McCall's revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for McCall's intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
McCall's Tech Stack and Enterprise Applications
McCall's ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, McCall's implemented Oracle NetSuite ERP as its ERP Financial platform. Oracle NetSuite ERP is deployed as a cloud SaaS instance and is surfaced on McCall's website to capture online sales activity and post transactions into the financial system.
Configuration emphasizes core ERP Financial modules including general ledger, accounts receivable, accounts payable, order management, billing, tax management, and financial reporting, with Oracle NetSuite ERP serving as the central source for financial records. Operational scope centers on finance and e-commerce operations for the small Canadian retailer, with role based access controls and a centralized chart of accounts to standardize invoicing and period close workflows.
|
McCall's eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, McCall's implemented Oracle NetSuite Commerce to power its online storefront. Oracle NetSuite Commerce is serving as the eCommerce platform for the McCall's website, delivering core storefront functions including catalog management, shopping cart and checkout workflows. McCall's Oracle NetSuite Commerce eCommerce deployment centralizes online merchandising and order processing for the retailer.
Deployment follows the cloud delivered model typical of Oracle NetSuite Commerce, with a SaaS administered storefront and a web facing content management and site administration console. Functional modules in use include product catalog and merchandising, shopping cart and checkout, order management and fulfillment orchestration, and site content management for responsive storefront presentation. Operational coverage is focused on the company website and impacts online sales, merchandising and customer experience processes, with catalog and pricing updates managed through the Commerce administration interface.
|
McCall's CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, McCall's implemented Oracle NetSuite CRM to manage customer interactions for its Canadian retail operations. Oracle NetSuite CRM is instrumented on the McCall's website to capture leads and populate contact records, providing a cloud-hosted CRM front end for online customer engagement and form-driven lead capture. The deployment aligns with small business operational scale, supporting day-to-day sales and customer service workflows rather than enterprise-scale integrations.
The implementation emphasizes core CRM capabilities, including contact and lead management, web-to-lead capture integrated into the site, sales pipeline tracking, and basic reporting and segmentation functions. Governance is oriented toward centralized customer records and user access controls to ensure a single customer view across sales and service functions, with configuration tuned for a small retail team. McCall's Oracle NetSuite CRM CRM supports retail customer lifecycle activities such as inquiry capture, contact enrichment, and ongoing customer correspondence management.
|
McCall's IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at McCall's
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director Sales & Marketing | Director | Marketing | |
|
|
|
COOK | CXO | Finance | |
|
|
|
Assistant manager | Manager | Operations | |
|
Apps Being Evaluated by McCall's Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||