Atherton, 94027, CA,
United States
Menlo School Technographics
Menlo School Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Menlo School and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 Menlo School employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Menlo School has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, LiveWhale for CRM in 2017, Freshservice for IT Service Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Menlo School is running and its propensity to invest more and deepen its relationship with Google , Mitel , White Whale or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Menlo School revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Menlo School intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Menlo School Tech Stack and Enterprise Applications
Menlo School Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Menlo School implemented Google Workspace (Formerly Google G-Suite). The deployment provides Collaboration services for faculty and administrative teams, delivering email, calendaring, Google Drive file storage, Google Docs document collaboration, and shared team drives consistent with Collaboration application capabilities. Menlo School is using Google Workspace on their website and as the primary collaboration platform for school operations.
Configuration and operational controls are managed through the Google Workspace admin functions, including user provisioning, group based access controls, and domain level policy settings, which align with standard Collaboration governance patterns. The implementation supports business functions across academic departments, admissions, advancement, and administrative staff for a school with roughly 170 employees in the United States. Identity, data sharing, and collaboration workflows are centralized through the Google Workspace suite to standardize document collaboration and communication.
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PBX, VoiP and Phone Systems | Collaboration |
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2019 | 2019 |
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Menlo School CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| White Whale | Legacy | LiveWhale | CRM | CRM | n/a | 2017 | 2017 |
In 2017 Menlo School deployed LiveWhale as a CRM to centralize website-driven constituent management. The implementation is visible on the public site where LiveWhale captures and exposes contact profiles and web-submitted interactions tied to content and events.
Configuration and functional scope emphasize CRM capabilities typical for education organizations, including contact and constituent record management, web form intake and inquiry routing, event and enrollment capture, and content to record linkage that keeps web pages and constituent data synchronized. LiveWhale is referenced as the application handling these functions, with administrative interfaces used to manage records and communications workflows.
Operationally the LiveWhale CRM supports cross-functional use by admissions, advancement, and communications functions, where website interactions feed into constituent workflows. Governance appears focused on role-based editorial controls and data stewardship to manage public content and constituent records within the site-integrated CRM environment.
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Donor and Fundraising Management | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Menlo School ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2024 | 2024 |
In 2024, Menlo School implemented Freshservice, deploying the Freshservice IT Service Management solution on their website. The web deployment exposes a self service portal embedded in Menlo School's site to capture and track IT service requests from faculty, staff, and administrative users. This public facing implementation centralizes intake for campus technology issues and request fulfilment workflows through a single web entry point.
Configuration emphasized core IT Service Management capabilities including incident management, a service catalog, ticketing workflows, and a knowledge base to support self service resolution. Workflows were configured to standardize request categorization and automate routing and assignment rules, while knowledge articles are surfaced directly through the site portal to reduce repetitive ticket volume. Operational ownership is described as the Menlo School IT team, applying governance through defined request categories and approval rules to manage campus IT support and administrative technology services.
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Menlo School IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Menlo School
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Operations | Director | Finance | |
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Technology Department Office Manager | Manager | IT | |
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Operations Services Planner | Manager | Finance | |
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Apps Being Evaluated by Menlo School Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||