AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Medical Alert Tech Stack and Enterprise Applications

Medical Alert Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2017 2017
In 2017, Medical Alert deployed GoDaddy Webmail as its primary Collaboration solution. The implementation uses GoDaddy hosted email and webmail access provisioned to support the companys roughly 100 employees, and GoDaddy Email is surfaced on the corporate website to handle public-facing contact addresses. GoDaddy Webmail is the visible email layer tied to the organizations domain and user accounts. GoDaddy Webmail delivers standard hosted email capabilities consistent with the Collaboration category, including mailbox provisioning, a browser-based webmail interface, mail transport access for client configuration, and platform-level spam and security controls. Administration is conducted through the GoDaddy account console with centralized user and mailbox management, which aligns mailbox lifecycle workflows with HR and IT provisioning processes. The deployment primarily supports corporate communications and customer support functions, and operation is consolidated under the vendor-hosted email model without onsite mail servers.
Medical Alert CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Five9 Legacy Five9 Cloud Call Center CRM Direct from vendor 2015 2015
In 2015, Medical Alert implemented Five9 Cloud for Call Center to centralize voice operations for its United States customer support and emergency response functions. The initiative targeted customer service and dispatch departments and was positioned as a cloud-first contact handling layer for inbound and outbound interactions. The Five9 Cloud deployment used a cloud-hosted telephony architecture with browser-based agent consoles and cloud session management. Functional modules included automated inbound ACD routing, IVR self-service flows, outbound dialing and campaign management, call recording and quality monitoring, and real-time plus historical reporting for operations and supervision. Configuration work emphasized agent profile setup, queue strategies, skill-based routing, and scripting to standardize contact handling and escalation paths. Procured direct from vendor, the rollout was executed in phases across support and dispatch teams, accompanied by role-based training and documented operating procedures. Governance focused on call handling workflows, quality assurance checkpoints, and change control for IVR and routing rules to maintain operational consistency.
Digital Advertising Platform CRM 2012 2012
Marketing Analytics CRM 2014 2014
Medical Alert IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Application Hosting and Computing Services IaaS n/a 2017 2017
In 2017, Medical Alert configured GoDaddy to manage DNS for its public website. The deployment uses GoDaddy within the Application Hosting and Computing Services category to provide authoritative DNS, nameserver delegation, and zone file management for https://www.medicalalarm.com, with GoDaddy DNS serving as the domain level routing and resolution service for the site. Operational scope centers on web operations and IT management for the corporate website, with DNS record administration and change control processes supporting marketing and customer-facing services. The implementation focuses on DNS management capabilities common to Application Hosting and Computing Services, including A, CNAME, MX and TXT record configuration and TTL controls, and centralizes domain and DNS administration under GoDaddy.
Content Delivery Network IaaS 2015 2015
Medical Alert CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Medical Alert

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Medical Alert Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Medical Alert IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Medical Alert digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Medical Alert Technographics
Medical Alert is a Life Sciences organization based in United States, with around 100 employees and annual revenues of $10.0 million.
Medical Alert operates a diverse technology stack with applications such as GoDaddy Webmail, Five9 Cloud and GoDaddy, covering areas like Collaboration, Call Center and Application Hosting and Computing Services.
Medical Alert has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as GoDaddy and Five9.
Medical Alert recently adopted applications including Google Identity Platform in 2020, GoDaddy Webmail in 2017 and GoDaddy in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Medical Alert’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Medical Alert’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Medical Alert technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.