Melbourne Convention and Exhibition Centre
1 Convention Centre Place,
Melbourne, 3006, VIC,
Australia
Melbourne, 3006, VIC,
Australia
61 3 9235-8000
Leisure and Hospitality
Melbourne Convention and Exhibition Centre Technographics
Melbourne Convention and Exhibition Centre Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Melbourne Convention and Exhibition Centre and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Melbourne Convention and Exhibition Centre employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Melbourne Convention and Exhibition Centre has purchased the following applications: Koble ERP for ERP Financial in 2021, Frontier Software iChris for Core HR in 2019, Sitecore CMS for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Melbourne Convention and Exhibition Centre is running and its propensity to invest more and deepen its relationship with Koble Systems , National Australia Bank , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Melbourne Convention and Exhibition Centre revenues, which have grown to $83.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Melbourne Convention and Exhibition Centre intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Melbourne Convention and Exhibition Centre Tech Stack and Enterprise Applications
Melbourne Convention and Exhibition Centre ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Koble Systems | Legacy | Koble ERP | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Melbourne Convention and Exhibition Centre implemented Koble ERP, a solution in the ERP Financial category. The engagement included a successful remediation and major upgrade of MCEC's ERP system, EBMS, and adoption of a cloud based deployment for core financial operations.
Koble ERP was configured to support core financial management capabilities consistent with ERP Financial systems, including general ledger, accounts payable, accounts receivable, fixed asset accounting, budgeting and financial reporting. Configuration work emphasized platform based operating model principles to align finance workflows with MCEC's Agile operating model, and included automation of routine transaction processing and consolidated financial controls.
Operational scope covered finance and IT leadership and centralized financial processes for the Melbourne Convention and Exhibition Centre organization, enabling unified accounting and reporting across venue operations. The implementation was grounded in a Digital Architecture Framework and Roadmap developed to allow technology to enable MCEC business strategy and to standardize deployment patterns for the Koble ERP platform.
Governance changes included introduction of a platform based operating model and updated process governance to align with Agile practices, coupled with a cybersecurity uplift that delivered a Cybersecurity Strategy, a Risk Management framework and an increase in Essential 8 capabilities to raise security maturity. The program documented coordinated ERP remediation, architecture standardization and security hardening undertaken as part of the Koble ERP implementation.
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Expense Management | ERP |
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2021 | 2021 |
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Melbourne Convention and Exhibition Centre HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software iChris | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Melbourne Convention and Exhibition Centre implemented Frontier Software iChris as its Core HR system. The deployment targeted the centre's People Systems function supporting approximately 500 employees across its Melbourne operations, positioning Frontier Software iChris as the primary HRMS to centralize employee records and administrative workflows.
System administration work for Frontier Software iChris included day to day HRMS management, creation of custom reports, and the build of workflows and electronic forms within the application. Configuration efforts emphasized reporting, workflow automation, and form-driven HR processes to support hiring, onboarding, and ongoing employee data maintenance, with agile methodology used to iterate on configuration and deliver incremental functional releases.
The implementation included an explicit integration with HumanForce to align iChris with workforce management activities such as rostering and timekeeping, creating a linked People Systems and workforce administration layer. Operational coverage focused on HR business functions and people operations across the Melbourne site, with custom reporting and automated workflows used to surface operational information and meet stakeholder requirements.
Governance and rollout activities centered on coordinating and communicating system upgrades and updates, instituting process and governance procedures, and applying structured problem solving for stakeholder requirements. Ongoing administration practices were formalized through change control for upgrades and defined workflows to sustain Frontier Software iChris Core HR operations.
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Payroll | HCM |
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2019 | 2019 |
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Talent Sourcing | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2018 | 2018 |
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Melbourne Convention and Exhibition Centre Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, Melbourne Convention and Exhibition Centre implemented Sitecore CMS as its Web Content Management platform to power its public website and digital event presence. The deployment is focused on delivering and managing website content for hospitality and events, supporting marketing and site-facing editorial workflows across the organisation.
Sitecore CMS was configured to provide core Web Content Management capabilities including content authoring and approval workflows, media library management, page composition and templating, staged publishing, personalization capabilities and multi-site content management. The implementation emphasizes editorial control and reusable content components to support frequent updates to event listings, venue information and marketing pages.
Operationally the Sitecore CMS instance is used by the centre’s marketing and events teams to publish web pages and manage digital assets, with content staging and live publishing processes governing the public website. The system supports content taxonomy and role-based editorial access to separate authoring, review and publishing responsibilities across departments.
Governance around Sitecore CMS centers on formalized editorial workflows, content ownership and scheduled publishing to align website updates with event schedules and marketing campaigns. These controls aim to standardize web content operations for the Melbourne Convention and Exhibition Centre while keeping the Sitecore CMS instance tightly scoped to website and marketing content functions.
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Melbourne Convention and Exhibition Centre CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Melbourne Convention and Exhibition Centre ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Melbourne Convention and Exhibition Centre PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Melbourne Convention and Exhibition Centre IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Melbourne Convention and Exhibition Centre CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Melbourne Convention and Exhibition Centre
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief People Officer | CXO | HR | |
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Director Information Technology (CIO) | Director | IT | |
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Workforce Scheduling Manager | Manager | HR | |
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Director of Information Technology | Director | IT | |
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Payroll Manager | Manager | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Head of People Support and Services | Director | HR | |
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Payroll Manager | Manager | HR | |
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People & Culture Business Partner | Director | HR | |
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Chief Information Officer | CXO | IT | |
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ICT Manager | Enterprise Applications | Manager | IT | |
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Apps Being Evaluated by Melbourne Convention and Exhibition Centre Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Melbourne Convention and Exhibition Centre IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Melbourne Convention and Exhibition Centre digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Melbourne Convention and Exhibition Centre Technographics
Melbourne Convention and Exhibition Centre is a Leisure and Hospitality organization based in Australia,
with around 500 employees and annual revenues of $83.0 million.
Melbourne Convention and Exhibition Centre operates a diverse technology stack with applications such as
Koble ERP, Frontier Software iChris and Sitecore CMS,
covering areas like ERP Financial, Core HR and Web Content Management.
Melbourne Convention and Exhibition Centre has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Koble Systems, Frontier Software and Sitecore.
Melbourne Convention and Exhibition Centre recently adopted applications including
Koble ERP in 2021, FlexiPurchase (OEM Fraedom Spendvision) in 2021 and SEEK Talent in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Melbourne Convention and Exhibition Centre’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Melbourne Convention and Exhibition Centre’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Melbourne Convention and Exhibition Centre technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.