Mekonomen
Post Office Box (Supplied By Public Post Office Authority.) 19542,
Stockholm, 104 32,
Sweden
Stockholm, 104 32,
Sweden
46-850308494
Automotive
Mekonomen Technographics
Mekonomen Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mekonomen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Mekonomen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mekonomen has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2008, Zendesk Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mekonomen is running and its propensity to invest more and deepen its relationship with Microsoft , Klarna , Visa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mekonomen revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mekonomen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mekonomen Tech Stack and Enterprise Applications
Mekonomen ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008, Mekonomen implemented Microsoft Dynamics AX as an ERP Financial platform. The company was operating a very large Microsoft Dynamics AX business platform where application development was external but application operations and runbook execution remained internal to Mekonomen 27s IT organization.
The Microsoft Dynamics AX deployment centered on core ERP Financial capabilities typical of the category, including transaction processing, master data for financial entities, general ledger controls, accounts payable and receivable workflows, and financial reporting and period close automation. Configuration emphasized centralized financial master data governance and role based access for finance and accounting users, with application level workflows to support approvals and audit trails.
The environment integrated with Microsoft infrastructure and messaging components, notably MS Exchange 2003/2010 for enterprise messaging and collaboration, and Microsoft infrastructure services such as Active Directory Domain Services, DHCP and DNS for authentication, name resolution and network provisioning. Operational ownership was retained by Mekonomen 27s internal IT operations team while external teams delivered application development, creating a clear separation between development and operations and defining governance boundaries for change control and release management.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Mekonomen AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Mekonomen deployed Zendesk Chat on their website. Mekonomen uses Zendesk Chat in the Chatbots and Conversational AI category to provide a customer-facing web chat channel for online customer support and engagement across its public site.
The deployment uses the Zendesk Chat widget embedded in the website, with standard Chatbots and Conversational AI capabilities such as automated greetings, scripted responses, chat routing, and transcript capture that feed into agent workflows within the Zendesk environment. Operational scope is focused on the customer support function and is managed through central Zendesk administration, with chat-to-ticket workflows and chat transcript logging configured to preserve conversational context and agent handoff.
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Mekonomen Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Mekonomen implemented Microsoft 365 to provide Collaboration capabilities across the organization. The implementation is documented on their public site, indicating Microsoft 365 is active in company operations and referenced on their website.
The Microsoft 365 deployment centers on standard Collaboration capabilities, including cloud email, productivity applications, document libraries, and real time communications. Microsoft 365 is used to deliver Office applications, Exchange Online style email workflows, SharePoint style document management, and Teams style chat and meeting functions that align with Collaboration category expectations. Configuration appears oriented around tenant level settings, user provisioning, and shared document libraries for a small 10 person organization.
Deployment architecture is consistent with a cloud hosted Microsoft 365 tenant model, providing SaaS delivered services to employees in Sweden. Public website references suggest surface level integration or linking between the corporate site and Microsoft 365 assets, while internal access is likely managed through tenant identity and role based access controls. Integrations with other back end systems are not specified in the source.
Operational coverage focuses on core business functions typical for an automotive service organization, including corporate communications, service workflows, and internal operations. Governance appears to follow a small organization model with centralized administration, user provisioning, access controls, and document sharing policies to support Collaboration. No implementation partners are listed in the source.
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Survey and Questionnaire | Collaboration |
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2018 | 2018 |
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Mekonomen Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2011 | 2011 |
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Mekonomen eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2014 | 2014 |
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Mekonomen CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2008 | 2008 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Mekonomen ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Mekonomen IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Mekonomen
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Operation and infrastructure manager | Manager | IT | |
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Senior Project Controller | Manager | Operations | |
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Purchasing & Category Manager | Manager | Procurement | |
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Purchasing & Category Manager Chassis & Brakes | Manager | Procurement | |
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Business Controller | Director | Operations | |
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Sourcing & Product Development Manager | Manager | R&D | |
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Senior Business Controller | Director | Finance | |
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Group Accounting Manager | Manager | Finance | |
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CIO | CXO | Finance | |
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CFO | CXO | Finance | |
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Controller | Director | Finance | |
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Financial Controller | Director | Finance | |
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Apps Being Evaluated by Mekonomen Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mekonomen IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mekonomen digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Mekonomen Technographics
Mekonomen is a Automotive organization based in Sweden,
with around 10 employees and annual revenues of $1.0 million.
Mekonomen operates a diverse technology stack with applications such as
Microsoft Dynamics AX, Zendesk Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Mekonomen has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Zendesk.
Mekonomen recently adopted applications including
Klarna Payments in 2021, Visa Authorize.Net in 2021 and PayPal Braintree in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mekonomen’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mekonomen’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mekonomen technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.