The Memory Company
25 Downing Drive,
Phenix City, 36869, AL,
United States
Phenix City, 36869, AL,
United States
1 334-448-0708
Retail
The Memory Company Technographics
The Memory Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Memory Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 113 The Memory Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Memory Company has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Epicor Prophet 21 for Distribution ERP in 2015, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Memory Company is running and its propensity to invest more and deepen its relationship with Oracle , Google , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Memory Company revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Memory Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Memory Company Tech Stack and Enterprise Applications
The Memory Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, The Memory Company implemented Oracle NetSuite ERP as its ERP Financial platform for its retail operations. The Memory Company Oracle NetSuite ERP ERP Financial addressed core finance and accounting business functions including general ledger, accounts payable, accounts receivable and billing. The deployment centralized financial workflows and established a single ledger model to support period close and statutory reporting.
Configuration emphasized standard ERP Financial modules such as fixed assets management, revenue recognition, cash management and financial reporting, with role based permissions and automated journal processing. Operational scope focused on accounting and finance teams across the retail organization, aligning procurement to pay and order to cash workflows under unified control. Governance measures included defined accounting process ownership, standardized month end close procedures and controls for transaction approvals to support consistent financial operations.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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The Memory Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, The Memory Company implemented Epicor Prophet 21 as its Distribution ERP to centralize order management and wholesale billing for its retail and wholesale operations. The Memory Company uses Epicor Prophet 21 to support core order-to-cash activities performed by customer service and billing staff, with the application acting as the primary system for order entry and invoice generation.
Epicor Prophet 21 was configured to handle detailed order entry and replacement orders, accounts receivable and invoicing workflows, submission of credit and return requests, and payment processing for credit cards after orders are entered. Billing workflows are structured so wholesale accounts are invoiced once orders have shipped, and staff generate and email invoices to wholesale customers on request.
Operational integrations include processing refunds via Shopify for online transactions while Epicor Prophet 21 manages wholesale invoicing and AR records. Operational scope centers on customer service, billing, and wholesale account management, including liaison operations for two wholesale representative companies and a weekly reporting cadence that sends a detailed list of all open orders to wholesale representatives.
Governance and process changes emphasize standardized order-to-cash procedures, centralized order entry in Epicor Prophet 21, and an established cadence for credit request and return handling submitted on behalf of wholesale partners. Customer service workflows are instrumented around Epicor Prophet 21 records to resolve questions by phone and email and to support billing and refund activities.
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The Memory Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 The Memory Company deployed Microsoft 365 to establish cloud-hosted collaboration capabilities across its retail operations and to surface selected collaboration features on its public website. The implementation of Microsoft 365 centralizes core productivity services under the Collaboration category, providing company-wide email, cloud file storage, and collaborative editing for the 113 employee organization. The Memory Company uses Microsoft 365 on their website to present and share documents and to support customer-facing content workflows.
Deployment follows a cloud SaaS tenant model with centralized user provisioning and role-based access controls to govern internal and external sharing. Functional modules implemented align with standard Microsoft 365 capabilities, including hosted email, cloud file sync and storage, and real-time collaborative editing, organized to support merchandising, customer service, and back-office productivity. Governance emphasis rests on centralized account management and access policies to control information flow between internal teams and content exposed through the corporate website.
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The Memory Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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The Memory Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Memory Company
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President Strategic Accounts | VP | Sales | |
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Controller | Director | Finance | |
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Owner | CXO | Finance | |
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Director Of Operations | Director | Operations | |
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Distribution Manager | Manager | Supply Chain | |
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Apps Being Evaluated by The Memory Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Memory Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Memory Company digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD The Memory Company Technographics
The Memory Company is a Retail organization based in United States,
with around 113 employees and annual revenues of $16.0 million.
The Memory Company operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Epicor Prophet 21 and Microsoft 365,
covering areas like ERP Financial, Distribution ERP and Collaboration.
The Memory Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Epicor and Microsoft.
The Memory Company recently adopted applications including
Shopify in 2021, Hotjar in 2021 and Google Pay in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Memory Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Memory Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Memory Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.