Medica Health Plans
401 Carlson Pkwy,
Minnetonka, 55305, MN,
United States
Minnetonka, 55305, MN,
United States
1 866-317-1169
Insurance
Medica Health Plans Technographics
Medica Health Plans Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Medica Health Plans and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Medica Health Plans employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Medica Health Plans has purchased the following applications: AppWorx Workload Automation for Business Process Management in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Coveo Relevance Cloud for Application, Web and Enterprise Search in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Medica Health Plans is running and its propensity to invest more and deepen its relationship with Broadcom , Cognizant , HealthEdge Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Medica Health Plans revenues, which have grown to $5.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Medica Health Plans intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Medica Health Plans Tech Stack and Enterprise Applications
Medica Health Plans ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Medica Health Plans implemented AppWorx Workload Automation from Broadcom as a Business Process Management platform within its IT Data Delivery and Operations organization. The deployment supported production support, change management and incident management activities based out of the Minnetonka, MN operations center and was positioned to orchestrate managed file transfer and ETL workflows for the enterprise.
AppWorx Workload Automation was configured to manage scheduled job orchestration and automated workflow execution, with specific focus on MFT orchestration and batch scheduling. The implementation included configuration of job dependencies, calendar and windowing rules, and operational runbooks consistent with Business Process Management use cases to standardize recurring data movement and integration tasks.
Integrations were explicit and operational, the AppWorx implementation worked alongside Cleo for MFT processing, Automic (UC4) for automated scheduling artifacts, and Informatica for ETL and deployment activities, with Medica staff providing daily administration across these systems. The operational scope emphasized production operations, incident resolution and coordination with business stakeholders to align technical schedules with business data delivery needs.
Governance and process changes were formalized through Agile and Scrum practices, with sprint planning, daily scrums, and sprint reviews embedded in the delivery cadence. Change management followed a committee approval process, AS-IS analyses were produced for proposed changes, and the team acted as a liaison between business and technical owners to route changes through established approval workflows.
Operational outcomes recorded by the IT team included identification and automation of manual processes, reduced manual labor through scheduled orchestration, and faster incident resolution via root cause analysis and daily production support routines. AppWorx Workload Automation served as the central Business Process Management engine coordinating MFTs and ETL operations while aligning scheduling governance and production support practices.
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Core Admin Processing System | ERP Services and Operations |
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2021 | 2021 |
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Core Admin Processing System | ERP Services and Operations |
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2021 | 2021 |
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Core Admin Processing System | ERP Services and Operations |
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2024 | 2024 |
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Medica Health Plans Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Medica Health Plans deployed Cisco Webex Meetings as its chosen hosted conferencing tool and exposed meeting access on its public website for external engagement. Cisco Webex Meetings is categorized as Audio Video and Web Conferencing and is positioned to support organization-wide virtual meetings and stakeholder communications for internal teams and external partners.
The implementation of Cisco Webex Meetings included core Audio Video and Web Conferencing capabilities such as real-time video and audio, screen sharing, in-meeting controls for hosts, meeting recording and playback, and browser-based join flows that allow users to initiate or join sessions directly from medica.com. Configuration work emphasized centralized administration, meeting templates and role-based host controls to standardize scheduling, participant permissions and recording policies across business units.
Operational integration focused on embedding Cisco Webex Meetings links and join flows on the corporate website while aligning meeting authentication and scheduling with enterprise identity and calendaring systems. Governance concentrated on access controls, meeting policy enforcement and retention settings for recorded sessions, creating a consistent meeting lifecycle and administrative oversight for the Audio Video and Web Conferencing environment.
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Collaboration | Collaboration |
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2022 | 2022 |
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Medica Health Plans Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coveo | Legacy | Coveo Relevance Cloud | Application, Web and Enterprise Search | Content Management | n/a | 2016 | 2016 |
In 2016, Medica Health Plans deployed Coveo Relevance Cloud on its website. Medica Health Plans uses Coveo Relevance Cloud to provide Application, Web and Enterprise Search capabilities for its customer-facing website and web content search.
The implementation emphasized cloud-hosted indexing, query pipeline configuration, and analytics-driven relevance tuning, leveraging Coveo Relevance Cloud features such as faceted navigation, query suggestions, and machine learning personalization that are typical for the Application, Web and Enterprise Search category. The deployment included continuous crawl and reindex workflows and configured logging for search analytics to support iterative relevance adjustments.
Operational ownership centered with digital experience and content teams, who manage relevance management, content tagging, and ongoing tuning workflows. Governance and operational processes were oriented around search monitoring and iterative configuration using Coveo Relevance Cloud analytics and relevance control features to maintain site search quality.
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Medica Health Plans CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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Medica Health Plans ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2014 | 2014 |
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Medica Health Plans SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Performance Management | SPM |
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2020 | 2021 |
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Medica Health Plans PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Medica Health Plans IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Medica Health Plans CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Medica Health Plans
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Medica Health Plans Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Medica Health Plans IT executives and key decision makers. This section highlights Medica Health Plans's latest recorded technology evaluations, including HealthRules Payer for Core Admin Processing System on 2026-01-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Medica Health Plans digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Medica Health Plans Technographics
Medica Health Plans is a Insurance organization based in United States,
with around 3000 employees and annual revenues of $5.00 billion.
Medica Health Plans operates a diverse technology stack with applications such as
AppWorx Workload Automation, Cisco Webex Meetings and Coveo Relevance Cloud,
covering areas like Business Process Management, Audio Video and Web Conferencing and Application, Web and Enterprise Search.
Medica Health Plans has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Broadcom, Cisco Systems and Coveo.
Medica Health Plans recently adopted applications including
HealthRules Payer in 2024, Slack Connect in 2022 and Qualtrics CustomerXM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Medica Health Plans’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Medica Health Plans’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Medica Health Plans technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.