Medtronic
710 Medtronic Parkway,
Minneapolis, 55432, MN,
United States
Minneapolis, 55432, MN,
United States
1 763-514-4000
Healthcare
Medtronic Technographics
Medtronic Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Medtronic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 95000 Medtronic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Medtronic has purchased the following applications: IBM Maximo CMMS for Computerized Maintenance Management (CMMS) in 2020, Salesforce Agentforce for Healthcare for Chatbots and Conversational AI in 2023, Definitive Healthcare HospitalView for Analytics and BI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Medtronic is running and its propensity to invest more and deepen its relationship with IBM , Nakisa , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Medtronic revenues, which have grown to $32.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Medtronic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Medtronic Tech Stack and Enterprise Applications
Medtronic ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2020 | 2020 |
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Enterprise Asset Management | ERP Services and Operations |
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2022 | 2022 |
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Facility Management | ERP Services and Operations |
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2024 | 2024 |
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Medtronic AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Agentforce for Healthcare | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023 Medtronic implemented Salesforce Agentforce for Healthcare to introduce Chatbots and Conversational AI across clinical and commercial workflows. The deployment targeted clinical decision support for endoscopy teams, conversational triage and management flows for diabetes care, and agentized interfaces for commercial staff to retrieve product and patient engagement information without calling centralized support.
Salesforce Agentforce for Healthcare was configured to run conversational assistants and natural language understanding pipelines that generate structured reports, summarize clinical observations and automate routine documentation tasks. Functional capabilities emphasized in the rollout included automated report creation, conversational knowledge retrieval for sales teams and clinical assistant workflows that surface diagnostic insights during colonoscopies and diabetes management interactions.
Operational coverage spanned clinical teams involved in polyp diagnosis, diabetes care programs and commercial sales teams who use conversational access to information rather than call center escalation. The implementation was embedded in Medtronic’s Salesforce environment, and agent orchestration focused on routing, context carrying and role based access to ensure agents present relevant clinical and commercial content to the correct user groups.
Governance and ethics considerations were surfaced as part of the program, with Medtronic leadership addressing data privacy and patient rights and instituting agent governance to manage data handling and auditability. According to Medtronic statements, the deployment aimed to improve the accuracy of polyp diagnoses during colonoscopies, enhance diabetes management workflows and improve worker experience by reducing manual reporting and call center dependencies.
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Medtronic Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Definitive Healthcare | Legacy | Definitive Healthcare HospitalView | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022, Medtronic deployed Definitive Healthcare HospitalView to improve sales intelligence. Medtronic used Definitive Healthcare HospitalView within an Analytics and BI context to gain structured visibility into hospitals and integrated delivery networks across the United States, supporting market discovery and contact enrichment for its commercial organization.
The implementation emphasized contact and account intelligence and prescribing behavior analytics, providing datasets that include contact details for decision-makers and clinician prescribing behavior to inform prospecting and territory prioritization. Definitive Healthcare HospitalView was configured to surface actionable accounts and prescribing signals to support sales outreach and opportunity qualification workflows.
Operationally the platform was adopted by Medtronic sales and go-to-market teams covering hospitals and IDNs across the U.S., feeding prospecting, account planning, and competitive positioning processes. Governance focused on embedding Definitive Healthcare HospitalView outputs into standard sales intelligence workflows to drive contact discovery and market expansion efforts.
Key result reported was identification of new contacts, new markets, and new opportunities, and the platform enabled Medtronic to compete more effectively in mature markets.
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Medtronic CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Medtronic PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Electronic Design | PLM and Engineering |
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2000 | 2000 |
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IT Decision Makers and Key Stakeholders at Medtronic
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Sales Operations | Director | Sales | |
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Senior District Manager, Coronary and Renal Denervation | Manager | Sales | |
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VP| US Sales | Enabling Technologies | VP | Sales | |
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VP of Sales | VP | Sales | |
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Sales Operations Director - CVG | Director | Sales | |
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Vice President, Business Development & Strategy - Cardiovascular Portfolio | VP | Operations | |
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Apps Being Evaluated by Medtronic Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Medtronic IT executives and key decision makers. This section highlights Medtronic's latest recorded technology evaluations, including MySQL Workbench for Database Management on 2026-09-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Medtronic digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-09-15 | Medtronic | Evaluated | MySQL | MySQL Workbench | Database Management | IaaS |
FAQ - APPS RUN THE WORLD Medtronic Technographics
Medtronic is a Healthcare organization based in United States,
with around 95000 employees and annual revenues of $32.30 billion.
Medtronic operates a diverse technology stack with applications such as
IBM Maximo CMMS, Salesforce Agentforce for Healthcare and Definitive Healthcare HospitalView,
covering areas like Computerized Maintenance Management (CMMS), Chatbots and Conversational AI and Analytics and BI.
Medtronic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, Salesforce and Definitive Healthcare.
Medtronic recently adopted applications including
Nakisa Enterprise Facility Management in 2024, Salesforce Agentforce for Healthcare in 2023 and IBM Maximo in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Medtronic’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Medtronic’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Medtronic technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.