Menzis Zorg en Inkomen
Lawickse Allee 130,
Wageningen, 6709 DZ,
Netherlands
Wageningen, 6709 DZ,
Netherlands
31 8 8222 4040
Insurance
Menzis Zorg en Inkomen Technographics
Menzis Zorg en Inkomen Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Menzis Zorg en Inkomen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1382 Menzis Zorg en Inkomen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Menzis Zorg en Inkomen has purchased the following applications: Serrala Payments for Payment Processing in 2016, Verint Workforce Management for Workforce Management in 2010, Axxerion for Real Estate Property Management in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Menzis Zorg en Inkomen is running and its propensity to invest more and deepen its relationship with Serrala , Verint Systems , Axxerion or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Menzis Zorg en Inkomen revenues, which have grown to $6.74 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Menzis Zorg en Inkomen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Menzis Zorg en Inkomen Tech Stack and Enterprise Applications
Menzis Zorg en Inkomen ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala Payments | Payment Processing | ERP | n/a | 2016 | 2016 |
In 2016, Menzis Zorg en Inkomen implemented Serrala Payments. Serrala Payments is a Payment Processing application deployed to centralize payment orchestration, accounts receivable operations and automated reconciliation within the insurer's finance function. The implementation supported core payment workflows used by finance and treasury teams.
The deployment included modules for payment file generation, SEPA direct debit and credit transfer handling, exception management, and audit grade reporting, reflecting capabilities typical of Payment Processing platforms. Operational integration focused on bank connectivity and reconciliation flows into corporate accounting and general ledger systems, with role based approvals and payment controls to enforce governance. Configuration emphasized automated matching rules, exception routing, and scheduled settlement orchestration to align payment operations with existing finance processes.
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Menzis Zorg en Inkomen HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verint Systems | Legacy | Verint Workforce Management | Workforce Management | HCM | n/a | 2010 | 2011 |
In 2010 Menzis Zorg en Inkomen implemented Verint Workforce Management to organize back-office operations and introduce contact-centre principles into administrative processing. The Workforce Management deployment was positioned as a measurement and organization tool to make average handling times and task-level workload visible across multiple administrative activities.
The Verint Workforce Management implementation focused on core WFM capabilities, including forecasting and day-by-day capacity planning, scheduling and roster enforcement, measurement of activity handling times, and the creation of operational norms used in performance assessment. Quality management principles and ACD style work distribution were embedded into back-office workflows so that task assignment and service level oversight mirrored contact centre practices.
Operational coverage targeted the insurer’s back office departments, with tight cooperation between project teams and back-office personnel to map 54 distinct activity types and standardize capacity elements such as work hours and vacation. The project included a customer feedback loop tied to transactional confirmations, and planning outputs were used to coordinate with temporary employment agencies. The implementation was executed as a phased project carried out by service provider Tele’Train.
Governance and rollout were staged to limit cultural disruption, moving from a model where employees chose daily tasks to a roster-driven model, while building exchange mechanisms to ease scheduling friction. Team managers adopted service level responsibilities and average handling times and quality metrics were integrated into assessment methodologies. As reported, outcomes included near day-to-day capacity planning, improved anticipation of temporary staffing needs, closer alignment between customer and back office, higher quality and efficiency, and increased transparency for potential outsourcing.
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Menzis Zorg en Inkomen ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Axxerion | Legacy | Axxerion | Real Estate Property Management | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, Menzis Zorg en Inkomen implemented Axxerion for Real Estate Property Management to support its centralized service desk and internal space scheduling. The centralized service desk has used Axxerion for over ten years, enabling employees to reserve meeting rooms via the intranet, quickly obtain relevant facility information, and send notifications to stakeholders through the software.
Axxerion is provisioned through the corporate intranet and is used across the employee base for meeting room reservations and operational coordination, aligning the application with facility management and service request workflows. Governance is embedded in the centralized service desk operational processes, and end users consistently cite rapid access to information and integrated notification capabilities as practical benefits of the Axxerion Real Estate Property Management deployment.
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Menzis Zorg en Inkomen AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Menzis Zorg en Inkomen Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2018 | 2018 |
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Menzis Zorg en Inkomen Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Menzis Zorg en Inkomen Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2019 | 2020 |
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Web Content Management | Content Management |
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2012 | 2012 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Menzis Zorg en Inkomen CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Experience | CRM |
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2010 | 2011 |
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CRM | CRM |
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2006 | 2006 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2015 | 2016 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Menzis Zorg en Inkomen ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2015 | 2015 |
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Menzis Zorg en Inkomen TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2020 | 2021 |
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Menzis Zorg en Inkomen IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Menzis Zorg en Inkomen
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Menzis Zorg en Inkomen Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Menzis Zorg en Inkomen IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Menzis Zorg en Inkomen digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Menzis Zorg en Inkomen Technographics
Menzis Zorg en Inkomen is a Insurance organization based in Netherlands,
with around 1382 employees and annual revenues of $6.74 billion.
Menzis Zorg en Inkomen operates a diverse technology stack with applications such as
Serrala Payments, Verint Workforce Management and Axxerion,
covering areas like Payment Processing, Workforce Management and Real Estate Property Management.
Menzis Zorg en Inkomen has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, Verint Systems and Axxerion.
Menzis Zorg en Inkomen recently adopted applications including
Salesforce Chat (formerly Salesforce Live Agent) in 2021, Typeform in 2021 and Mopinion in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Menzis Zorg en Inkomen’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Menzis Zorg en Inkomen’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Menzis Zorg en Inkomen technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.