AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

MedXM, a Quest Diagnostics Company Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
GoDaddy Legacy GoDaddy Application Hosting and Computing Services IaaS n/a 2015 2015
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Vonage Legacy Vonage Omnichannel Contact Center Call Center CRM UpCurve Cloud 2016 2017 In 2016, MedXM, a Quest Diagnostics Company implemented Vonage Omnichannel Contact Center as its Call Center solution to centralize member communications and contact center operations. The implementation targeted an enterprise grade, cloud hosted contact center stack that MedXM selected for collaboration enhancing cloud solutions and contextual communications to support real time member engagement. The Vonage Omnichannel Contact Center deployment included core Call Center capabilities such as omnichannel routing, interactive voice response, real time agent desktop functionality, and reporting and analytics to support contact center workflows. Configuration emphasized unified agent workflows and productivity boosting integrations to surface contextual member information during interactions and to streamline agent collaboration. UpCurve Cloud served as the implementation partner and integrated the Vonage Omnichannel Contact Center with MedXM’s collaboration capabilities and productivity tooling to enable contextual communications across channels. Operational scope focused on contact center and member services functions, aligning agent desktops, supervisor monitoring, and reporting for coordinated care outreach and inbound member support. Governance and rollout were executed in partnership with UpCurve Cloud, with configuration governance centered on contact center policies, interaction routing rules, and role based access to analytics and supervisory controls. Outcomes called out by MedXM included improved collaboration enabling cloud solutions, productivity boosting integrations, and contextual communications that redefine how they communicate with members in real time.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Workforce Management HCM 2017 2017
IT Decision Makers and Key Stakeholders at MedXM, a Quest Diagnostics Company
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by MedXM, a Quest Diagnostics Company Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD MedXM, a Quest Diagnostics Company Technographics

MedXM, a Quest Diagnostics Company is a Healthcare organization based in United States, with around 5000 employees and annual revenues of $100.0 million.

MedXM, a Quest Diagnostics Company operates a diverse technology stack with applications such as GoDaddy, Vonage Omnichannel Contact Center and Google Workspace (Formerly Google G-Suite), covering areas like Application Hosting and Computing Services, Call Center and Collaboration.

MedXM, a Quest Diagnostics Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as GoDaddy, Vonage and Google.

MedXM, a Quest Diagnostics Company recently adopted applications including Microsoft Azure Cloud Services in 2017, UKG Workforce Central (ex Kronos Workforce Central) in 2017 and Vonage Omnichannel Contact Center in 2016, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of MedXM, a Quest Diagnostics Company’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates MedXM, a Quest Diagnostics Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete MedXM, a Quest Diagnostics Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.