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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

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MedCare Equipment
Location
115 Equity Dr,
Greensburg, 15601, PA,
United States
Website
https://www.medcareequipment.com/
Phone
1 800-503-5554
Artw industry
Healthcare
Employee
Revenue

MedCare Equipment Technographics

MedCare Equipment Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by MedCare Equipment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 MedCare Equipment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that MedCare Equipment has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2024, RingCentral RingSense for Sales for Chatbots and Conversational AI in 2024, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems MedCare Equipment is running and its propensity to invest more and deepen its relationship with Microsoft , RingCentral , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing MedCare Equipment revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MedCare Equipment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

MedCare Equipment Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP Financial Management n/a 2024 2024
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
RingCentral Legacy RingCentral RingSense for Sales Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
In 2024, MedCare Equipment deployed RingCentral RingSense for Sales as part of its Chatbots and Conversational AI portfolio to strengthen customer support and sales engagement. The RingSense for Sales deployment builds on an existing RingEX unified communications backbone that RingCentral has operated for MedCare for the past three years, providing cloud telephony reliability and improved call quality across the organization in Western Pennsylvania. RingCentral RingSense for Sales was implemented to deliver AI generated analyses of customer interactions, conversation intelligence, and sentiment analysis. MedCare configured RingSense for Sales to produce two minute AI call reviews that surface moments of uncertainty and coaching opportunities, enabling targeted training and faster manager review cycles. Operational coverage centers on the customer support department and sales engagement workflows, with RingEX providing queue management, call routing and real time analytics across agent groups. MedCare is extending capabilities with planned RingCentral for Microsoft Dynamics 365 integration to enable making and receiving customer calls from within the CRM, and is preparing to add RingCX and RingSense AI features developed for contact center functionality. Governance and process changes included instituting AI alert driven coaching workflows, a manager review cadence based on AI summaries, and tighter operational control of call queues and routing rules to respond to traffic spikes. The company reported a 40% reduction in average call wait times and a 92% time savings for supervisors reviewing agent calls after deploying RingSense for Sales. MedCare anticipates resolving customer issues and closing deals 20% faster once RingSense functionality for RingCX is fully deployed.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
PBX, VoiP and Phone Systems Collaboration 2024 2024
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Document Management Content Management 2012 2012
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center, Customer Experience CRM 2024 2024
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2015 2015
Secure Email Gateways (SEGs) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at MedCare Equipment
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by MedCare Equipment Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD MedCare Equipment Technographics

MedCare Equipment is a Healthcare organization based in United States, with around 150 employees and annual revenues of $20.0 million.

MedCare Equipment operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, RingCentral RingSense for Sales and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.

MedCare Equipment has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and RingCentral.

MedCare Equipment recently adopted applications including Microsoft Dynamics 365 for Finance and Operations in 2024, RingCentral RingSense for Sales in 2024 and RingCentral RingEX (formerly RingCentral MVP) in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of MedCare Equipment’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates MedCare Equipment’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete MedCare Equipment technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.