Paraiso, 30201,
Costa Rica
Megasuper Costa Rica Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Megasuper Costa Rica and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Megasuper Costa Rica employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Megasuper Costa Rica has purchased the following applications: Toshiba Elera POS for Point Of Sale in 2025, Microsoft 365 for Collaboration in 2019, Toshiba Elera Loyalty and Promotions for Customer Loyalty in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Megasuper Costa Rica is running and its propensity to invest more and deepen its relationship with Toshiba , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Megasuper Costa Rica revenues, which have grown to $320.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Megasuper Costa Rica intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Toshiba | Legacy | Toshiba Elera POS | Point Of Sale | ERP Services and Operations | Ribo Hermanos Ingenieria En Sistemas De Comercio | 2025 | 2025 |
In 2025, Megasuper Costa Rica implemented Toshiba Elera POS, a Point Of Sale application, to deploy ELERA Produce Recognition capabilities at self checkout. The project builds on prior deployments of Toshiba MxP self checkout technology and concentrates on improving front end checkout accuracy and automated produce identification.
The implementation configured the ELERA Produce Recognition module to automate PLU assignment for loose produce, reduce manual PLU entry, and improve scanning accuracy at self checkout terminals. Functional capabilities implemented include image based produce recognition, PLU automation workflows, and integration of recognition results into the Toshiba Elera POS transaction flow.
Deployment and technical delivery were executed with regional partners Rhiscom and GBM and the system integrator Ribo Hermanos Ingenieria En Sistemas De Comercio, providing on site configuration and operational rollout support. Operational scope targets Megasuper front end checkout and loss prevention teams, with the solution designed to interface directly with existing self checkout devices and the Toshiba Elera POS transaction layer.
Governance included updating front line operational processes for PLU override validation and monitoring protocols to support loss prevention objectives. The implementation explicitly targets reduced manual PLU entry and lower shrink, using ELERA Produce Recognition capabilities to drive those stated front end and loss prevention outcomes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Toshiba | Legacy | Toshiba Elera Loyalty and Promotions | Customer Loyalty | CRM | Ribo Hermanos Ingenieria En Sistemas De Comercio | 2025 | 2025 |
In 2025 Megasuper Costa Rica implemented Toshiba Elera Loyalty and Promotions as part of a broader Toshiba ELERA platform deployment across its Costa Rica stores, aligning the Customer Loyalty application with retail operations and CRM functions. The deployment was anchored on in-store ELERA capabilities that were explicitly announced, including self-checkout and ELERA Produce Recognition, and the loyalty and promotions module is inferred from the vendor suite and Megasuper’s stated focus on offers and customer loyalty.
The implementation encompassed ELERA self-checkout configuration and the ELERA Produce Recognition capability to streamline in-aisle and checkout workflows, with Toshiba Elera Loyalty and Promotions inferred to provide offers and promotions management, customer enrollment, and loyalty campaign orchestration consistent with Customer Loyalty category functionality. Configuration work emphasized point-of-interaction automation, offer delivery tied to transaction events, and cataloging of produce SKUs for recognition workflows.
Ribo Hermanos Ingenieria En Sistemas De Comercio served as the systems integrator for the deployment, executing in-store installations and coordinating device-level integration for self-checkout terminals and produce recognition sensors. Operational coverage was limited to Costa Rica retail operations and CRM teams, with rollout planned across Megasuper’s Costa Rica store estate rather than regional expansion beyond the country.
Governance and operational change focused on store-level process updates, cashier and floor staff training on self-checkout and produce recognition exceptions, and CRM alignment for offers and loyalty enrollment flows. The stated outcomes from the ELERA platform implementation include faster transactions, improved operational efficiency, and enhanced customer satisfaction driven by self-checkout throughput and automated produce identification, with the use of Toshiba Elera Loyalty and Promotions inferred to centralize offers and customer engagement within the Customer Loyalty function.
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Marketing Analytics | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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