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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Medicover Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2014 2014
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Startquestion Legacy Startquestion Customer Experience Customer Experience CRM n/a 2018 2018 In 2018, Medicover implemented Startquestion Customer Experience to run a Voice-of-Customer NPS program across its Polish healthcare facilities, with a focus on patient experience in Poland. The deployment used Startquestion Customer Experience in the Customer Experience category to centralize patient feedback collection and reporting for management and quality teams. The implementation delivered automated invitation dispatch at scale and centralized reporting capabilities, sending approximately 200,000 invitations monthly and conducting around 200 surveys to inform management and quality initiatives. Functional modules emphasized in the rollout included NPS collection, survey orchestration, response capture, and automated report generation for operational stakeholders. The Startquestion Customer Experience solution was integrated with Medicover internal systems to automate dispatch and reporting workflows, enabling survey results to flow into governance and quality processes. Operational coverage was scoped to Polish healthcare sites and patient experience teams, linking patient feedback to management review cycles and board-level reporting. Medicover reported an average response rate of approximately 13 percent and established board-level reporting based on NPS results, using the outputs to inform patient experience and quality initiatives.
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2021 2021
IT Decision Makers and Key Stakeholders at Medicover
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Medicover Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Medicover Technographics

Medicover is a Healthcare organization based in Sweden, with around 38000 employees and annual revenues of $1.64 billion.

Medicover operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Microsoft 365 and Startquestion Customer Experience, covering areas like Application Hosting and Computing Services, Collaboration and Customer Experience.

Medicover has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Startquestion.

Medicover recently adopted applications including Microsoft 365 in 2021, Salesforce Sales Cloud in 2021 and Tealium IQ Tag Management in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Medicover’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Medicover’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Medicover technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.