MedXM, a Quest Diagnostics Company
1241 East Dyer Road #145,
Santa Ana, 92705, CA,
United States
Santa Ana, 92705, CA,
United States
1 888-306-0615
Healthcare
MedXM, a Quest Diagnostics Company Technographics
MedXM, a Quest Diagnostics Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MedXM, a Quest Diagnostics Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 MedXM, a Quest Diagnostics Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MedXM, a Quest Diagnostics Company has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Vonage Omnichannel Contact Center for Call Center in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MedXM, a Quest Diagnostics Company is running and its propensity to invest more and deepen its relationship with UKG , Google , Vonage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MedXM, a Quest Diagnostics Company revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MedXM, a Quest Diagnostics Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MedXM, a Quest Diagnostics Company Tech Stack and Enterprise Applications
MedXM, a Quest Diagnostics Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2017 | 2017 |
In 2017, MedXM, a Quest Diagnostics Company, implemented UKG Workforce Central (ex Kronos Workforce Central) to consolidate core Workforce Management functions. The deployment targeted workforce scheduling and centralized timekeeping across the United States operations of the healthcare provider, which employs approximately 5,000 people.
Configuration work focused on Workforce Management capabilities typical of the platform, including time and attendance capture, employee scheduling, absence management, and exception handling. The implementation leveraged role based access and configurable rule sets to support healthcare shift rules and supervisor approval workflows within UKG Workforce Central (ex Kronos Workforce Central).
The project included hands-on training for leadership and employees, with role specific training for frontline staff and managers to operationalize time entry, schedule adherence, and exception review. Operational governance was formalized to define ownership for timekeeping, scheduling approvals, and exception escalation, assigning responsibilities to HR and workforce operations teams.
Operational impact centered on HR operations, workforce operations, and clinical and administrative scheduling, centralizing core timekeeping and scheduling processes on the Workforce Management platform. The narrative reflects an implementation emphasis on system configuration, user training, and governance to embed UKG Workforce Central into routine workforce processes.
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MedXM, a Quest Diagnostics Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, MedXM, a Quest Diagnostics Company implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation was scoped for enterprise use to provide unified email, calendaring, document collaboration, and conferencing for MedXM's approximately 5,000 employees.
The Google Workspace (Formerly Google G-Suite) deployment centered on core collaboration modules including Gmail for corporate mail, Google Drive for secure file storage, Google Docs Sheets and Slides for real time document collaboration, Google Meet for virtual meetings, and the Admin Console for tenant configuration and user provisioning. Standard Collaboration functionality was applied to support shared document workflows, calendar based scheduling, group collaboration via Google Groups, and administrative controls for account and device management.
Operational coverage focused on clinical coordination workflows and corporate functions such as IT administration, human resources, and operations, with governance enforced through centralized admin policies and role based access controls. The implementation narrative reflects an enterprise Collaboration architecture using Google Workspace as the foundation for internal communication and document orchestration across MedXM.
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MedXM, a Quest Diagnostics Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vonage | Legacy | Vonage Omnichannel Contact Center | Call Center | CRM | UpCurve Cloud | 2016 | 2017 |
In 2016, MedXM, a Quest Diagnostics Company implemented Vonage Omnichannel Contact Center as its Call Center solution to centralize member communications and contact center operations. The implementation targeted an enterprise grade, cloud hosted contact center stack that MedXM selected for collaboration enhancing cloud solutions and contextual communications to support real time member engagement.
The Vonage Omnichannel Contact Center deployment included core Call Center capabilities such as omnichannel routing, interactive voice response, real time agent desktop functionality, and reporting and analytics to support contact center workflows. Configuration emphasized unified agent workflows and productivity boosting integrations to surface contextual member information during interactions and to streamline agent collaboration.
UpCurve Cloud served as the implementation partner and integrated the Vonage Omnichannel Contact Center with MedXM’s collaboration capabilities and productivity tooling to enable contextual communications across channels. Operational scope focused on contact center and member services functions, aligning agent desktops, supervisor monitoring, and reporting for coordinated care outreach and inbound member support.
Governance and rollout were executed in partnership with UpCurve Cloud, with configuration governance centered on contact center policies, interaction routing rules, and role based access to analytics and supervisory controls. Outcomes called out by MedXM included improved collaboration enabling cloud solutions, productivity boosting integrations, and contextual communications that redefine how they communicate with members in real time.
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MedXM, a Quest Diagnostics Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at MedXM, a Quest Diagnostics Company
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CIO | CXO | Finance | |
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Chief Administrative Officer | CXO | Finance | |
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COO | CXO | Finance | |
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VP Operations | VP | Operations | |
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Director of Finance | Director | Finance | |
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Accounting Manager | Manager | Finance | |
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Apps Being Evaluated by MedXM, a Quest Diagnostics Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MedXM, a Quest Diagnostics Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MedXM, a Quest Diagnostics Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD MedXM, a Quest Diagnostics Company Technographics
MedXM, a Quest Diagnostics Company is a Healthcare organization based in United States,
with around 5000 employees and annual revenues of $100.0 million.
MedXM, a Quest Diagnostics Company operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Google Workspace (Formerly Google G-Suite) and Vonage Omnichannel Contact Center,
covering areas like Workforce Management, Collaboration and Call Center.
MedXM, a Quest Diagnostics Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Google and Vonage.
MedXM, a Quest Diagnostics Company recently adopted applications including
UKG Workforce Central (ex Kronos Workforce Central) in 2017, Microsoft Azure Cloud Services in 2017 and Vonage Omnichannel Contact Center in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MedXM, a Quest Diagnostics Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MedXM, a Quest Diagnostics Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MedXM, a Quest Diagnostics Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.