Markham, L3R 6G4, ON,
Canada
MedReleaf Technographics
MedReleaf Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MedReleaf and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 135 MedReleaf employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MedReleaf has purchased the following applications: Microsoft Power BI for Analytics and BI in 2016, Dropbox Business for Enterprise Content Management in 2021, Glance Guided CX for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MedReleaf is running and its propensity to invest more and deepen its relationship with Microsoft , Dropbox , Glance Networks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MedReleaf revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MedReleaf intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MedReleaf Tech Stack and Enterprise Applications
MedReleaf Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, MedReleaf implemented Microsoft Power BI to establish an Analytics and BI capability for its manufacturing operations. The deployment targeted business data workflows across the organization and was positioned to centralize reporting and visualization for corporate decision makers at the 135-employee company.
The implementation emphasized core Analytics and BI functions, including ETL and data ingestion processes, semantic data modeling, and development of interactive dashboards and front-end reports using Microsoft Power BI. Internal development resources reported one to three years of experience working with business data, with exposure to ETL, data modeling, and front-end UI design using Tableau and PowerBI, which informed report design and data model patterns.
Operational governance focused on instituting scheduled data refreshes, report versioning, and role-based access to published content to support self-service analytics. Microsoft Power BI was used as the primary reporting and visualization layer, with implementation patterns consistent with enterprise BI such as centralized semantic models, governed datasets, and distributed report consumption across corporate functions.
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MedReleaf Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dropbox | Legacy | Dropbox Business | Enterprise Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, MedReleaf implemented Dropbox Business for Enterprise Content Management. The deployment centralized document storage and collaboration for the manufacturing business, establishing Dropbox Business as the company wide platform for content lifecycle and file sharing.
The implementation leveraged core Enterprise Content Management capabilities, including file synchronization across endpoints, shared team folders, version history, and centralized administration for content governance. Configuration work focused on user and team provisioning, role based access controls, retention and versioning policies, and auditability to support controlled document workflows typical of manufacturing and quality functions.
Operational coverage targeted corporate manufacturing documentation, quality records, and cross functional collaboration across MedReleaf's Canada operations. Governance used the Dropbox Business admin console to enforce sharing policies and maintain audit trails, and the vendor presence is visible on MedReleaf's public website where Dropbox Business is referenced as the enterprise content platform.
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MedReleaf CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glance Networks | Legacy | Glance Guided CX | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, MedReleaf implemented Glance Guided CX on its website to add live, agent-assisted visual engagement to its digital customer touchpoints. The deployment of Glance Guided CX is explicitly embedded in MedReleaf’s public site, positioning the application as the primary Customer Experience layer for online customer interactions.
Glance Guided CX at MedReleaf is configured to deliver standard Customer Experience capabilities such as co-browsing and guided assistance, real-time screen sharing for agent support, and in-session collaboration to resolve web-based inquiries. The Glance Guided CX implementation focuses on augmenting web support workflows and agent-to-customer visual sessions, aligning with customer service and digital engagement functional processes.
Operational coverage is centered on web-facing support channels where the Glance Guided CX instance is invoked from the website, enabling synchronous visual engagement during customer journeys. Governance and workflow adjustments emphasize embedding guided assistance into existing web support flows, with configuration scoped to web session initiation and agent routing logic rather than back-office system replacement. Glance Guided CX is referenced by name as the Customer Experience application driving these web-oriented support capabilities for MedReleaf.
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MedReleaf ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Performance Management | ITSM |
|
2021 | 2021 |
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IT Service Management | ITSM |
|
2021 | 2021 |
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MedReleaf PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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MedReleaf IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at MedReleaf
Apps Being Evaluated by MedReleaf Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||