Medicover Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Medicover and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 38000 Medicover employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Medicover has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014, Microsoft 365 for Collaboration in 2021, Startquestion Customer Experience for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Medicover is running and its propensity to invest more and deepen its relationship with Microsoft , Amazon Web Services (AWS) , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Medicover revenues, which have grown to $1.64 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Medicover intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 | ||
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Startquestion | Legacy | Startquestion Customer Experience | Customer Experience | CRM | n/a | 2018 | 2018 | In 2018, Medicover implemented Startquestion Customer Experience to run a Voice-of-Customer NPS program across its Polish healthcare facilities, with a focus on patient experience in Poland. The deployment used Startquestion Customer Experience in the Customer Experience category to centralize patient feedback collection and reporting for management and quality teams. The implementation delivered automated invitation dispatch at scale and centralized reporting capabilities, sending approximately 200,000 invitations monthly and conducting around 200 surveys to inform management and quality initiatives. Functional modules emphasized in the rollout included NPS collection, survey orchestration, response capture, and automated report generation for operational stakeholders. The Startquestion Customer Experience solution was integrated with Medicover internal systems to automate dispatch and reporting workflows, enabling survey results to flow into governance and quality processes. Operational coverage was scoped to Polish healthcare sites and patient experience teams, linking patient feedback to management review cycles and board-level reporting. Medicover reported an average response rate of approximately 13 percent and established board-level reporting based on NPS results, using the outputs to inform patient experience and quality initiatives. | |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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