Ottawa, K1R 1A4, ON,
Canada
Mental Health Commission of Canada Technographics
Mental Health Commission of Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mental Health Commission of Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Mental Health Commission of Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mental Health Commission of Canada has purchased the following applications: Microsoft Power BI for Analytics and BI in 2017, Microsoft 365 for Collaboration in 2020, Alchemer Survey for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mental Health Commission of Canada is running and its propensity to invest more and deepen its relationship with Microsoft , Alchemer , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mental Health Commission of Canada revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mental Health Commission of Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mental Health Commission of Canada Tech Stack and Enterprise Applications
Mental Health Commission of Canada Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
In 2017, the Mental Health Commission of Canada implemented Microsoft Power BI as its Analytics and BI solution. The deployment focused on centralizing reporting and self service analytics to support program evaluation, stakeholder reporting and executive dashboards across the organization.
The implementation emphasized Power BI data modelling, report development and semantic model authoring, with a named lead for development. Leader of the Power BI Data Modelling, Analyst and Development, M. Guevremont worked with key business stakeholders to develop well defined Power BI reporting requests that drive business value. The implementation standardized report templates, measures authored in DAX and scheduled data refreshes to support recurring reporting.
Integration design relied on connecting Microsoft Power BI to internal data sources including operational databases and spreadsheets through supported connectors and data import patterns. Operational users included analytics staff, program leads and executive stakeholders, reflecting the organizational scale and centralized analytics ownership. The Mental Health Commission of Canada Microsoft Power BI Analytics and BI Business Function relationship positioned the analytics team as the primary owner of reporting and model stewardship.
Governance centered on a structured reporting request intake and prioritization process, data modelling standards and workspace organization to control access and content lifecycle. Deployment included configuration of centralized workspaces and dataset promotion paths to govern report publishing and maintenance. Ongoing stewardship was led by the data modelling lead who coordinated stakeholder requirements and the development backlog.
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Mental Health Commission of Canada Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Mental Health Commission of Canada implemented Microsoft 365 as its primary Collaboration platform. The Microsoft 365 deployment was provisioned for the organization's approximately 300 employees across Canada, and Microsoft 365 is referenced on the organization public website.
The implementation leverages core Microsoft 365 collaboration capabilities typical of the Collaboration category, including Exchange Online for cloud mailboxes, SharePoint Online for document libraries and intranet content, Microsoft Teams for real time chat and meetings, and OneDrive for user file storage and sync. Configuration emphasis is on document co authoring, shared team spaces, meeting orchestration, and managed mailbox workflows to support cross functional coordination.
Architecturally the environment is implemented as a cloud tenant with centralized administration, tenant level policy controls, role based access management, and information governance features tailored for a healthcare focused organization. Operational governance includes centralized provisioning of user accounts and groups, scoped administrative roles, and policy enforcement for content sharing and retention to align collaboration behaviors with organizational controls.
Operational scope spans internal collaboration across program, policy and corporate functions, with Microsoft 365 visible on the public site indicating an external facing presence for content publishing or corporate communications. The deployment positions Microsoft 365 as the central Collaboration platform for daily communication, document management and virtual meetings across the Mental Health Commission of Canada.
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Mental Health Commission of Canada CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alchemer | Legacy | Alchemer Survey | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Mental Health Commission of Canada implemented Alchemer Survey within its Customer Experience tooling. Alchemer Survey is embedded on the public website to capture stakeholder feedback and public responses, supporting program engagement and communications workflows. The deployment uses web-embedded survey forms with configurable respondent privacy settings, and administrative access is centralized to a small group of program and communications staff for survey creation and publication.
Configuration centered on Customer Experience capabilities typical of Alchemer Survey, including survey logic and branching, custom branding, scheduling, and built-in reporting with exportable data outputs for analysis. The implementation included role-based access controls and respondent management features to support anonymized feedback collection and aggregated reporting. Governance emphasized standardized survey templates and publication approval workflows to maintain consistent question framing across programs, with ongoing administration handled by internal teams.
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Marketing Automation | CRM |
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2016 | 2016 |
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Mental Health Commission of Canada IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Mental Health Commission of Canada
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director - Human Resources | Director | HR | ||||
| Director, IT and Facilities | Director | IT | ||||
| Marketing Manager | Manager | Marketing |
Apps Being Evaluated by Mental Health Commission of Canada Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||